Yummys Frozen Yogurt Lounge

I think the harsh reviews here are undeserved. The yogurt at the shop leaves a little bit to be desired but the flavor selection was good and they even had two soy-​based yogurts that were good for my lactose intolerant husband. Our four– and six-​year-​old nephews liked the topping selection (which was pretty comparable to other fro yo places I’ve been). The young woman working in the shop was very friendly… she greeted us warmly when we walked in, offered us sampling cups, came over to tell us a little more about the soy yogurts, humored my husband as he guessed the weights of our cups, asked about the upcoming birth of our child, and said goodbye as we left the shop. Overall it was a perfectly pleasant visit and I would hate to see people avoid this small, locally owned business because of a few negative Unilocal reviews.

Yummys sounded like a cute name and froyo is usually good, so I came here with a few friends to try it. Unfortunately, we were all disappointed. The flavors tasted very artificial and the consistency seemed runnier than other froyo I’ve had in the past. The mochi and yogurt pearl toppings also leave a lot to be desired. There was only one woman working there who seemed almost surprised to see us come in and wasn’t very friendly.

Under new ownership and so much better! The place was clean and organized. New flavor a like cotton candy! I wish them tons of luck.

I want to like this place as much as my kids do. Rhe yogurt and toppings are good and the décor is cuten if a bit cheap-​looking. But the horrible customer service is too much of a turn-​off.

It was warm out, on a Friday early evening so I thought I would stop and re-​visit this yogurt shop. I haven’t been since they first opened. I go in, the place is empty except for the employees and their family. I did enjoy my cake batter, but was put off by the lack of people, new ownership (they weren’t very friendly) and some of the chairs were dirty. Yummy’s, time to make some changes. Maybe offer specials/​discounts. When I asked for the yogurt sample cups, the women did offer to help. Your located across from the Chilly Cow, so that can’t be easy.

Typical of all the frozen yogurt by the ounce shops… Lots of toppings, various flavors that lack a real taste and minimal staff. The place is clean yet somehow dull.

Cute place, yummy froyo, & the girl who worked there was really helpful & nice! :)

I live so close by that I trick myself into coming every so often, and I am repeatedly disappointed. The flavors are bland, the texture is icy, and even more frustrating is that the machines are frequently broken. If you’re going to try it, keep your expectations low.

I’ve been here a few times now and though the product is good, I’m not a huge fan of the atmosphere and a little skeptical of how sanitary the place is. I like the lights and music the whole «lounge» concept, but the seating is strange and there are way too many tables cramped into the tiny restaurant. It is also lacking décor which is strange… the plain white walls are cold. As far as the fro yo machines… like the other reviewers said, they are out of view of the employee (s) which concerns me a little, though the employee was texting on her phone the whole time I was there anyway and not paying attention to what was happening in the restaurant. I’m sure I’ll be back because I work close by, but I think this place definitely needs improvement if it’s going to stay in business.

2^nd visit, worst than the first. Space was super dirty, which was immediately offputting. Teenaged staff working had zero interest in, well, working. The music was blaring — explicit rap — and the froyo was full of ice crystals. Hope it closes soon!

The yogurt was OK and the toppings were good. The décor was cute but I was a bit skeeved out at the cleanliness of the place. The chairs and edges of the windows could use a really good wipe-​down and there’s a huge crack in the glass on the front door which doesn’t add to the atmosphere. We were the only customers there for most of our visit so the person running the place could have easily done a little clean up.

Luke just offered me a sample of what may be the best dark hot chocolate in the Boston area — give it a try.

Very disappointed with customer service and atmosphere yesterday. Teenage employee was thee with her friends, who were loud, irritating, and wasteful of company property (one girl put as many plastic spoons as she could fit in her mouth). I reported a slip hazard due to almost falling due to water all over the floor; girl did nothing. Yogurt was ok. Will not be returning.

