Walmart Supercenter

Well they earn a couple of stores for being, well, you know… Walmart.
Secondly, they are one exit from my house down the highway and a Super Walmart, so that earns them another.
The fourth star comes because after spending many years as a professed Tar-​jay sorta girl, I realize that Walmart is a pretty good store to have close buy. There prices are generally lower than Target or other grocery stores, and I appreciate that this location does have smaller portion sizes in the meat area, and fresh loose vegetables.
I‘m single and live practically alone, so I don‘t have a need for family packs of meat every time I grocery shop. I also don‘t need to buy a whole bushel of potatoes every month either.
They also offer this service called Walmart to Walmart. Its basically Walmart’s version of Western Union, and I think I spent $ 5 to send someone $ 100. Really came in handy for the person I was sending money to because they are a college kid and it was easier for them to get to a Walmart in their little college town than it was for them to find a Western Union.
Be care when driving to this location at night as the road that leads up to it really needs a deer crossing sign. I‘ve had a deer run right into my car, and had to swerve to miss one also.
With all the «development» in the area, IJS, did no one tell the deer that there would be cars zooming up this little two lane road at 11:30 at night trying to catch the Walmart before it closes?
Probably the one thing that keeps them from being a 5 star is that they aren’t open 24 hours, and the Walmart employees spend more time talking among themselves and playing around than actually attending to the needs of the paying customers.
There is a Subway and a nail shop located inside, and now that tax season is upon us, I saw a temporary Jackson Hewitt office also.
Large parking lot, and the buggies are still in good working condition.

This review primarily focuses on my Customer Service counter experience. It always seems as that they are seriously understaffed at this location. The line is always extremely long. The one good comment that I have is that they do not give you a hassle to return an item without a receipt. Which is good for me because I rarely keep up with my receipts.

This Wal-​mart is RIGHT around the corner from my house which makes it super convenient. I used to have to drive to Mableton or Austell to find one, although my favorite one is in Cumberland.
Wal-​mart has EVERYTHING… we all know and love that about it right? So I’ll give this place two stars just for
1) being a walmart and
2) being so close to my house.
It’s also still fairly new so, for now, it’s clean and has a GOOD selection but it still doesn’t have the nicer things that I find in other wal-​marts I’ve visited. In fact, my sister sent me here to purchase a toy for my niece that she saw on the Wal-​mart website and of course, they didn’t have it here but the Wal-​mart on another side of town did. This has happened on more than one occasion.
I understand that particular issue might not be their fault. However, I’ll tell you what IS their fault, HORRIBLE customer service! Just HORRIBLE. I’ve asked for help finding things on many occasions and either I was ignored, told «I don’t know where that is», or led in the complete wrong direction! For instance, my wife texted me in a panic from her classroom one day needing me to pick up and deliver some puff paint to her as she was in the middle of a class project and running out. So I ran to this Wal-​mart which is halfway between our house and her school. Normally, knowing how bad the customer service is, I would try to find what I needed on my own but since this was an emergency, I asked for help. Not only was the employee unfriendly, she led me to the completely wrong aisle and just left not even making sure I had found what I needed. In the end, a fellow customer helped me find the puff paint and saved the day.
Furthermore, employees will pass by you seeing that you’re searching for something and they won’t even offer to help! Shame on this Wal-​mart, they need to do better.

It used to be such a pleasure to shop at this location… Now, not so much.
The cashier this evening didn’t say one word during my checkout transaction. The employees are in need of customer service refresher course.

This WalMart doesn’t have great lighting, inside and outside of the store. Also the customer service has to be the worst! My daughter and I was there and I asked where something was? And the sales associate looked at me, like I work there and should know where it was and frowned and pointed in the direction she thought it was. Needless to say it was there! Wow!!! And you think you need a raise ok. Oh also I could here everything she did that past weekend!

If you know me well enough, you’d know that I detest Walmart with a passion, but this one was different. The emoloyees were friendly (which is a shock) and as usual, customer service means a lot to me. I also do bathroom checks as well and the bathrooms were SPOTLESS! There were no toilet covers, but I can always use tissue to cover the toilet, so that wasn’t a huge deal. I cannot get over how clean the toilets were. I may pop into this one when absolutely necessary.

i normally like shopping at Wal-​Mart cause it’s such a convenient store with dirt-​cheap prices. 9 times out of 10 there is NOTHING you can’t find at Wal-​Mart.
this is a brand new Wal-Mart…less than 2 yrs old. it’s spacious, nice, clean, has ample parking, and there aren’t too many defective shopping carts. that was my list of pros.
there are only 2 things on my list of cons, but they are serious… well…to ME anyway. the first is more of a gripe than anything: it’s a supercenter that’s NOT open 24 hrs! OOOOHH!!! THE AGGRAVATION!!!
the other thing on my list of cons is the employees total lack of customer service skills. these people are HORRIBLE! i made the mistake of asking an employee where an item was and she had the nerve to look me in my eye and say these words «honey, i don’t even work over here. i work in the food section!» then she walked off! i started to say «well, damn! can u point me to someone who DOES work in this section???»
unfortunately, stuff like that is the norm there.

Love love love this walmart location. I ask for help from one of the associates and she went extra mile to give me the kind of customer service that i need. Management team are attentive to their customers too. The store is clean and items always in stock. Love to shop at this store, always giving customers the very low price so you can live better and their people always makes a difference. Thumbs up in customer satisfaction.

When this one first opened it was great, not at all now! The people that work here act like everyone has all the time in the world. They are out of things all the time and for months at a time. But the big thing is how the employees just don’t seem to care! Taking there time to do everything and having no scents of urgency when somethong goes off.

This Walmart closes at midnight. .be aware!
Otherwise its your typical Walmart. Its clean and the shelves are stocked regularly.

Just left Walmart… service is challenging… young hates her job but works it anyway… transfers in her service to me, don’t smile always robotic almost rude… they need to go back to hiring senior greeters… thanking me for shopping when I enter and leave… and why is parking lot always dirty… they pay for cleaning of common area space in lease… u moved to our neighborhood, we spend money then u lower ur standards… WalMart, walmart now we understand why u have protests in some of the neighborhoods

This Walmart was long overdue for this area and what kept it away was the concern of traffic, for the record. that has always been an issue for the area. I was so excited that the Walmart was here and I didn’t have to go to Thornton Road. I guess I wasn’t the only one excited… it was pure craziness how things were never in stock, like they were not prepared for the amount of people that would frequent this location. I’m not sure who is in charge of the hiring process but there are a lot of teens that work here and they need to reboot some customer service trainings– fast, quick and in a hurry. This location needs some fresh produce, it can be a hit or miss. I still frequent this location because it is close to my house but I may just take the ride to Thorton road. I’m going to say what others may be thinking… is it because of the people that live in the neighborhood that we get the left overs… I’m just saying… if you have issues here, contact corporate. I hear complaints, where is the action?

Wow finally a Walmart that is close to me that have a nail shop! & IT IS HUGE!!!
I love everything about this walmart