Capital Realty Company

I had the worst experience with Angelica. We randomly found her and ended up seeing a few apartments with her. We fell in love with one apartment but told her we would get back to her the next day because we wanted to discuss before succumbing to her pressure and putting down a deposit on the spot. We saw the apartment at around 5pm, went home and talked it over, and I emailed and called her the next day to tell her we were interested and wanting to put down a deposit. We scheduled a meeting that day and came in to her office. Not only did she not remember us (from the day before!), but she was meeting with another couple and we had to wait outside because she forgot about our appointment!
After 20 – 30 minutes of waiting, she finally came back… only to tell us that apparently we had «waited too long» and someone else had already put down a deposit (after just one day – really?). At this point, I was already annoyed with her but really wanted the apartment. When she saw that we had come prepared and I had bank statements, paperwork from my guarantor, and MONEY, she said «oh, I have a feeling that the people who put down a deposit might not be as committed because one of the roommates was backing out.» She then proceeded to call them and basically talked them out of the apartment because she «couldn’t wait» for them. Obviously, these people had put a deposit long ago and she was still showing the apartment anyways?!
After that, we met a few more times to take measurements, sign papers, etc. Throughout the process, she was completely scatterbrained, never remembered us, and was rude and overpriced. She told us she could change something in our contract last-​minute and completely forgot and screwed us over. Seriously, there are much better realtors out there… don’t waste your time.

All I want to know is, HOW is she still in business? Oh right, because she uses FAKE names to post her listings so no one can look her up and find THESE reviews. «Caroline Goldman» is the name of the fake person that posted the listing for the apartment we had a HOLD on with a $ 500 deposit. She posted it for $ 100 more than she had originally quoted us, after TWELVE DAYS of back and forth and trying desperately to get ahold of her. The day I gave her the deposit she said «oh I’m quick! You’ll know in 24 hours,» what a joke. What actually happened was, the landlord found out he could get more for the apartment – OR she just told us the wrong price because she is totally scatter-​brained and has no idea what she’s doing. Instead of just telling us that upfront, she kept putting us off, putting us off, making all of these different excuses when really the landlord was just upset with her for quoting us $ 100 less for the apartment than he wanted. She told us we weren’t approved for the place when it was $ 1600, but then she asked us if we would pay the $ 1700. So, now we’re approved for an apartment that requires even more financial stability? Everything she said was a lie lie lie! What an absolute waste of our time where we could have been looking at other apartments. She also charges $ 90 for a background check which I’ve never heard of but she’s gave it back to us since she felt bad that she was so terrible. If you end up with an experience like this, make her give you that money back! Worst experience ever.

I ended up working with another realtor because she would constantly forget who my roommate and I were and every time we went to see her about an apartment, we would walk in and the said apartment «just got a deposit put on it». She then showed us two apartments that were completely run down and one apartment completely over budget. It was a waste of time working with her.

She took a friend of mine to see an apartment and after doing a bit of research we found tenants are having problems with the management at one of the locations. If you are searching for an apartment, make sure you do your homework.

My turn for an awful experience with Angelica — wow. I wish I had read these reviews first.
Found an apt on Craigslist, that I’ve been waiting for for years, in the block I wanted, right size, right price, right criteria. Was so excited. Called and made an appt for a showing with Angelica at 6:30 last night, to meet on the corner of 30^th Ave/​36 Street. While I was in transit she left me a phone message at 6pm to just «call her back.» When I was out of the train I called her — no answer, her voice mail box was full, and no texting, they bounced so it was a land line. I waited on that corner for an hour, and she was a no-​show.
So today I called her again. I said my name and that we had an appt last night at 6:30 to view the apt on 30^th/​36^th and she goes — oh, hold on please. She puts me on hold for like 5 mins and I honestly thought she was going to hang up on me. She comes back and says yes? Who is this? I’m like it’s Kathryn, we had an appointment last night at 6:30. She goes — Kathryn… I met with you yesterday at 4:30. I said no, you definitely didn’t, I was still working at 4:30. The appt was for 6:30. She goes yes, I met you, Catherine G— at 4:30. I said no, this is Kathryn M — . 6:30. She goes oh… that’s weird… 2 Kathryns, I got confused. Sorry. So when is your moving date? And I said well, that apartment on 30^th Avenue and 36^th Street is it still available? She says no, someone put a deposit on it – but what number can I reach you at, if something else comes up? I hung up. Yeah right, like I’d go with her again after she left me on a corner for an hour and was unreachable.
Sorry but what realtor in this day and age doesn’t have a cell phone for calling/​texting? And even if you just have a land line how is your voicemail box full? She took my name (first and last) and called me at 6pm, so I don’t believe she thought she met with me at 4:30.
Even though it could have been an honest mistake, I don’t believe it given all the reviews here and the fact that the apt is «gone.» Stay away. Stay far away.

