United States Post Office

Need more workers up front. Very inefficient. They need an automated postal service machine here, I’d even recommend two just to get things flowing. The line grows fast when there is only one person at the counter.

absolutely ridiculous, the first lady didn’t know anything, wanted me to pay extra for another tracking number because she didn’t know you can put a stamp and pay for the difference, them i made line again and the other lady said she coulnd help me becuase they didnt have tape ARE YOU KIDDING ME??? no tape in a post office, ohhh and the huge line, slow employees, hire more people

The people, mail carriers, and management at this location are all complete idiots, who not only have no idea how to properly operate a United States Post office, but absolutely do not give a Rats Ass wether or not they properly deliver your mail, give you decent customer service, or destroy your credit and life by giving other people your most private/​crucial personal information. In the last decade of using their location and having these idiots «deliver my mail to my home «, I have had nothing but problems with getting my mail delivered to my mail box, as well as getting other peoples mail delivered to my mail box. Who knows how many times or other people have gotten my mail. In just the last several years, I have had to deliver other peoples mail to them, (immigration information /​banking information /​creditor information /​mortgage information /​drivers license information, etc.etc.) to their houses who live several streets away from me, at least 7 or 8 times, because the idiots that they use for mail carriers are too stupid and lazy to put the mail in the correct mailbox at the correct address. (I DO NOT WORK FOR OR DELIVER FOR THE POST OFFICE) I have talked to the location managers (which by the way, are constantly changing) on several occasions about this issue who always ask me to give them a chance to correct the problem before I contact the Postmaster General in Washington D.C. — (Megan J. Brennan @ Post Master General, United States Postal Service, 475 L’ Enfant Plaza SW, Washington D. C 20 260‑0010), But it looks like I will actually have to contact the General this time. (I will also be contacting Consumer Affairs at 4600 Mark IV Parkway, Ft. worth, Texas 76 161‑9631,(817−317−3623 /​fax nu. 817−317−3317) and then after that the Advocate in Washington D. C, I suggest you all do the same) I have had one of this locations managers tell me before to make sure to write down and inform her of the exact date that my mail was mis delivered (which I always have), because when she confronts the letter carriers on their routes, they always deny being the one who is mis delivering the mail and blame it on the substitute carriers. And of course my mail carrier claims that they do not make these kinds of mistakes because they have been on the route for so long. Watch your mail people and start reporting it to the post master General at the address above every time you get the wrong mail in your mail box. Maybe after the general gets tired of being bombarded with letters from the same postal delivery area, they will maybe, finally get something done about it and fire and replace the GETTO /​IDIOT scumbags at this location. We all need to stick together on this or nothing will ever change. Have any of you ever wondered why that crucial piece of mail containing your drivers license number or social security number or your mortgage payment coupon or your banking information or electric bill, that you were late on, as well as your water or gas bill that you had to pay late charges for, never arrived at your mailbox? It’s because someone else now has it and is possibly using it to steal your identity and ruin your credit because the GETTO retards that deliver your mail have hand delivered it into the mail box of some identity thief who may live in your neighborhood. Now this thief knows your full name, Address, social security number or drivers license number or perhaps even your bank account number or credit card information and is robbing you blind right now as you are reading this message. Kind of scary to think about Hugh !!? Report this location to the post master general and consumer affairs every time you get someone else’s mail. It is a pain in the ass, but not as big a pain in the ass as having to have your credit restored after having your identity stolen or having to pay bills that you did not charge or loosing your home because you were late on your house payment because you did not get your mortgage coupon on time and now the mortgage company wants to default you on your mortgage loan, because they are constantly looking for ways to Ripp you off, or not getting that job that you always wanted and are fully qualified for because there is something negative on your credit history that you were not aware of because some identity thief used your information because the idiots at this post office don’t care and cannot get their head out of their Ass !!! By the way I would give this location a minus 100 stars if I could !!! In Texas, it is legal to record a «TWO PARTY» phone conversation between yourself and the location manager as long as (YOU) ONE of the «TWO PARTY’S «is aware that the conversation is being recorded. If you record a conversation between TWO or MORE OTHER party’s without one of them having knowledge or giving their consent, then that is wire tapping and is illegal. While this is a fact, This is not meant as legal advise, I am not an attorney.

