Inn at Aspen

«And then we grabbed the sun
«And it shined into these eyes
«Believe me»
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Let me get this out of the way right away:
If you believe that this establishment of lodging is «rundown» or otherwise dilapidated, you may be confusing it for another listing or you may be Donald Trump. Or an asshole. (Wait, that is redundant.)
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The lobby is pretty impressive. Full Disclosure: Believe me, I have been in some fairly impressive resort lobbies. The lobby of the Inn at Aspen nonetheless was impressive to me.
The front desk personnel were professional and accommodating in all interactions I had with them.
The room could have been worse. In the midst of touring the state of Colorado with no real night’s sleep for many days, it was a treat to recline on an ultimately comfortable bed on the first (and only) floor and finally shut these eyes. Respectably fine linens, many pillows.
The back (sliding) door opened to a diminutive deck with pool perhaps being twenty metres away. I could not remember my room number then (happens every time and it was one of my interactions with front desk) and I surely do not now, or else I would include it here so that this paragraph would be more germane to the review.
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The hotel toiletries were certified organic which I was unaware insomuch as existed. You learn something new everyday. Naturally, I took them. As should you.
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Rating: Four-​stars, «Yay! I’m a fan.»

Wow. What happened? This was always such an easy breezy accommodating and tasty place to stay. Sadly whatever the new owners are doing is NOT providing guests with basic courtesies. The restaurant and your summer «seasonal» schedule is ridiculous. Closed? The silly «continental breakfast» was insulting. No breakfast or lunch service? And broken hair dryer, holes in the bath robes… but heck new furnished rooms and downstairs lobby. Go the extra mile, because the Annabelle Inn for $ 15 less is LOVELY! You lost a long time customer.

It’s not luxury accommodation, but it has everything you could want PLUS it is just steps from the Buttermilk lift. Good food, although you eat in the bar which can be noisy. The room came with two queen size beds. Fridge and coffee making. Free coffee in the foyer, which had lots of comfortable seating. Each room came with a personal ski locker. Very pleasant staff. Ample parking and a free shuttle bus to Aspen. I would stay there again, any time.

Nice job! This hotel was just partly torn down and completely renovated. I just stayed here and it is so much nicer than a few months ago. Spectacular lobby. with amazing fireplace and high ceilings with amazing view of the slopes. New staff, better trained and a great new restaurant and well known chef. Be sure to ask for a renovated room, as 30% or the rooms have not been renovated. You can often get a «junior suite» facing the slopes for the same price as a tiny room facing the parking lot. All of the rooms seem to have private 2^nd doors leading right to the high speed lift 10 steps away.

Wow! What a change! A $ 2.5mm lobby renovation coupled with the hiring of a Top Chef and most famous Aspen Caterer, Steve McKenney of European Caterers. Most of the rooms have been renovated to a really nice standard, and a few have kitchenettes! Definitely worth doing your homework on picking your room, because the Inn is a collection of independently owned rooms. Each owner has wide discretion on how they appoint their room. It’s like a condominium hotel, with management and the reservation system being run by Wyndham. I am just delighted at their level of service, very friendly. Plus, it’s ski in ski out, and where the celebrities ski. The only lodging at the base of Buttermilk. Two years ago I had Breakfast with Billy Gibbons, and last year skied with Paris Hilton and Michele Obama. These guys have really stepped it up, as they are the host hotel for XGames!

If you’re reading a review prior to mid December 2014, disregard it. This place was completely re-​imagined and just re-​opened.
Don’t read reviews, take a look for yourself. First class service at a first class hotel.

Pretty rundown. The hallways are dirty (see my picture of the dirty plate left by the entrance for days and days), and the entrance was blocked by dirty mop buckets. The carpet in our room was stained with old soda even though the carpet looked newly replaced. Very overpriced for what we got and we were so dissappointed when we pulled up. Would not stay here again. Definitely not nice enough for a town like Aspen.
The heated pool next to the ski lifts was nice, though.