A complete waste of time. Angelica is the least professional realtor I have ever dealt with. She «overslept» for multiple appointments and lied multiple times during our conversations. I’m not sure who is rating her positively– but I’m sure they’re not actual clients. I gave her multiple chances over a few days and she failed every single time. If you have all the time in the world to move and enjoy having your time wasted you might enjoy this experience– if not, I’d go another route.

My friend and I were looking for an apt in astoria since we love the area. Angelica, in a few words, was terrible. Total nightmare. She cancelled the first appt without notice. Her young children man the front desk, which is a separate issue altogether.
I also noticed that when she showed a few places, she didn’t give the people who lived in the apt any notice. She just barged right in without warning, which left a bad taste in my mouth.
Overall, not recommended. There are are far too many money driven people in this world, and Angelica is just one among the many. Will never recommend her or contact her for anything again. Read the other reviews here and you’ll see why.
She’s the kind of person that would sell you an apartment ridden with Ebola and not feel bad about it. (Yes I know that the virus doesn’t work that way, but you get my point).

I don’t usually write reviews, let alone negative reviews, but the world must be warned about Angelica. I’ll add to the many other testimonies; there’s a reason this company gets 1.5 stars. It should actually get NONE.
Angelica is a tactless hustler. She is incredibly rude, unprofessional, disorganized, slimy, insincere, inconsiderate, opportunistic and quite simply embodies all the characteristics of a service provider who doesn’t care one bit about the client, service, or anything but the money.
Read the other reviews and just take your business elsewhere.

NO no NO! She sold myself and my room mates a Bed bug infested apartment. The amount of MONEY I’ve wasted throwing things out and trying to get out of this situation has been awful. She’s in it for herself. Greedy and doesn’t care about her clients well being.

After reading about all the flaws and problems Angelica may have in the reviews below I had to write my own. I did not experience a single one of these problems while working with Angelica. She was on point and showed us numerous apartments. All of which were decent and really good for our price range.
We applied for an apartment the first day she worked with us and after 4 days my girlfriend already had the keys to the apartment and was living in it. And all of this while I was still living in Miami.
All in all I’d recommend Angelica to anyone I know and I already have. So, suck it up and be patient, because the real estate she can show you is amazing for the price here in Astoria.

In no way shape or form do
I buy Marcos review below, sorry!!! Even my broker for the new place knew immediately who she was (yes even without a last name lol) and told me she was bad news!
**I will absolutely be writing my (ZERO) star Year In Review after I move out in three days and never have to converse with her again! In the meantime, I want to get this in before the month starts in case anyone’s looking to rent with her. DO NOT do it! It’s just downhill from day 1!!!

