Alliance Ob/Gyn

I had a fantastic experience at Alliance OBGYN specifically with Dr. Hsiao, my OBGYN. I did a lot of research to find the best OBGYN and boy did the hard work pay off. What I found most impressive was his story on how he came into medicine, which really speaks to his passion about the field. I’m a firm believer that people excel at their work when they are passionate about what they do, and you can tell that he truly enjoys being an OBGYN. Additionally, he has the best bedside manor coupled with a bit of humor which is so comforting, yet, he is still highly competent and knowledgeable about his practice area. Dr. Hsiao provided exceptional care and I always felt that I was in trusted hands. I got very lucky in that Dr. Hsiao was on call the day I delivered, and because of him and the team of nurses at Northside I delivered a healthy baby. I could not be more pleased. Dr. Hsiao is the best OBGYN I have ever had and I highly recommend him to ALL.

I didn’t get directions to the office either by the staff which would greatly helped and not have me walking around the entire Women Center. They definitely should be better about that or at least have a bigger sign.
Dr. C. Hsiao is a very informative and a genuine doctor. He was the doctor for my SIL for all 3 of her girls, yes all girls! Since this is my first pregnancy and that I get anxious over every little thing that is happening, it can be overwhelming. But having a Doctor like Dr. Hsiao puts me at ease. He takes his time explaining all the procedures being done. I really like his warm personality and he remembers my SIL and my nieces. I am glad that my SIL referred me to him. I can’t wait for this journey

Save your time and money! For starters, as a first time patient, I wasn’t given directions on how to get to the office. I rode around at least 15 minutes looking for the building, only to figure out that in order to get to the office I had to park in the same garage as Northside Hospital. Secondly, I go in to fill out the paperwork, and I fill out what I was instructed to fill out, even though someone else’s paperwork is mixed in. I finally get called to the back and the MA is asking me questions that’s in the paperwork. Super irritated at this point. I finally see the doctor, and I end up having an ultrasound. She prescribes me medicine. Never discussed alternative options in case the meds didn’t work, which they didn’t. My condition worsened, and I call and leave a message. The next day, I speak with someone and she told me that she’d send a message to the doctor. It’s Friday, and I don’t hear from anyone. I had to suffer in severe pain the entire weekend, and I call in on Monday, and leave a message. Needless to say, I didn’t receive a call back. I’m super disappointed with this office specifically because I paid money out of pocket to be seen here, as I’m uninsured. If you don’t time, or if you’re not sure how to attend to a patient’s needs, then maybe you shouldn’t be practicing.

Unfortunately I cannot tell you how the doctors are at this particular medical group. The reason for that is because I did not want to sign one of their forms that stated that they would charge me $ 50 if I didn’t cancel my appointment with in 24 hours. They would also charge $ 10-​$ 25 to retrieve my own medical records. They will also fees for other situations that other doctors do not charge fees for. We could’ve just agreed to disagree and I would just not of signed it and that would’ve been that. But the office manager basically told me that I had to sign it and actually she didn’t tell me I had to sign it she had one of the front desk women tell me I had to sign it. Due to the fact that I would not sign it I cannot be seen by the doctor. That I think is violation of some type of rule some type of law some type of doctors oath. How could you trust a doctor when you can’t trust his front staff to do the right thing. Why does it always have to be these doctors charging you way beyond what other doctors may charge when you need their service. It’s really a shame that this world has come to doctors over charging for services fees for every little thing. They know we need them so they do it. So I will find A doctor that is more concerned with the patient and how the patient is feeling and how the patient’s health is rather than how much they get for that patient on a monetary basis.

I have been seeing Doctor Hsiao for about 6 years and I have referred multiple friends to him. The reason I am wriing this review is that my mother came into the office with me today — -understand that I went to the ob/​gyn she goes to when I was younger — and after meeting Dr. Hsiao she loved him! He is personable, knowledgable and even remembers your name, job occupation and hairstyle you had previously! After my appointment with him my mom loved him and is leaving her doctor of many years to come see mine! Go see Dr. Hsiao he is the best!

