US Post Office

The post office is a little understaffed, but the gentleman who processes passports is very professional and helpful. He was also incredibly patient when he had to deal with two entitled, horrible customers. He never lost his cool and was incredibly kind to them and everyone before and after.

So I was mailing two textbooks at the post office today, and I forgot to say that they were media mail until after he had printed the labels. He gave me so much attitude and refused to make eye contact and said «JESUS» really loudly! I said I was sorry! I’m human! I apologize! Why do these people hate their jobs so much? Thank god I am moving because I will never come back here. The USPS can lose my business.

The customer service here is horrible. Today I come to the store and ask a few questions about shipping. A woman was very unfriendly and inpatient to me. Dose all the employee in usps store like this?

What is the point of having an Automated Postal Center (APC) if it is out of service and doesn’t work properly? Today the APC was out of service and I could not access any of the options, so I had to return back home with my unmailed package. Last week I used the APC to weigh my package and buy postage and more than a week later I get my mangled package back saying I didn’t have enough postage on it. I used the scale at the Post Office that was part of the APC to weigh it and mail my package! So now sadly, my package will not make it to the recipient in time for Christmas and I have to try to make yet another trip to the Post Office again tomorrow morning.

Love the location of this post office! It right next door to where I live, making it so convenient to send out mail and packages! It doesn’t get any better than this!

This is a typical post office. You have to wait on line just like any other place. But it’s convenient as long as you’re doing something else here.

Attempted to cash a money order this morning, and they didn’t have the money to which I’m entitled. #Inefficiency #Incompetence #Austerity

I used the machine to process the transaction instead of going to the counter. The machine worked properly and the Priority Mail envelope that I needed was available. This post office is really close to my workplace so it is definitely a plus.

Incompetent/​lazy. My girlfriend went here today to turn in her passport paperwork (after having it all looked over by another postal worker) and was told that her previous passport was not enough proof of citizenship. What the hell? It says so right on the State Department’s website AS WELL AS the post office website that you only need a previous US passport OR a birth certificate, not both.
Reeks of incompetence or laziness. I’ll be reporting this to USPS when I can confirm who the employee is.

Hip Hip Hooray that my local post office has relocated to a decent location. FINAL-​freakin-​LY! After months and months of teasing by the tattered paper sign scotch-​taped to the doors of the old Eads St. location that promised a move in late spring, the actual move came well into the past summer. Now post offices aren’t exactly the sexiest of places to review on Unilocal,but anyone who’s ever visited the old Eads stomping grounds (
) knows that this move to Fern St. was about a decade overdue. No, seriously — a decade! So there’s nothing better to mark this momentous occasion than an honest (and if you’re lucky, useful and entertaining) review of the place that puts the «S» back in UPS! Literally.
The new place is a major improvement…
–super clean, well organized, and well lit (read: the yin to the old Eads’ yang)
–entry lobby is open 24 hours for self-​service (for access to P.O. boxes, the automated machine, etc.)
–counter service is swifter than it used to be (which is truly a reason to break out wildly in dance and song, even if you can do neither well)
–branch retained the same courteous counter staff (so you don’t have to fear that one will «go postal» on you while you try to send Gramps his birthday gift)
But it’s not perfect…
–counter service is still not as fast as it should be (read: whereas employees used to move at the pace of cold maple syrup, they are now running at the speed of warm blackstrap molasses — a meager improvement, at best)
–the main room is kind of small (indeed, the old location had more space)
–customers don’t know how to line up properly (as in many people stop and stand immediately upon entering and thus crowd near the front door, when you need to walk past the middle island and wait at the far corner)
–the limited street parking is metered (whereas the old place had its own free lot)
–the place still locks up tight at 5 pm M-​F (WITW!!! a/​k/​a The targeted demographic must be retirees, small children, ladies who lunch, and high school drop-​outs.)

Because of Ebay I use this Post Office about 1 time a week. It seems to be hit or miss as to whether there is a line or not. If there is no line, it’s in and out pretty quick. Unfortunately, there is an older gentleman at the far end of the counter that is VERY Very Verrrrrrry slowwww. He is super nice, but he seems to know a lot of customers and will stop and talk. and talk. and talk… then he will talk some more… He is very consistant with his talking no regardless of the number of people waiting. I have seen two other employees get on to him about talking but he just ignores them. There is a young girl at the first station by the door. She is also very nice, but speedy. She can make friendly conversation and process your mail all in about 2 minutes. Love her!
If you find a really long line and chatty Kathy at the end discussing the weather. you can always walk a block over to Crystal Drive. There is usually a line there, however they are very efficient at this location and move thru the line quickly.