Big 5 Sporting Goods

Really unimpressed with the customer service at this location. Went in to return an off-​brand camelback that was defective and leaking and did not have a receipt so was only offered store credit, which I was fine with. However the store credit was for $ 15 less than I paid for it no more than two weeks ago and $ 15 less than the price listed on the actual tag on the pack, and despite showing my bank statement with the purchase. The manager said there was nothing he could as it was the «computer’s fault» and offered to exchange for a new one. To which I responded no thank you, I don’t want a brand new defective pack that is just going to give me the same problems. You’re the manager — work on your customer service skills and work with me to figure out a solution that doesn’t involve ripping me off $ 15 by selling me defective merchandise.

I went in looking for kettlebells and found them at a discount. When I went to the register, it was discovered that someone had placed the incorrect price tag on the set. Normally $ 100 they were marked down to $ 79 but the tag said $ 19.99. I thought it was a pretty great deal. Understandably, though, the manager could not honor the $ 19.99 price tag. But he did offer a decent discount off the sales price which I thought was pretty decent of him. The staff was very supportive and understood my view as well as the view of business survival in Atascadero. I agreed on the adjusted price. Will return to this store in the future for my sporting goods needs.

The staff here is friendly and will give you assistance as requested without hassling you either. There’s a decent selection across the various sporting disciplines, with pricing being reasonable, but rarely a big bargain. They also stock firearms, including quite a bit of hunting ammo, including lead-​free. Pricing on guns and ammo are higher than you can find elsewhere, but their stock is usually fairly deep.

Decently priced merchandise. Friendly enough employees. An okay, if not somewhat crowded layout. A good choice for exercise outfits, and random sporting goods.

I usually come here to buy or check out exercise equipment or accessories. They do have decent selection, but they don’t have everything. The shoe sales before school starts in September usually will offer you some great shoe selections! The staff are usually very friendly and try to help with questions.

every time I come into your store I’m greeted with a warm smile and am asked if need help finding anything. always find what I need. Not mention how clean the store is I will be back again and again Thank you you don’t seem to have a high turn over and that’s a good sign

Big 5 staff is always helpful. I went in for some camping gear and they help me out and even suggested some things that I forgot. I will be back