Women’s Health Services

I really wanted to like this office, however it was just such a frustrating experience. Dr. Puffer is very sweet, but is also the newest doctor in the office, and is obviously over-​worked. Throughout my prenatal experience my wait for appointments averaged at least an hour. Not only were all of her other patients frustrated by the wait, but it was apparent that even the doctor herself was frustrated. I left in tears more than once, because of having to wait over an hour for a rushed visit with the doctor lasting less than 2 minutes, where I didn’t feel I was able to discuss my concerns with my pregnancy. She was even late for my scheduled C-​section. Forget trying to have questions answered by the doctor outside of office visits; I had to fight with the receptionist to get a call back from the doctor or nurse during office hours. And if you are due a refund, (because they make you pay the deductible up front but don’t promptly bill the insurance after delivery), you will have to fight for it. Three months after my delivery, and two months after they received payment from my insurance company, I had to threaten legal action in order to get my money back. Again, I liked Dr. Puffer, and wanted to like this office, but I am so relieved to not have to ever go back there.

Been here with my wife a few times and each visit was well over an hour long. The waiting room is always completely full too. The doctors here deliver at the hospital which makes for the long wait. Also, the do not do sonograms here so it’s double the visits elsewhere if you are pregnant. The doctors are nice but other than that you may be better elsewhere.

Dr. Watson is great! Extremely helpful with breaking down medical jargon so one can understand. She is not judgmental and is good at making you feel comfortable.

I felt the doctor there who runs the ultrasounds was extremely judgemental. She judges me based on my looks and my insurance card and was rude to me from then on. My husband was laid off from a corporate job the week of Christmas and the week we found out I was pregnant. I was in my last semester of college. We had to use medicaid to afford medical care for the baby. She has numerous other patients on this insurance. If she has such a problem she needs to stop accepting it. Also I ultimately miscarried the pregnancy and she acted like I wasnt worth dealing with. I felt like a number who wasnt getting any compassion. Thanks for treating me badly in one of the worst and hardest times of my life. I still can’t go back to a gynecologist because of her attitude. How do I undress in front of someone and bare all for them to judge me up and down? Especially when I haven’t been able to conceive since then. How will they treat me for this? Very rude and unprofessional.