The reviews of Angelica are so accurate. She is unbelievably unprofessional, disorganized, and rude. She’ll be on the phone the entire time she’s with someone, so she never focuses on your questions and brushes you off anytime you say anything. She double books every appt so it’s a struggle to see anything with her.
I made an appt to see her for an appt showing. When I got there an hour later, she made me wait 20 mins while she was on the phone. Then told me she had already rented it earlier in the day, even though we spoke just an hour before. She said she had something else, so we got in her car to go see it. While she was driving, she called the tenant and it turned out we couldn’t see it after all. The woman wasted over an hour of my time saying she had great apartments and in the end, I didn’t even see a single one. I still followed up the following day about her other listings, and made appts. She called me back several hours later saying she actually already had appts at that time (how do you not know this at the time you make the appt?) and would call me back to reschedule. Never did. I called her multiple times and left voicemails and texts, all of which she ignored.
Renting is a huge deal and you want to do it with someone who knows what deal they’re getting you, not fumbling all over the place, and will also have the decency to pay attention to you, not be on the phone the entire time you’re with her. Utter incompetence. Steer clear.

Unilocal should offer a «Zero Stars» rating. Everything about Angelica’s business is SKETCHY. She insisted that my roommate and I rush through dinner to meet her on time at her office, whereupon we waited about 20 minutes while she dealt with a seemingly very unhappy client who left her office huffing, puffing, and rolling his eyes.
She had us fill out long forms, and even provide contact info and job descriptions of our third and fourth roommates. All of this to simply visit on apartment that was not even a block from her office. By the time we got out onto the street, she had to double back to her office twice to do something, and then had to grab stuff from her car. It was very apparent that Angelica was all over the place regarding organization.
She wound up bringing us to an apartment that we had seen just hours before. We assumed she was showing us something different, as she advertised that it was on a different street, used photos of a completely different apartment, and advertised it as though everything (appliances and renovations) were «brand new” — which they most certainly are not. She immediately got defensive and her attitude seemed to blame us for wasting her time, even though she was the one who posted a false advertisement.
Within a few hours, Angelica reposted the ad, exactly as it was before, and the price has since fluctuated (+/​-​$ 300) with every posting. Also, we have already signed the apartment directly through the owner, but she still advertises it as though it’s up for rent– so chances are, whoever pursues it through her will simply fill out one of her long forms, wait around, and then be shown a different place.
She is everything that brokers are stereotyped to be: flaky, unorganized liars. Had I done more research, I would’ve never consulted her. You know you shouldn’t trust someone who won’t even give you their last name, which, by the way, is Montaquiza.

I’ve had a good laugh reading these reviews below. But in all seriousness, STAY AWAY from this woman. LUCKILY, I only had to deal with her for about an hour (too long) and I didn’t get into any lease agreement with her. The first night that I went to her office, she was not there for our agreed time to meet. I sat and waited for her for about 45 minutes to return. She finally did return along with 2 clients. Then, she spent another 30 minutes with them reviewing their new lease agreement. I should have walked out at this point but I was too nice. I finally spoke to her and she tells me that the apartment that I wanted was JUST rented out by the 2 clients that just left. It was almost comical really.
The next day she contacts me and says that the lease fell through and we set up an appointment to see the apartment the next day. Once again, I shouldn’t have wasted my time but the apartment seemed really nice in the pictures. Once again, she completely forgets about the meeting time but this time she meets me about 15 minutes later. The apartment seemed nice and I told her I was very interested. She told me to think about it and get back to her the following morning. I shouldn’t have been surprised to get a call from her when I got home to say the apartment was being rented out from the 2 clients after all. Like I said, truly comical.
Like some people have stated in their reviews, I think this woman has some ‘issues’. I’m perplexed as to how she is still in business! It just boggles my mind.
I’ll say it again, STAY AWAY, FAR FAR AWAY!!!