The first time I entered Yummys, I was put off by the lack of décor. An automobile service department waiting room has more charm. The store was new. They would probably be fixing it up. After a several weeks, it’s still mainly stark white walls. It just reminds me of a pet hospital or a dentist’s office. Few tables too.
Also, on my first visit, I was surprised at how exposed were the self-​service machines. They seemed so vulnerable. Still, my friend and I went along and served ourselves. The central area of the store has a row of five or six machines dispensing two flavors each of frozen yogurt. On a plain white shelf are paper cups in three sizes. You choose a cup and start. It’s all up to you to proceed. You select a machine with a flavor of choice and pull down hard on the handle. Frozen yogurt comes out. You finesse it into your paper cup by moving your cup underneath the spigot. Next, you move back toward the front of the store to the generous array of toppings, some of which I’d never seen (like the colorful fish bait eggs that taste like fruit). Other toppings are familiar, like sprinkles and big globs of mashed up candy bars.
There are also syrups (chocolate, vanilla, and caramel) that you pump from large containers. Once you’ve finished compiling your cup, you place it on a scale at the front counter. Behind the counter, a girl calculates your cost based on the total weight. That’s it. No frills. Really, no frills.
Flash forward several weeks. I rush into Yummy to take out a couple of cups to bring back home for us to enjoy while we watched football. As I enter Yummys, it’s overrun with young children. How fun for them! A male adult is calling to one errant little girl who prefers not to listen. She’s headed to the yogurt machines by herself. Another small group of excited girls is all hands at the toppings bar. An adult female sits nearby, trying to blend into the scenery. The employee girls are counting tips behind the counter. This establishment doesn’t appear concerned with what happens at the yogurt machines since their dispensers are out of direct view from where the employees sit behind the counter up front. As I head toward the rear, to the cups, I watch the little girl swipe one her sticky fingers over the dripping spigot of one of the yogurt machines, then licks her hands and repeats. She swipes another spigot where yogurt comes out and into your cup. She’s a child in her own world. I admonish her briefly, «No. You don’t touch that part.» The adult male glances from the front of the store, but makes no effort to retrieve the errant tot. He’s too busy watching the other girls attack the toppings bar. I suppose he believes the store is their sole domain for the time being, or he’s resigned all control over to the children.
I go ahead and dispense some yogurt from a different machine from the one the little girl contaminated (as if my other choice is somehow safe). I had come to complete my mission of bringing home frozen yogurt, even though I was feeling queasy about it. I was still squeamish, just like the first time I came into Yummys and now I know why. In the back of my mind, I realized parents would not stop their kids from putting their busy hands on these machines. The yogurt dispensers are in easy reach of small fingers. Mommy and Daddy’s precious tots will do as they please at the toppings bar too, and all of us will ingest the germs they bring with them from school, their pets, doorknobs, their noses, etc. It only takes one disinterested parent and one unsupervised child to pass on a bug to hundreds of people. From what I’ve seen, the Yummys management doesn’t see what happens, or they simply don’t want to acknowledge this happens, but I saw it. I don’t want to catch something if I can help it. Since my initial squeamish fears are now confirmed, I can’t go back. I like staying healthy. Using common sense is one of the best ways to keep your family safe and healthy, which includes teaching your children to be thoughtful and sanitary with food and in food establishments. Eating out is always going to be an iffy proposition, health wise. Weigh the risks while they are weighing your yogurt and counting coins from the same hands that touched the machinery that dispensed the food you put in your mouth. E-​e-​w.

Too many ingredients in their frozen yogurt. Sorbitol? Really? I guess they want to keep the calorie count down. Not yummy enough to make it worth it. Chilly Cow across the street has my business.

Yet another self serve frozen yogurt place in Arlington /​Lexington area (this makes 4). Ingredients list shows some not very natural stuff, but the vanilla and chocolate tastes pretty good — tastes like yogurt, not trying to cover up the flavor.
The usual collection of toppings available, including flavored boba.
Watch out for the rotating tables — the yogurt cups spin off quite easily!

I went here for the first time a few days ago. It was the first time I’d ever been to a self-​serve yogurt place. The yogurt was good, but the staff hid in the back room and didn’t emerge until I was ready to pay, so I wouldn’t call them helpful. I was also rather annoyed when the woman behind the counter offered me a discount if I checked in with them on Facebook, which I declined.
I will be back because the yogurt was very good, but I hope that the staff is more welcoming next time. I also hope that I’m not the only one who finds the Facebook discount tactic a bit of a turn-​off.

Just as tasty as Orange Leaf or Chilly Cow and walking distance from my house. I love this place. That staff was super friendly and I’m definitely going back.
I would have given 5 stars, except they didn’t have any blackberries when I went. I really love blackberries on my coconut yogurt. But they have everything else PLUS Godiva chocolate sauces to go on top!!!
Oh yeah and it’s super cute inside.

Tried this place with a girlfriend. Lots of variety w/​favors and topping. The people who run the place seem really friendly. I highly recommend the coconut flavor. Prices are very reasonable. I would definitely go back.