Virginia Square Towers

Not only is there noise on the weekend nights, but now my next door neighbor has started playing a piano every Sunday. Its so loud I can hear it clearly throughout my apartment; I cant even take phone calls while he is playing. I’ve called the main desk so many times and the problem has not been resolved. I never thought on top of everything I would be dealing with this, and its a shame because but for the noise this is a 5 star apartment.

VST has been BY FAR my best rental experience yet (I have lived in 3 buildings in the DC/​NoVA area in the past 5 years). Not surprisingly, people don’t post Yelo reviews unless they have an issue with the place, but I feel strongly enough about how great the place and people who work here are that I wanted to write a little something!
The apartment itself is absolutely gorgeous and has given me NO maintenance issues whatsoever. My utilities are cheap because of the LEED-​gold certified appliances. I love the huge windows, the balcony, even the built-​in shelves next to the W/​D. The floorplans were definitely well thought out.
The leasing team is top notch, the front desk and maintenance staff are always quick to help me with anything I need. (Although I must say the biggest maintenance request I’ve had this year, and I am a pretty high-​maintenance person when it comes to my living situation, was to change a lightbulb.)
The gym is INCREDIBLE. I even took up boxing (bought the gloves and everything) thanks to a boxing machine they have in there. I could go on and on about the amenities.
As for the neighbors (looking at these other posts), I live next door to 2 couples in their 30s, and across the hall from a family with a newborn. Definitely NOT frat row. Believe me, I’ve lived in 2 other complexes that were like frats and this is NOT that place. I don’t have an issue with noise at ALL.

Pros–
1. Great location near a metro station. The two small roads that you have to cross to get to the metro station are usually pretty quiet.
2. Bug screens on windows so you can get fresh air.
3. Gym has most everything that I wanted.
4. No pets (great for those with allergies).
5. Nice business center.
Cons–
1. There have been some issues with people making noise in the hallways, but it seems to be better recently. When the second tower was under construction there was also some construction noise but that’s over now. I’m on an upper floor (facing the pool) and have only heard an airplane once (after living here seven months) so does not appear to be under a flight path.
General comment — The main entrance faces the concierge desk, but there are a few side entrances if you don’t like being greeted every time.

I moved into Virginia Square Towers in mid-​May. Over the past five months, I have had EIGHT documented maintenance service requests. Six requests have been due to my HVAC unit shutting down. Two requests have been due to rain leaking through my windows because they are not properly sealed. I am paying a premium to live in a new building to avoid these types of issues. I pay $ 2,335/mo. rent, $ 75/​mo. for parking, and $ 20/​mo. green fees.
The concierge is great and they always go out of their way to help when the issues come up. However, there is nobody at the property who seems concerned that these issues are constantly happening. My expectations are that someone would be accountable for these issues and follow-​up by offering a sustainable solution.
VST has a lot of positive qualities. The location is a block away from the Virginia Square Metro. Once you are home you never have drive anywhere. The pool and gym are very nice. The common areas are terrific.
My biggest issue is my actual apartment. Nobody paying a premium should have to deal with constant service issues. Considering my experience, you can easily find a better value than VST. I will attach a picture of the documented service requests. This creates a major inconvenience and interruption in my day.

I’ve lived in VST for all of a week, and so far my experience has been great. The leasing office has been extremely helpful from the very beginning when I stopped in to look at apartments. They are quick to respond to questions/​comments (and I’ve had a lot of questions). The gym is great and new. It’s best that I saw in the 4 or 5 buildings that I toured. I’ve also noticed that the friendly maintenance staff is almost always cleaning (not in an annoying kind of way) so that the facilities are always looking great. I’ll update if I experience any issues, but so good so far.

