Ramada Asheville/Biltmore West

THE WORSE hotel we have ever stayed in. changed room 3 times. Flood in bath room 1^st room. mold mildew 2^nd room .3 room not clean but it was 11 pm day after xmas. Got up this am… water behind the toilet in bathroom. DO NOT STAY HERE!!!

avoid. avoid. avoid. stayed here this past weekend and chose this location because it was dog friendly. we were placed in a dedicated pet room, which was apparent due to the shredded wallpaper and worn/​ripped bedding. not a big deal, considering we were really in a bind traveling with our fur baby and we were just happy to find a place that could accommodate us.
everything was going really well in comparison to the other reviews, until we got home and found that despite being on a regular flea/​tick regimen, our little spaniel pup immediately became INFESTED with fleas. needless to say, i stand with everyone else when i say this place needs to be condemned.
unless you want to shell out for an exterminator upon your check out, DO NOT STAY HERE.

We drove all night and had no reservation. It looked respectable from the outside. So, we inquired and they had a room for the night. Everything was clean and in order. The interior is not what you’d expect but the fountain was calming and we were exhausted. The hotel is older but I’m a clean freak. It was SUPER CLEAN. The linens were fresh and the powder and bath were well equipped. Nice pillows too! The IHOP steps away really helped us tired and hungry travelers. I’d stay again while passing through Asheville. Very quiet. Just my style.

A real curiosity of a hotel… We Hotwired a room for 2 nights (Thursday & Friday with Saturday checkout) and got a 2-​full bed with inside access for $ 79 per night. (Oddly, Hotwire had us in a king smoking with outside door access when we arrived, but the front desk was good enough to help change that).
A real curiosity because, while our door is technically an inside-​accessible door, the entire inside has this vibe that says «this was all outside at one point, and we just figured we’d build a roof over the inward facing doors» — inside, there is a putting green, a pool table, an indoor/​outdoor pool, a video game room, exercise room, vending machine room and various lounge areas spread out. It reminds me of the sort of area you’d see in Kissimmee, FL that may have been built in the waning 70s or nascent 80s — largely as low-​budget alternatives to the high-​end themed resorts of the day.
It screams out VELVEETA in the loudest voice — really cheesy. I suspect this is a favored destination for some of the populous that favors this sort of thing.
The room is clean, the TV is a CRT, 20^th century vintage. A/​C blows quite cold.
We’re told by the front desk staff that showing the room key is good for a 10% discount at the attached IHOP and Applebee’s in the same Parking lot.
Front desk staff were courteous and professional. You must see the interior layout to believe it…

The most disgusting, sad hotel – motel really – I have ever stayed in. Bugs, falling apart walls, sketchy crowd, smelly atrium, overpriced. Besides hookers, hook-​ups, drug dealers and prom night parties I see no reason this establishment is still or can stay in business. My skin crawled all night.
1 star is too many but you can’t leave zero.

I stayed here during Memorial Day weekend. I chose this place due to it being pretty much the only place with availability when I booked my trip. The wifi was virtually nonexistent. When I asked the front desk, I was told that they have issues with their internet service provider. My room was basic as served as a comfy enough place to sleep. However, when in the bathroom, I could here everything going on in the room next to me like I was in that room. I wanted to use the in-​room safe, but was told that they are prohibited by NC law. If this is the case, the safes should be removed from the rooms. The carpet that covered the hallways was disgusting! The vending station that was closest to my room had a washer and a dryer that looked so filthy, one would have to wash one’s clothes after using the appliances. It also had a soda machine that was broken and appeared as if it was broken and sitting there for several years. I stayed in a room on the outside, and I am glad. The inside hallways were musty, so I imagine the rooms would be as well. This hotel was not worth the price per night that I paid, but I had no choice. I will say that the front end staff upon checkin was pleasant and welcoming, and the two people there answered plenty of questions for me and gave me tips for seeing the town.

Spent 2 days here. The hotel had a very nice ambiance was very nice, nice small waterfall, poo and Jacuzzi. The negatives, they false advertise that there is free breakfast. They don’t have free breakfast, there is an iHop connected to the hotel and you get 10% off. Secondly, a man knocked on our room door and when we opened it proceeded to walk into our room and said «The lady said room (our room) wanted him to come there then asked if we wanted some OG something or another (trying to sell us drugs!). So we kicked him out, then about 10 minutes later he comes back and the person I was with steps outside the door in his face and told him we don’t want that mess and not to knock on this door anymore. We went to the front desk and told the lady and she seemed to know exactly who it was and said he had checked out and they had his license number and information for the cops. What kind of shit is that!!! Third, it was supposed to be a non smoking room but immediately upon entry the entire room smelled like weed and every time we left the room and came back we could smell the smoke throughout the room. Fourth, the had seats outside of some of the room doors and people sat there making lots of noise and being loud as if the rooms were all empty. The neighboring rooms were loud, you could hear every word through the bathroom walls. Fifth, the wifi and internet did not work, we had a very hard time trying to connect to the internet.
Would not recommend staying at this Ramada unless you like drug dealers knocking on your room door tryng to sell you drugs and if you like a loud atmosphere! One of the worst experiences I have ever had and for the money that they charge for rooms you should feel a lot safely and be a lot more comfortable than what we experienced above!

This hotel is a rip off. I booked it for two nights for a soccer tournament. The hotel was more for this particular weekend because apparently it was supposed to be booked for the tournament. A room that should that is regular $ 100 a night was $ 171. This hotel is definitely not worth either of those prices plus there is no complementary breakfast and everything is old and outdated. We checked in on a Friday night and Saturday morning our games got canceled due to weather, there was a dusting of snow. At 12:30pm we were told that our sunday games were also canceled. We went to the front desk to see if we could get a penalty or not have to pay for the second night since we checked out at 1:00 pm and they said no. They were fully aware of the situation but they could have cared less. Other hotels in the area that had soccer teams at them that encountered the same situation as ourselves gave their guests 45 minutes to check out from the time the tournament was canceled with no penalties and didn’t make them pay for Saturday night as well. Its sad that Ramada Inn could not do the same. This will be the last time I ever stay in a Ramada Inn.

I spent two nights here. My next try to the area I will stay at a different hotel. For the price I expected a lot more. My reservation stated the hotel offered a free breakfast, it does NOT offer anything! The Wi-​Fi did NOT work! The front desk charged my CC at check in, never seen any other hotel in the world do this before. $ 1 a day service fee for the room key and twice I had to go to the front desk to get my card re-​set. The rooms in the back were very LOUD and has an old musty smell to them. I would not recommend this hotel to others and I will not be staying here again in the future.

Spent 4 days in here in August and aside from the fact that the gym is excessively warm while the air conditioner was a bit loud I can’t really complain. Staff was friendly, parking was free, the large central area seemed a great place for families to hang out, and the beds were comfortable. It isn’t luxury — not at all — but it’ll suffice.