Castle Property Management

We had a terrible experience with Castle Property Management. Price-​wise they are like everyone else– 10% of your rent goes to them, no big deal. But, the two women who work the office are lackadaisical at best. There was ZERO effective communication with us and the tenants. Surprise charges would appear on our bill and we would have to call and ask why repairs/​modifications were being made without consulting us. It got so bad that the owner credited us a few months– but we found ourselves angry at tenants who were in the same boat as us… dealing with people who never answer the phone and only reply to angry emails.
The owner was polite but he was equally ineffective, his constant excuse, «That is my side business so I don’t really work out of that office. Kelly is supposed to handle things»…and she did– poorly.
Weigh your options carefully, because this became a very expensive mess.

Castle Property Management manages a single-​family house for me and does it very well. As a landlord, I get really good advice and reasonable fees for repairs. I’ve used other property management companies in other areas and they are by far the smoothest, simplest, and highest integrity group I work with.