Know what you’re getting into if you live in this place! If you’re a college frat boy or sorority girl, this is the place for you. If you don’t want to feel like your apartment is on frat row, don’t waste your time with this place.
The leasing staff was wildly unprofessional and discourteous during the tour (the leasing pro hardly even knew the buildings). I shudder at the thought of dealing with them regarding any serious issues.
My roommate and I came to this place expecting an awesome new apartment complex with a great environment. We found that yes, the rooms are new and beautiful as are the amenities. However, the environment throughout the two towers was akin to that of a techno blasting night club.
Not trying to hate here… bc if I were in college this place might be dope… but if you want a comfortable environment that doesn’t remind you of living in a dorm, seek residence elsewhere.
My prediction is that, despite the nice new feel, the community will turn this place to dog shiza inside the next 24 months.
Also, truly appalled by the rude and unprofessional «leasing professional» we encountered.
In short, you won’t find me living there. I’ll be warning my friends and colleagues off as well.
— C

VST has been a great place to live, from the leasing agents, amenities, apartment layouts, quality of the apartments and overall superior customer service. You are always greeted with a friendly welcome, often by name when walking into VST in addition to a refreshing clean scent.
Starting with the leasing process the agents are very polite, they listen well and are very knowledgeable of the different options for the potential tenants. They also demonstrate very good communication skills with follow-​ups via email or phone to ensure you are well prepared in making an informed decision.
Even after you become a resident they maintain a positive relationship with an open door policy to answer questions making you feel welcomed and like «family» making sure you know who to contact for any questions.
The resident portal is a great online tool making it easy to pay rent, make a maintenance request, or for general Q&A’s. This keeps things centralized, linked to your email and maintains accountability to the VST Staff who are also very prompt providing quick solutions.
Overall the experience has been great, sure there is some construction while completing the brand new building but the VST Staff is great about communicating the expectations of any interruptions. Plus, moving into a brand new building that is under construction some additional noise is going to be anticipated. The benefits of being in such a great location with a modern, luxury building, totally outweighs the temporary construction.

I agree with the other residents that the noise in the building is unbearable and for the most part the staff does little to improve the situation. I think everyone understands that when you move to this area you’re going to have to deal with certain noise issues. However, you’ll constantly hear music blasting until 4−5am on the weekends. people having drunk heart to hearts in the hallways, etc.
In addition, if you live under someone who tends to walk in their house with shoes or has heavy feet you will hear every step since the walls are pretty thin and there are wood floors in the apartments.
They have 2 front desk people and 1 – 2 security guards on premise at all times, yet they never do random walks on the floors to try and control excessive noise after 1−2am? Seems like that could improve the situation.
I’ll confirm the parking comments made as well, but I wouldn’t consider those a deal breaker. frankly if you’re paying the kind of money to live on a PH floor, you are entitled to good parking.
Full disclosure — I don’t normally write reviews. but I wanted to give an honest opinion to someone who may be thinking of living here.

A recent reviewer made me a liar. So I felt the need to clarify further. I am currently woken up by the airplane noise every day before 6:00am and the airplane noise continues all day long until 12:30am. These are FACTS. Moreover, construction in this building has not finished. Drilling starts at 7:30am ish. The drilling sound, which occurs all day long, is unbearable. The management office is never sorry for all of this mess. The only thing they are good at is to send a «warning» email to residents instructing to be careful not to slip whenever it rains/​snows in order to not be sued for any accidents in the property. This is not a place you want to call home. The leasing agents (the front desk people are nice) are snooty and if you approach the leasing office, you will immediately sense the annoyance in their face and they will try to avoid an eye contact with you. I don’t know they act differently toward guy residents.
P. S. I expect many positive reviews will follow my review to raise the rating.

A great place to call home. Responsive and communicative management (Bonnie). Leasing professionals that really know the building, the neighborhood, and the market (ask for Amanda). Building is clean and new, fellow residents are quiet and respectful. Housekeeping and maintenance staff are world class. Front desk staff is courteous as can be. I disagree with the other resident Unilocaler… we are not on the flight path, which is over the Potomac. We live on the Potomac side of the building, too, and cannot hear the planes unless our balcony doors are open. Good gym on site saves on health club memberships. Larger parking spaces than many apartment homes. Building has very good security… we feel very safe here. And only one block from the Metro! We really like the pet and smoke free atmosphere. Although VST might seem costly, like the purchase of a Mercedes, living at VST is an excellent value (you get what you pay for).

Thanks, Virginia Square Towers for taking the time to meet with me to discuss my review. It meant a lot and showed that you were serious about addressing all the issues I mentioned in my review. I am going to alter my review since you have already made many changes to address the issues and are currently working on the others. Thanks again. Looking forward to seeing things get better and better!