Dr, Hsaio delivered my first baby. There were some complications but I never even knew until afterwards, he and the nurses at Northside kept me so focused and calm. I was even able to deliver my son without a c-​section! Dr. Hsaio also makes pregnancy fun, his attitude is so upbeat and he seems to really enjoy his job. I saw Dr. Taylor during my pregnancy as well and she was very sympathetic and warm. I have endometriosis and Dr. Bills performed a laparoscopy for me recently. He is one of the few doctors I have heard of that accepts insurance and performs ablation surgery. It’s been 2 weeks since my surgery and my debilitating pain that 2 other surgeries could not fix seems to be disappearing. I cannot say enough about this team of doctors! 4 stars just because I did have some trouble getting phone calls returned and scheduling issues.

I was refered to Alliance Ob/​Gyn by a family member who was being seen by Dr. payne, this was my first pregnancy and ob/​gyn experiance. Dr. payne was very very emotionless, rude and unknoledgable. It was just about getting you in and getting you right back out just as fast. Only upside is that the office is spotless but i wish i could say the same for the staff, Its like they dont realize people are coming there happy about giving birth. They can work on there attitudes. I had a check up a week before my due date and i was 15min late dr, payne refused to see me atleast thats what the receptionist said so i asked can i speak with her, apperiantly its against the policy for the doc to come to the front… really? The receptionist said we can rescedule for the 29^th of may, my due date was the 25^th. How can you think its okay to give me an appointment after my duedate??? Needless to say i did not deliver with dr. Payne.

Alliance Ob/​Gyn Rocks! Dr. Taylor was the first doctor I met at 6 weeks pregnant, and she was the one on call when I went into labor/​delivery. I had no idea what to expect while pregnant and Dr. Taylor, Dr. Hsaio and Dr. Bills explained everything every step of the way. I can’t even tell you how many times I called the staff for questions! I had a borderline high risk pregnancy and had weekly visits for the last 3 – 4 months, and I actually looked forward to each visit to see the doctors and staff. Everyone knew my name and story. It’s a great practice, and I look forward to my next pregnancy with these doctors! :)

Unfortunately, I didn’t realize the importance of choosing a Ob/​Gyn until I met Dr. Deborah Taylor. I am a first time mom and with little family support, no one really made it clear to me that when you choose your Ob/​Gyn for pregnancy, you want to make sure that he/​she respects you, treats you fairly, wants the best for you and your baby, and so much more. Being naïve, I thought that the doctors at Alliance would have all those characteristics. Boy! I thought wrong. It really pays to do your research so that these unprofessional, simple-​minded, inconsiderate, reckless doctors don’t waste your time. My first prenatal visit was with Dr. Bills. His attitude was so «ugh». He was not very informative and didn’t make me feel very welcome. I felt like a number instead of a patient. In a nut shell, all he said was «congratulations you’re pregnant». He didn’t tell me what not to eat, what to eat, things I should be doing or anything to that nature. My first prenatal visit was not what I expected. I expected to get a pamphlet about babies and how I should be taking care of myself. I am young and this is my first baby so I am new to all of this. He treated me like «it’s just pregnancy, you’ll be fine.» This is the wrong way to go about things, because it’s not just pregnancy. It’s so much more to it than just that. My next prenatal visit was with Dr. Deborah Taylor. I am not for sure why my doctors changed but they did and no one told me why or anything. My first few months were the worst, I was extremely sick. I threw up every day, all day. I couldn’t hold anything down. I was seen in the emergency room aleast once or twice a week because I would get dehyrdrated. Every time that I would call Dr. Taylor and tell her what’s going on. She would give me a non chalant, careless response «oh you’re just pregnant, don’t worry». No, dumbass I’m not «just pregnant». Turned out that I had a severe case of hyperemesis gravidarium. For three months I fought this awful sickness and Dr. Taylor didn’t take me seriously until one of my visits, I came in sick and throwing up. Then she wanted to suggest I get a nurse. Which by then there was no point of me getting a nurse because I was getting better. The point is a doctor that doesn’t take your indivudual needs serious is a problem. She blew me off way too many times which gave me a awful taste in my mouth about her. I started to dread appointments with her. After I got better, my appointments with her didn’t get any better. She wasn’t informative or knowledgeable. She didn’t make me feel like she genuinely cared about me or my unborn child. Whenever I had questions, her tone and response just seemed like «oh come on, are you really asking me that?» So she didn’t make me feel comfortable asking her questions. She is just pathetic. Fortunately, I changed doctors. I am very glad that I did. If I could give this place –1 stars, I would.

