Walgreens

Love this store great employees always right there to ask if u need help and go the extra mile to help you

Awful female manager — I didn’t even stay long enough to get her name. 50’s, dyed short blonde hair. I’m on a tablet so let me be brief: I had a return to make (w/​o receipt because who keeps receipts for a $ 12 item and I originally asked for an exchange anyway), a prescription to pick up and a purchase to make.
The pharmacist was very cordial through all of this though. He’s the lead pharmacist for this location and he’s very sincere and provides excellent. Support? He makes sure you get what you need, on time, no delays with shipments or insurance. Still, one star for the overall location.
I was at the pharmacy window when the pharmacist called the manager to approve the exchange. This tells me it happens. She rudely refuses. I can see the ‘no receipt’ option on the screen. I’ve done it at my previous ‘home’ Walgreens. Just no, you should have kept your receipt. So I guess her foot’s down, right? So why is she lingering while I try to get my Rx?
The pharmacist looks it up. Oh sorry, we told you to come pick it up, but it’s not ready for insurance to cover so do you wanna pay retail? TF. I politely decline. Manager stilll glaring like I tried to return my first born.
Okay, just the purchase then, please. She aggressively redirects me through the crowded store to the front registers. (Important: anyone can get in line at the pharmacy or photo for any transaction.)
So I said no, that’s okay, I’ll checkout here. So she waits around some more. Now we’re dug in. Neither of us is feeling it and clearly neither of us intend to cave. I get rung up, and she follows me, almost footstep for footstep, through and out the store.
Now if she swung on me this would be a much funnier review cause I was already done with her but no. She smokes her cigarettes out front like the classy manager she is.
I’m going to find and post her name, after I call corporate. I’ve never called corporate but this run down, half asked Ellen DeGeneres tried it.
And now this is my ‘home’ Walgreens so stay tuned for the blow-​by-​blow recount of our future throw down.
I said I’d be short but clearly I’ve felt some type of way about this experience so… If you have a similar experience and want to do something about it, you can submit a form to corporate at [sorry, on my tablet] Walgreens, com/mktg/contactus/contact-us-forms.Jsp?Tier3ld=1075

Nice location, open on most holidays and open later during Christmas. Cosmetics is always full of new products, and they always have some coupons (ask them!)
Managers here are great and helpful here, much better staff than the Arlington Heights location. They have a sweet clearance section in the back, and they have decent sales. Make sure you have one of their cards though, you won’t get sale prices without it.

Pierre the pharmacist is the BEST! He goes above and beyond for each patient and makes sure the medication is right and your clear on how to take it. He doesn’t hesitate to advocate for patients, and call the doctor if he’s concerned it’s not the right medication or about side effects/​interactions. He’s also patient and really takes his time with each patient. He recently caught a medication that was prescribed for me but wasn’t a safe choice for my pregnancy. He called, informed my doctor and recommended safer alternatives, which my doctor agreed we’re better choices. I couldn’t be more thankful to have such a caring and attentive pharmacist! He’s also extremely pleasant and personable. Go here if your in the area!

I was told by my surgeon to pick up a special soap at a pharmacy. Unfortunately, I was treated very rudely by an employee when I inquired about the soap. Walgreens lost a customer, I will do my business exclusively with CVS.

I am simply amazed that this place turns a profit.
It can take over 10 minutes in line even if the two people in front of you are buying only one thing each. As no matter when you go, the person in front of you is always asked if they have a Rewards card. Of course they don’t, so Walgreens has created the most painful consumer experience ever by asking people to go through this long process to complete in information to get a card. Additionally the people that happen to shop at this particular Walgreens are never all that bright and so small challenges like remembering your cell phone number end up taking and interminable amount of time.
Plus they are inevitably out of the one thing you went into the store for.

The employees here are nice enough but don’t expect to wait less than 10 minutes in line here. For whatever reason there’s never enough cashiers. They have a good selection of products which is why I still go here, but it doesn’t seem very clean and it takes forever to get out of there. It’s ok.

What’s to like?
+ it opens early (7am) so I can stop there before work
+ it has a HUGE parking lot (in which around the holidays, you can buy an xmas tree if you need)
+ it’s usually not that busy/​crowded
What’s questionable?
~ it’s not very clean
~ the front end employees have a pulse, and they blink, but other than that they seem void of information or help
~ check out has always been a fairly serious (long) ordeal

I always love the beauty section at any walgreens. The parking here is exceptional and they have a vast selection of coffee/​energy drinks. It’s located in the cute town of Arlington.

The hours are convenient, as is the location. Walgreens is just not my favorite store. They could be a lot more efficient with the location of items and the quality of items. There’s a ton of junk on the shelves. I find myself annoyed each time I’m in there. Whether it’s how long I have to wait in line or being unable to find the right product. Even the huge eyesore parking lot is annoying. But, again — it’s convenient so it’s my local and I’ll go there again. Every time I’m in there though, I wish I was in a CVS instead.

Ok, here’s why this place is awesome:
Hours — opens early, closes late (7am to 11pm, 7 days a week)
Prices — a lot cheaper than most of the random convenience stores up and down Mass Ave, especially those shady cash-​only ones.
Service — don’t tell anyone, but they have rolls of quarters available — just ask for the manager. Also, the pharmacy is convenient.
Staff — the managers are extremely friendly, as are most of the clerks.
Products — great selection of items (almost like a miniature Target).

How wrong is it that a pharmacy is filthy? FILTHY!!! Everything there is covered with some film and dust so that it and you have to be washed as soon as you leave the store.
Today I was foolishly drawn in for an H1N1 vaccine. No one else was waiting for the shot and the store was nearly empy. Still, I waited for an hour! The only other person in the waiting room clearly had the flu as he coughed non-​stop without covering his mouth. I kept looking for tissues and Purell to suggest to Patient Zero that infection is not fun for anyone, but good old Walgreens let me down again.
Back to the flu shot waiting time: after reminding the team that I was waiting, someone finally deigned to come out. I asked about the wait time and was told – as if it were my fault! – that they’re busy! They’re busy??? Am I supposed to care more about their time than mine??? Then the woman kept moving my purse so that I couldn’t see it – it’s still not clear why other than general misguidedness.
AND! After receiving the injection, I was not instructed to wait in the store so that I could be monitored for a reaction. That is a clear violation of medical protocol. Walgreens should not be in this business.
I’ve had issues with doctors calling in prescriptions that the pharmacists just don’t fill. In one case, my doctor called me to tell me how frustrated she was with Walgreens and couldn’t I find another pharmacy.
I find the staff there occasionally helpful but largely not. With all the junk on the shelves, it’s impossible to find anything unless you need a Big Mouth Bass from 2002 in which case they’re everywhere. And did I mention the filth?
In summary, I dread going in that store. Between the general filth, high prices, and purposefully unhelpful staff, I’m taking my dollars and spending them anywhere else.

Good Snuggie selection, same for fleecy socks and other warming accessories. Great holiday clearance sections, awesome candy row, good greeting cards. Huge parking lot, adjacent Bank of America, seasonal Xmas tree lot, and freaky doll head bungalow right on the edge of the parking lot (East side) make this Walgreens pretty darn convenient.

The pharmacy here isn’t very competent but the cashiers at the front end and friendly and helpful. Flora is the best! They always have the stuff I need in stock, and the gallons of milk are cheap, but they have a limit as to how many you can buy!