Xpertech Car Care

My hubby and I have taken our cars here for about a year and think they’re great. Affordable and they do a good job of explaining what’s wrong and educating us on options.

Is your car broken, almost broken, or at risk of being broken in the near future? These people can help you.
I honestly can’t say enough good things about this garage and its staff. Reasonably prices, solid work, and super quick turnaround times made taking my car here one of the most pleasurable experiences involving getting my car fixed.
After dropping your car off for an evaluation the staff will call you and give you a run down of what’s wrong with your car, what your options are for fixing it, and exactly how much it will cost you (which amazingly will be less than you expect). This is where you say: «That’s all it’ll cost me? Do it!» Then they’ll fix your car and have it back to you all the same day!
What, you say? How can this be? I’m not sure myself, maybe a pact with some space God or an army of car elves, I don’t know how they do it, but they do it.
My car has been running the best it has in years after taking it in. One caveat: call ahead and make an appointment, this isn’t great clips don’t expect to get taken as a walk in. Precision work takes preparation. Do this one thing, and you’ll be back on the road in no time.

This is the most honest and skilled mechanic I have ever found. I trust these people completely. You can expect a correct and thorough diagnosis of your car’s problem and a good explanation of what your various options are — without any pressure to do expensive or unnecessary repairs. I am always surprised at how little I am charged! If/​when we leave Asheville, Xpertech will be the thing we miss most.

Xpertech is the best on every level! Some say they are expensive but they actually are not, especially when you factor in a fixed vehicle the right way the first time. We have 4 vehicles and only trust them to work on them.

Agree with reviews that describe the staff as rude. We walked in with a problem on Monday morning, and the lady flatly stated, «We only take appointments,» then stared at us as if we were wasting her time. I don’t have a problem with that policy (most places will at least talk to you if you walk in), but I would have appreciated more courtesy from her. We went to another place, and they’re looking at the car presently.

If you want professional courteous HONEST service for your car, please go to Xpertech. They are outstanding in meeting deadlines perfect technical work and patient in explaining what’s going on w your car and what the options are. Cannot do any better than Xpertech. Thanks to Kim for telling us about them!

Prompt, friendly, thorough (and correct) drive-​up diagnosis, helpful service plan and referral for inexpensive solution.

They saved my car. I showed up, a brand new customer, with a dying clutch and they dropped everything and fixed it the next day. The price was exactly what I thought it would be and the same as the estimate the day before. I will never go anywhere else again, thank you so much Xpertech! You are awesome!

The most honest and dependable mechanic I have ever experienced! As a single woman, I’ve encountered so many shady mechanics quoting me crazy expensive prices and adding in additional charges and parts. These guys put my car on the machine, give me a quote including parts and labor and deliver dependable service. Amazing! Single ladies, this is the trust worthy mechanics you have been looking for!

After a front brake job and rotor replacement the brakes made some creaking noises and the front end and steering wheel shimmied when driving over 60 MPH. Brought the car back and Kevin took it for a test drive and realized the rotor was not true even though it was a new part. No problem as he fixed the problem that was not his fault quickly and throughly. That is the sign a of good business when they correct an issue that was not of their making but then go the extra mile. He reordered the part under warranty from the manufacturer.
I brought the car back in. He put new brakes and rotor on, rotated and balanced all the tires to make sure the brakes, noise, wheel shimmy were all corrected no matter where the problem might have been and to insure it was redone properly and that I was satisfied the car was restored to its smooth operation that it had enjoyed prior to the brake work being done.
Sure, it is a hassle to have to bring your car back in but they were not a fault for a bad part. No charge to replace brake and rotor and rotate and balance the tires. He insured everything related to the brake repair was made right from brakes to tires to steering. Thanks.

Highly impressed with the service and reasonable prices. A friend of mine recommended I use them. They went out of their way to diagnose an intermittent issue with my cabin-​air fan blower and repaired it at a reasonable rate. After service, I left feeling «I can trust these guys.» Will absolutely use them in the future.

So a buddy of mine sold me his truck and told me to take it to these guys… he HIGHLY recommended them… and I found out why.
They are top notch, attention to detail and very affordable.
They know their stuff and go above and the call of duty.
They fixed everything I needed… found some things I needed to fix I didn’t know about and also did a few things I wanted.
I HIGHLY RECOMMEND THEM.

I came to Kevin at Xpertech after months (and thousands of dollars’ worth) of terrible experiences with two other local mechanics. My old Volvo is pushing 200k miles and I rely on it completely for my work as a touring musician. I was very hesitant to trust any mechanic after what I’d been dealing with from these other guys, but Xpertech came very highly recommended by a few East Asheville friends.
Kevin has taken great care of me and my car. He has gone above and beyond the call of duty in fixing major, dangerous errors by the other guys (reattaching a wheel they’d not tightened properly, which was about to fall off; replacing a plug that had not been properly put back after the timing belt was changed, resulting in a major oil leak) for no charge. I can’t speak highly enough of this guy and his business.
My car-​related stress level was sky-​high by the time I first took my car to Xpertech. Now I feel that I’m in good hands and I trust them to do right by me.

I lived in Asheville for 9 years and it sadly took my 6 years to find a reliable mechanic in town. However, when I found out, I struck gold.
Kevin and his people have taken care of me in innumerable ways over those 3 years. Coming from a devastating mechanic experience with my Saturn dealer the year before (manufacturer’s defect which they admitted to, but never paid…$ 3000 down the drain), I was ready for change.
Even though they are always super busy, I can always seem to get an appointment with them within a week. Almost always, they are finished with my car by the end of the day. I worked right down the street, so this was always really convenient.
Several times they have gone out of their way to take care of me. I remember having a broken tail light once, which wouldn’t let me pass inspection. I was broke at the time and didn’t have the money to replace the whole assembly, so they did a very cheap ($ 0.00) fix for me that would allow me to pass for inspection. I didn’t even ask them to do it. They just did it. So awesome.
Very reasonably priced too. I really can’t say enough good things about them.
Thank you guys! I will miss having you as my go-​to for any car issues.

Never have I had mechanic that I actually was sad to leave when I had to move out of the state. The guys at Xpertech know their stuff, and give you HONEST service. I had some serious issues with my VW bug and each time I’d take it in I’d get a call — they would let me know what was going on and give me all the options. I wish I had somebody like this in Cincinnati! This is the type of place that you can drop your car off at and know without a doubt it will be taken care of!