RUDE STAFF, RIDICULOUS POLICIES
Dr. Clement Hsia (Alpharetta office) is a fine doctor; however, the staff at Alliance is awful, rude and completely incompetent. While waiting for my check-​up, I listened as they told a pregnant woman that she couldn’t be seen until she made her $ 15 copay. It was pouring down rain at the time and she’d left her wallet in her car. Even thoudh she obviously be returning for another visit soon, the staff refused to sign her in without the payment due that day and made her walk back to her car in the rain.
In my case, the office incorrectly charged me. I made the copay they said I owed at the time of my visit, then later got a bill for $ 3.18. It was a small amount and I figured I would pay it at my next visit. Instead, I was bombared with demand letters for payment three weeks in a row, and informed with the third bill that the I had been «dismissed» from the practice. Not even 30 days had passed from the time I received the first bill! I sent in a check for the whole $ 3.18, which was cashed, and I considered the issue handled. However, when I tried to schedule a follow up appointment months later, I was told I would have to pay an ADDITIONAL $ 25 to be «reinstated» to the practice since I’d been dismissed. And they refused to provide me with a referral to another doctor.
Rude people, ridiculous policies.

My wife’s regular OB retired and closed his practice right before we got pregnant. So in a pinch, we found Alliance and I went with my wife for each of her appointments during pregnancy. Dr. Hsiao is a very good Doctor. He was our main Dr, but they want you to visit each of their Docs in the event that your main Dr is not available on the day you give birth. Dr Bills was good too, but a little too hyped up on caffeine or something. Dr. Payne is the worst. She is rude, doesn’t explain things and seemed offended that we brought a DVD-​R to record the ultrasound. Other than Dr. Hsiao, the rest of this office is absolutely horrible. They would bill our insurance days or weeks before our appointment and would call us repeatedly to tell us we would have to pay the amount our insurance did not cover. They harass you relentlessly about paying anything you owe up front, even if you have never not paid or paid them late. The latest run-​in we had with these fools is trying to get a new type of birth control. Not only did they bill my insurance 2 weeks before hand, they also asked my wife to come in and pay them our portion a couple days BEFORE the actual visit. That was the last straw for us. We are no longer going to be held hostage by these money grubbing scam artists. We are going to a proper doctor where you are billed for the actual services rendered and aren’t harassed to pre-​pay before you even see the doctor.

I came to this practice when I was approx 4 months prego b/​c I absolutley hated the other physician I was seeing (William Crone)! I loooooveee Dr. Hsiao he’s such a nice guy, very great bedside manner, just over all a good physician. I’ve never had to wait to be seen always in & out! Once my appt somehow was cancelled & they still worked me in only waited about 45 min to be seen. I also saw Dr. Bills & Dr.Payne. Dr. Bills is really sweet however I did not care for Dr.Payne. Overall a great experience and great delivery! Would highly recommend this office to anyone!

If you are looking for a practice and doctors that care about nothing more than money, you have found a home at Alliance OBGYN! First, I was talked into unnecessarily being induced because my baby would be too big to birth vaginally if I waited (he was born 8 lbs.). Then, after being induced, I was told I needed an emergency c-​section conveniently a half hour before my doctor’s shift ended at the hospital. Then, to top it all off, I went in for an emergency visit today and the practiced refused to see me because I left my wallet at home and could not pay my $ 3 copay! This practice and these doctors DO NOT CARE ABOUT YOU AS A PERSON, they are there for the paycheck and nothing more. I will NEVER go back.

This is my first pregnancy and to date, I am only ~5 months along so I’ll need to update this review when the kid gets popped out eventually.
So far, so good. My main doctor is Dr. Bills. He is incredibly personable and speaks really really fast so you have to be paying very close attention to catch all the details and figures coming out of him at any moment.
The credentials of everyone in that practice is impressive. I’m partial to the fact that two out of the three docs in there have engineering degrees on top of being medically educated and certified in prestigious places. I believe that the analytical demands of an engineering degree can come in handy. For instance, I had some complications involving a second trimester blood test that potentially implicated a complication for my baby of having downs syndrome. Dr. Bills was able to talk over the actual figures and statistics with my husband and I in a very well informed and factual manner that was very satisfying for the both of us.
They have appointments as early as 7:30AM which is great for me to still have a semblance of workday remaining after these numerous checkups and visits in the upcoming months.