Like other people have said, a little run down and outdated on the outside, but the rooms are spacious and newly renovated. The staff was nice and helpful. It’s not «in» Aspen, it’s a few miles outside the city, but for the price I wasn’t expecting a swanky downtown hotel.
The walls are paper thin, so if you’re a light sleeper bring ear plugs!

Just meh. This place is marginally better than a Best Western. The walls are thin. I’m currently listening to one neighbor having a crystal clear conversation with someone on her cellphone’s speakerphone. Someone across the hall is yammering loudly, but I can’t quite understand this guy, and the folks above me apparently are moving in judging from the banging furniture. Lovely.
My bath soap is about diameter of a silver dollar and roughly twice as thick. Wow, for $ 190 I can’t even get a decent bar of soap?
I’m here on business and the most important thing to me is quality rest.

One of the poorest values I have had in my 65 years. Unbelievably expensive for what it is. Battered, poorly maintained, terrible café/restaurant…just a mess. Rooms are poorly maintained. If it were not for a pleasant staff this place should be banned from use. Just terrible. Never, ever again.

We did not stay at the inn but have to give a shout out to the front desk staff. We were there for the X Games and had a situation where we needed to get back to town quickly and they assisted us with getting transportation. Customer service above and beyond and greatly appreciated.

I booked one night at the Inn at Aspen because it had the best reviews online coupled with the best price. Unfortunately, the room did not live up to my expectations.
First, the hotel is not in Aspen. It is on the highway a couple miles outside of town.
Secondly, I had reserved a room with double beds. When we arrived, we were given a room with one bed and a pull out sofa. The sofa was old and dingy and looked liked it was stolen from a college student’s dorm room. I called the front desk and they happily moved us to the room I had booked. (The hotel staff was very friendly).
The rooms were very outdated. It looked like someone had attempted to update the rooms with white linens, but the worn green carpet was too gross to walk on. The bathtub had been repainted and the paint was peeling off. There was also black stuff on the ceiling in the bathroom (mold? mildew? who knows). Bottom line, when I got out of the shower, I actually felt dirtier than when I had gotten in.
Also, the walls are paper thin, so you could hear everything that was going on around you. Based on what I heard through the walls, it seemed like the hotel mostly caters to a very young clientele.
I have to give kudos to Inn at Aspen for the service. They really do have exceptional customer service. However, the hotel is in desperate need of a real update. If any of you watch Hotel Impossible, I think this place would definitely benefit from a visit from Anthony Melchiorri!

the service here is so outstanding. every single person went above and beyond everything we needed. chris especially was beyond nice. we will be staying here again for sure!

Yes, the place is outdated and rooms are not attractive but for Aspen, the prices were reasonable (summer season) and the room was spacious enough. There was a small kitchenette and a tiny bathroom. The place was quiet and the breakfast was good. I would suggest you get breakfast earlier rather than later — most pastries had run out when we showed up at 930am (continental breakfast served 7 to 10).
Free shuttle to town, friendly driver.
Pool was nice, but water was too warm for my preference. Almost hot tub warm!
Housekeeping service woke us up a bit earlier than we wanted to wake up but not horribly early (830am). We had forgotten to put the don’t disturb sign outside. Bummer. Friendly staff, housekeeper were playing peekaboo with my son, which I always appreciate on busy people.
Overall, okay place. Not Aspen fancy so don’t expect too much!

This place is a dump! Old and run down, too far from town, inadequate staffing. — only one guy at the desk to manage the phone, reservations and check– ins. Dint waste your time here unless your desperate.

