Email to owner of GMB Store/Pioneer Telecom Services Mr. Lerry Poblete: DG and I dropped off my Blackberry Curve to you on Saturday, August 9th due to a damaged USB port. You told us you would talk to your tech guy on Monday, August 11th. When we called you to check the status of my Blackberry on Tuesday, August 12th, you said that the Blackberry would be ready by the time your store Pioneer Telecom Services would close the next day. Dand I went to the store on Wednesday, August 13 right before closing time at 7:25PM and you were not there and a young woman behind the counter said that she did not have a Blackberry Curve. We asked her where you were and if she knew the status of our order. She replied that she didn’t know and that they were closing soon. I am leaving town for the weekend Friday morning. I chose to use your business due to the convienent location and DG told me that you provided good service. If DG or I do not get a reply and my Blackberry back by closing of your store today, August 14th I would like my order cancelled and closed with no charge due to the poor customer service I received. This has caused a huge inconveinence on my life because that I use that Blackberry for professional and personal usage. Please give me a call at ###-###-####(my work) or ###-###-####(DG’s mobile number) to let me know the status of my Blackberry. Tiffany B. — edit 8⁄25 Ok, maybe I was a little harsh because I was depending on him for my phone and I was in a time crunch because I was going away for the weekend. It’s a video rental/phone store. Yeah, that’s all.