Papa John’s Pizza

Pizza came with very skimpy sausage. Quickly delivered but we’ll order elsewhere next time.

Highly disappointed…
The delivery man gave the pizza to a wrong address. No one even called to inform us anything. When I called I was told sorry we should have called you…
One star is for the delivery guy to come in the ice.

Consistent quality as expected!

Awesome food, good people, great atmosphere. All around nice place. Great for puck up or delivery. Great %50 off deals.

gotta give a shout out to my go to place for when i’m too lazy to leave my apartment. They haven’t ever messed up an order, and are usually good on time delivery. They’re pizza is decent. Recently I seem to only get the BBQ chicken, everything seems a little high on the sodium but i guess that’s what you get with big food chain pizza places. Usually don’t do reviews on chains but figured I would since I order there so much, lol.

So upset with Papa John’s, if I could give half a star I would… out of all the years I’ve been ordering pizza from this location it’s slowly going down. So last night I ordered a large thin crust pizza for my daughter and I and was told I would take 45 minutes for delivery. How about 2 hours and 10 freaking minutes for delivery… had I known this I would have ordered from somewhere else or just picked up the pizza myself. And to make matters worse the pizza was ice cold… sorry Papa John’s I think our marriage has come to an end!

Papa John’s pizza is almost always delicious. That’s just the way it is. I’m not saying they’re perfect but most of the time, their pizza is very tasty. The only reason I’m holding back from giving them five stars is because this particular location is in one of the most run-​down areas I’ve ever seen. It’s next to a convenience store and the sidewalk looks like it hasn’t been cleaned or maintained for years. Also, the staff aren’t fantastic, they aren’t horrible, but they could definitely be better. But, when I carryout, Papa John’s is the way to go.

A few things about PJ’s since we’ve been regulars over the years:
* The new garlic knots were a hit with everyone.
* We gave up on delivery a long time ago– unpredictable. Pickup is generally ready in 20 minutes flat and then guaranteed hot.
* The phone app or online ordering works easily.
* Leftovers freeze nicely for those emergency lunches/​dinners. Reheat in oven, though. Microwave is not so hot.
* Friendly staff. Really cool manager on site — when she’s working out front she’ll make you laugh.
* They have great specials and the rewards program will get you free pizza fast.
* One drawback is the greasiness so don’t overload on meats if that bothers you. If you like greasy, you’ll get garlic butter to really clog your arteries fast.
* The hot pepperoncini peppers that come with each pie are a nice touch.

Nothing bad to say about this Papa Johns location. I’ve done carry out and delivery and have been satisfied on both occasions.
Carry Out — no problems at all here. Order the food online or by phone and everything is fine. I’ve recently placed an order by phone and the employee taking my order was pleasant to talk to and was in a genuine good mood. He wasn’t crabby nor did I feel he hated his job. That’s a plus right there. I felt good about giving them by business. Pizza and cheesesticks were ready at the quoted time and everything was still hot when I got there.
Delivery — same as above and the delivery was also made on the quoted time. Driver was cool and friendly. The best part was that my pizza was actually still hot when it showed up at my house.
Thanks Papa Johns! My experiences at the Waxpool location were nothing short of amazing. I have restored my faith in large chain franchises. :)

I have never had a problem with Papa Johns until today. I will not be ordering from this store after this. To start off with my food was delivered late and then on top of that my food was cold. The worst part of the experience was that the driver gave me a dirty look as I was handing him the receipt.

I think Papa Johns is the best pizza that has ever touched my mouth! Their pizza is always warm and fresh, and so are all the other foods (bread sticks, etc). And the service is just as good as the food. They always greet you with a smile, and are amazingly nice. If you ask me, this is the best place to order delicious pizza.

Papa Johns is Papa Johns. The one star is not for the pizza but for this specific establishment and the guy who gave me my pizza today during my carry out.
I asked for cheese and pepper packets and he only gave me two. Two? Really? When I asked for more he said «That is the max we are allowed to give!» My comment to that was «These things are in such high demand? Hmph!»
I call bullchit on this guy and for a little thing of asking for pepper/​cheese packets. Especially when this was a carry out and I am in the store!

I only order when the caps/​wiz are playing (see my tip). There’s better places to order pizza in Ashburn but while papa johns is a chain, this place delivers fast and they’ve always gotten my order right. It’s the best pizza chain of all the main chains (dominos and Pizza Hut) so they have that going for them.

Fresh, hot and fast delivery service. We always order the large thin pepperoni and pineapple pizza. We are always pleasantly surprised when it arrives still hot.
Best pizza delivery so far in Ashburn!

no issues w/​Papa John’s. delivered exactly when promised. Hot pizza, correct toppings. tasted very good. Prices are bit higher than most places, but i can live w/​it given their consistency and quality.

Pizzas are good. Ordered online and picked it up.
It was on time.
There is no wait time.
Some times they have very good deals like 50% off online on your order.

This is Papa Johns Pizza, nothing more, nothing less. If you like Papa John’s Pizza, which I’m a huge fan of, you’ll have no problems with this location. If you aren’t a fan of their pizza, I’m not sure there is much this place can do to turn you.
I’ve ordered a dozen times from this place, both online and by phone, always for picking since we live right down the street. I’ve never had an issue with the pizza nor the customer service, they are friendly and fast.
Sure, this isn’t a local pizza joint or some specialty restaurant. But when you want a good chain pizza, you can’t go wrong here.
Pro tip: You can always find better deals on their website or through something like retailmenot than if you call and ask for the specials!