I am giving this location 1 star for two reasons:
1) there is ALWAYS a line. And the line for package drop off is handled poorly. There is no clear indicators of what line does what, and the second line is made by the customers not the post office (meaning no ropes or markers of where to stand). Not only this, but half the time there isn’t anyone at the counter. Once, after an increasing line was forming and I personally was there for no less than 10−15min, one of the other employees looked over and said to us «you know she’s on break don’t ya?» I had to suggest to her that she find a manager or another employee to start helping the paying customers who were now lined up out the door.
2) Today my wife had to drop off a package and wanted to get a receipt. After waiting in line, the manager Lawrence came by and asked if she needed help. She just informed him that she just needs a receipt for a package that was being shipped to her customer. He looked at the shipping label and then pulled her aside and said «this was supposed to be done through online so you wouldn’t come to the store. You are ripping us off by showing up here.»
Let that sink in. The MANAGER pulls you aside while you have been waiting in line and tells you that you have ripped off the post office because you wanted a receipt. As if ANYONE actually WANTS to go to a poorly run post office and stand in line.
I personally called him and he did confirm that he told her she had ripped off the post office by showing up in person. I had to explain to Lawrence how he chose extremely poor wording and that he should apologize for upsetting his customer. There was silence on the phone as he refused to apologize. So I actually had to coach him on the proper way to inform a customer that «you are lucky in the fact you used an at home option and didn’t need to come up to the post office! And for future reference, you can print any extra tracking numbers and receipts online! I apologize if that was not clear online! Thank you for supporting your local post office!»
Looks like the UPS store up the road will be getting all of our business going forward

Honestly the manager is a lazy pos. Asked him a simple question. Can you hold my package tomorrow so I can pick it up before work?
No, wait yes. But you would have to do that online. Because we cannot ask the people in the back to put it on hold.
While he continues to stare off in the direction that is not my face. If you’re gonna talk to me, look at me. Not some box. Customer service is horrible, and I would know what customer service is because I work at a place where customer service is key.
If I’m paying 5 dollars for a 2 – 3 day priority it should take 5 days max. Not 6 days and to be told I would have to call or go online to get the location where I am standing to hold the package for pickup, now that’s insanely beyond me. In other words, this is the reason USPS went bankrupt in the first place. Fucking idiots.

So it’s a Post Office, eh? So my only issue here would be the occasional long lines. I’ve been here three times, once– short line/​short wait. The second trip was a bit longer but the service was friendly. The third time I used the self service kiosk and found it easy. The self serve kiosk has been up every time I’ve gone, which I think is better than other offices I’ve lived near.
So when I’ve gone, I have experienced varying wait times, but have always found the service here great.
The USPS envelopes/​boxes can sometimes be out of stock, I was looking for a priority flat rate padded mailer, and they were out. I feel like this is pretty standard too.
Parking lot is kind of an odd set up, but nothing unmanageable once you’ve seen it once.

7 stations and only two people working in the middle of the day. I thought I was at Wal-​Mart. Stood in line over 20 minutes just to be told to go stand in a different line where there was nobody to help me. Pathetic customer service and absolutely no sense of urgency.

I have been going to the Bardin Post Office location for over 20 years. I feel blessed every time I go in. Yes there are lines sometimes, but what post office doesn’t!
The line waiting is a given!
Roger and his crew are the nicest people I have meet
in any post office, and the lines are not as long as the New York office at all!
Thank you for loving your jobs so much that is shows in your friendliness to us.
Love yall,
Customer: Mistified817

Roger is my favorite postal office worker!
Unfortunately, this location always has a line. You would think management would hire more workers to help the lines. But it doesn’t make any sense that the myriad of times I came to this post office, the line was by the door (not the main door but the second door to the right to enter the post office counter and make purchases). The times I have came to this location weren’t even at peak times, they were between 1 and 2 pm or early morning even, after 9am.
Avoid it at all costs or be prepared to wait.