Rogers Plumbing & Heating

He charged $ 400 to partially unclog a toilet, including returning for supplies (unclogging chemicals) he should have had with him.

Over the phone the owner (Pat Rogers) told me that they would charge $ 150 /​hr to unclog my house drain. Mr. Rogers showed up at my house (on a Monday) at 09:15 AM and was finished unclogging the drain and cleaning up by 10:30 AM. At the rate he quoted that would be $ 187.50, but he said that since he had to come into the house, it would be $ 525! I will never use this company again and separately I am reporting them to the Better Business Bureau. You can do a lot better.

Don’t say you haven’t been warned! I truly wish I did not have a hazardous plumbing emergency and instead had more time to research a decent plumbing company. But when I’d asked neighbors/​forum members for emergency referrals this was the company name I was given. I checked them out online I found that this company didn’t have any reviews despite being licensed and in business for 10 years according to the state licensing website. Not even 1 or 2 reviews, but since I got referrals, I decided to go ahead. Well, it didn’t take me long to realize that the owner Pat Rogers «business practices» seemed to be questionable at best. Getting an estimate PRIOR to his beginning to dig was totally impossible. He gave me a thousand excuses as to why he couldn’t provid a written estimate until he had tunneled under my house. He claimed he had no way of knowing what was the cause of my catastrophic plumbing problem. But when he finally gave me the estimate, he claimed he had already done all the necessary repairs and I now owed him $ 6500.00 (yes the equivalent of an entire bathroom remodeling). He then proceeded to hold me hostage, by stating he wouldn’t come back out to close up the hole he’d dug unless I paid him Check or Cash first.
Seriously, how do these guys sleep at night!!! One day though his bad Juju will come back to bite him.
So, let me be clear, even if you have a life threatening plumbing emergency Demand a written estimate Before you let Pat Rogers Plumbing start digging. If you don’t be, prepared to be hosed and bullied by this plumber. If at all possible skip using this company.