Horan & McConaty

I never thought I would be writing a review of a funeral home. My dear father-​in-​law passed away recently and our funeral service/​burial experience this week at Horan & McConaty exceeded our expectations.
Casey Coughlin, funeral director, was our primary contact and she is one amazing lady — professional, tactful and said «yes, we can do it» to everything we requested. Shortly after setting up the initial arrangements, we discovered that our church facilities were not available for the funeral services. Casey returned our frantic phone call at 7pm on a Friday night and reassured us that the funeral home chapel and reception area would be available to us.
At the viewing, Bill (Horan employee) said upon entering the building «make yourself at home». Initially I thought this comment strange, but I began to understand that Horan was providing their beautiful building for us to greet guests and grieve our incredible loss. He was right — it felt comfortable after a short time. Thank you, Bill, for the hospitality Wednesday night. You were patient and did not rush us when a guest (who got lost) arrived 5 minutes prior to our agreed closing time. By the way, the facility (a renovated bank building) is gorgeous — from the furniture to bathrooms to fireplace to stained glass windows.
Enter 2 curious grand-​children (11 & 8 yrs old) who love their deceased grandfather. Casey involved them in every aspect of the process — from choosing the casket, filling the casket memory drawer, closing the casket and answering EVERY question posed. «Can we see his feet?», «Why isn’t the bottom half open?», among other unmentionable questions. She treated them with respect and made certain that they were the ones locking the casket, releasing balloons and handing out roses to guests at the burial. We had a difficult time getting the kids’ tears to stop, but Casey was able to divert their attention with their very important jobs. There was not one detail that escaped Casey’s attention. She even presented my husband and I with a small floral bouquet celebrating our wedding anniversary.
I was worried that there wouldn’t be enough food or too much food. How does one plan for this type of occasion? Meg (I hope I am accurate with your name) reassured me that she had never seen a funeral reception run out of food. She said that she would run out and purchase additional food, if it did occur. She was the perfect hostess — inviting guests to eat, setting a beautiful serving table and cleaning up after us.
Most of all, my mother-​in-​law was treated with dignity during her time of loss. She didn’t feel pressured to purchase more than necessary. Extra items were included — a photo DVD and music CD (played during the service). Both were given to my mother-​in-​law following the service — neatly labeled in their cases. Quite touching. Casey informed us of every step along the way including the burial procedure at Ft. Logan.
This is an experience our entire family will remember positively for years to come. My husband and I are considering funeral pre-​planning and Horan is our top choice. Thank you Horan & McConaty for your selective choices in employees and high standards.