The ladies are great for basic hair cuts, but not, by any means a real professional style. After my hair was cut, and had the blow dry and style, I had to redo it there, looked horrible, was not going anywhere looking like she had it. We had a picture for the hair style, and what she did, was not it. When I found out what had been done the next day, I went back, talked to the manager, and was told to come back in a few weeks, and she would restyle it, although she felt there was nothing wrong with what was done. I did go to a professional stylist, and was able to fix her screw up. It was bad. Be careful who does your hair.