I’ve lived in Manhattan for 14 years and never had such problems while apartment hunting before. I decided to move to Astoria had awful experiences with every broker i encountered,
My friend recommended Angelica. She said she had gotten 2 apartments through her. The best way to put this is the way the other reviewer below did: you will need xanax to deal with her.
She is disorganized, sneaky and will lie to you. She also is endearing if you ever decide to engage with her and may even develop a little crush on her child-​like personality.
My first appointment — Angelica was late, double booked me and was rude. She told me the apartment she had intended to show me was rented earlier that day. Nonetheless she had me get into the back seat of her car and I swear she drove around not knowing where we were going. She finally brought me someone that she had no keys to and was told by the super once we go there that it was rented already.
I told Angelica at this point that i was just going to call another broker and rent the apartment he showed me yesterday., (I wasn’t in love with it. so i hadn’t signed right away). She encouraged me to do this. As soon as I was on the phone with the other broker, Angelica remembered she had another apartment for me. This apartment was massively huge and too good to be true,. I saw it and said, «I want it!!» and she said, okay give me a cash depo and i will call you after i meet with the landlord. No such call came. I called her about 5 times before she returned my calls to tell me the apartment wasn’t available.
I was panicked and pissed. She wished me luck and told me she didn’t have anything else in my price range. Two minutes later she called me back telling me she had a massive studio for $ 1200, and to come to Queens immediately. By the time I got here (one hour later), the massive studio turned into one of the smallest i have ever seen, and the rent was also $ 1250.
I ended up taking it. However, it was rodent infested with a bad gas leak in the apartment the day i moved in. The building is also infested with bed bugs, has old plumbing, and electric, and now my ceiling is starting to cave in. I feel like I wasted my money and now I have no way to move again.

Okay, so Angelica is a little unorthodox. And by a little, I mean a lot. But she got us a great apartment for cheap, and when we had to leave the apartment due to some unexpected circumstances, she was willing to get our security deposit back.
So you might want to give up on her, but if you give her a shot she’s actually a nice person with some good real estate.

STAY AS FAR AWAY FROM THIS NUTCASE AS POSSIBLE. I cannot stress that any more. This wacko was never on time, made it impossible to keep a schedule, and LIED, LIED, LIED her face off about everything. Angelica will say ANYTHING to get you into an apartment. She will misrepresent anything and everything. She’ll make you promises that go out the window when it’s time to sign the lease, and she’ll rush you through the lease so you can’t read what you’re signing!!! Not to mention the illegal fees she makes you pay like the key security!
My apartment has nothing that was promised and currently has a roach problem!
DO YOURSELF A FAVOR AND STAY AWAY FROM THIS CRAZY, DRUGGED OUT LUNATIC! PROFESSIONALISM DOES NOT LIVE HERE!!!

Avoid like a plague. Lies. Lies. The meaning of unprofessional.
Most of these reviews are true with the bait and switch, not sure how she is in business? Check craigslists yourself.

I am laughing out loud reading these reviews. Each negative comment on here is 100% true.
She posts the same apartment pictures for all of her ads online. When you ask to see that particular apartment, she says it’s no longer available. Stop using the same pictures then!
She has a good relationship with Pistilli (who I have my own issues about). Don’t ever move into a Pistilli building. Extremely unprofessional, unhelpful and filthy conditions. Very glad I re-​located.
She doesn’t care about any of her clients. She will NEVER remember you. I’d rather flush a first month’s rent down the toilet then ever give her a penny.
She showed us apartments in the worst conditions imaginable (I think it was because we are young and she assumes we don’t know what we’re doing/don’t have a lot of money).
She is never prompt, practically had me babysit her daughter, risked my life while being a passenger in her car and talked on her cell phone during almost the entirety of our meetings.

Can you not rate zero?
I am sick and tired of Angelica’s act and lies. I was told there was a no-​fee apartment in the neighborhood we would be seeing, which magically changed when I met with her to be a fee apartment… but alas, she had a no-​fee of which I was already aware. She wanted me to see it and we started driving. When we were driving the wrong direction for about 5 minutes, I asked where we were going. We in fact were picking up her daughter from school because she forgot to get her earlier. Then we did not proceed right to the building, but to drop her daughter off at home in another complete direction.
Eventually, we proceeded to the building and at that point when 2 blocks away she decided to call the building to see if we could make an appointment. Flabbergasted. Low and behold no appointment could be had so an hour of my life was wasted, yet again, by Angelica.
EPIC. FAIL.