Stayed here in August for a wedding. The entire wedding party stayed here, so we were happy to as well, but it is my understanding that the rooms were selected from internet photos, not from anyone going to the property and checking it out in person. I thought for it being the off-​season that the rooms were very expensive for how nice they were. The furniture in the room was big and pine, with pilled plaid comforters– just seemed cheap. I’m not snobby or stuck-​up, but after I saw what we were getting charged for the two nights, I really expected a luxury hotel. It was just a little too «country motel» for me. And there were two locked closets inside our hotel room that had «Do Not Open» stickers on them. Kind of weird.
Right behind the hotel are the Buttermilk runs, which in August obviously don’t have snow on them, but they were perfect for hiking. We did walk halfway up on the morning of the wedding and got a great view! There was also a small area behind the hotel where you could rent horses and ride up the mountain that way. Kind of neat. I guess in the winter time, you could ski right out the back door, which is cool.
Overall, I was not impressed with the grounds. There was a pool and fire pit area, but they seemed kind of cheesy and almost like an afterthought. They were not well-​developed and there was no landscaping whatsoever.
Free breakfast is included– don’t get too excited. Typical free breakfast of cut fruit and pastries. They did have a selection of juices, yogurt, hard-​boiled eggs and toast as well. But the people in charge of stocking it during breakfast hours didn’t do a very good job– once the platters were empty, they would stay that way for at least an hour.
I was very pleased with the hotel’s willingness to drive us downtown on demand and pick us up as soon as they could. They were very accomodating and one of the younger drivers (in his mid-20’s) suggested a GREAT hole-​in-​the-​wall sandwich place to us that we would have never found otherwise. We lost track of time downtown and called to be picked up in order to make the rehearsal dinner, and they were extremely quick in getting someone out to get us– awesome!
I also really liked how close the hotel was to the airport– super convenient. I probably would not stay here again because it is so far from downtown, though. I’d rather pay a little more and be within walking distance of all the shopping, restaurants and bars.

After you pass the airport it’ll be on your right side 10 minutes before driving into town (this is coming on 82 heading East — so coming from Glenwood Springs); if you hit the roundabout you’ve gone too far. We have no complaints at all. The staff were extremely friendly, they gave us a map of the town in Aspen as well as restaurant recommendations and directions to Maroon Bells, the room was a cozy size (not big but not small where you feel suffocated) and our room was very CLEAN. It was also very quiet so it was extremely relaxing and great to wake up to see the mountains when you open up the curtains. We got a 2 Queen bedroom for $ 109.
Sidenote: My family and I decided to look at the landscape and see the leaves changing. we came a week too late. The leaves had pretty much all fallen off the trees, so we were a little bummed to see that there weren’t as many pretty leaves to look at/​take pictures.
However, it worked out in our favor, I guess after the first week of October they close off the lift that takes you up to the top, so instead you need to drive up the mountain yourself. AND the toll was closed so it was completely free (none of those park entrance fees)! The drive was absolutely breathtaking and when you’re finally at the end (Maroon Bells), there are NO words to describe the view.

Just a little note. This hotel is NOT in downtown Aspen. It is located at Buttermilk Mountain next to the Aspen Airport. If you are planning on walking out your door and milling around downtown stay somewhere else.

We booked Inn at Aspen through
mainly cause it was a good price for an Aspen area hotel. I think it was around $ 180., for one night in August.
It is not hip or cool or chic, but has lovely grounds, including a pool, fire pit and great view of Buttermilk runs. We were here in summer, but it would be a great ski in/​out place when the lifts start again.
Rooms are only adequate. Clean, but outdated décor. Not a first pick for a romantic getaway, but a good place to stay if you aren’t looking for a chic, Aspen experience. If you have little ones, they delivered a crib to our room with no extra charge and fairly quickly.
They advertise a Continental breakfast, but it is definitely an upgraded bfast from what you get at most hotels. Besides the expected cold cereal, bread items, juice and coffee, they include a lovely fresh fruit assortment, yogurt, make yer own waffles, and fresh pastry tray. I hear during ski season they also offer some hot items, like scrambled eggs. This is kind of a big deal in Aspen (or any ski resort) where a filling b-​fast can be spendy.
Another bonus is that they have a free shuttle to take you into Aspen proper. No worries about parking or too cocktails. Sweet!