Bob Steele Salon

Let me start off by saying I want to give them no stars. But since that’s not a option I’m forced to give one star.
For ANYONE that goes to @bobsteelesalon BE AWARE! 1÷30÷16 Saturday at 11:15am-3:30ish. I went to get the red out of my hair and go with a green/​blue. I was under the dryer for 5 minutes and scalp was on fire. Like lighter fluid and a match was set on my head. And I ended up with a burnt scalp and melted plastic on my scalp and hair. Later Saturday night I washed my hair and afterwards my hair was brittle, matted and beyond damaged. I brushed my hair ONCE and I lost a golf ball size amount of hair. Shown in the top left photo. When I went back to Bob Steele this morning (2÷1÷16) They did nothing. Nothing! I was lied that they saw the shower cap and it was still intact. And when I asked to see it as well they didn’t have it. Even a manager name Emily McConnell said she saw the shower cap which is a lie especially because she told me she doesn’t work at Post Riverside. Besides giving me a refund. They didn’t say sorry. Nor fixed my hair. Because that would be admitting they screwed my hair 100%. Even lied to my face about it not being melted plastic. When yesterday (1÷31÷16) morning I went to a different salon to get a professional opinion and was told it was plastic. By two different stylist. I spoke to a Amber Cooper from #bobsteele and was hung up on. No is taking the blame about what they have done to my scalp and the horrible damage of my hair. So I will be posting on social media what they did. Bob Steele at Post Riverside the one who did this to my hair is name April Cason. I would advise you to never go to this salon or any other Bob Steel location. I wouldn’t wish this on anyone.

It was a very nice experience (first time!) given that it was a dramatic change for me wiith my hair. I had a very long and thick hair and from there i went complete short to a gradual bob, and Racheal did a wonderful job!!! Exactly like the way I imagined it to be. Very friendly staff including the hairstylist herself. Very trustworthy place and i highly recommend it.

I have been coming here for 2 years now. My old hair stylist moved out of state so I struggled to find a new one. After a few bad first appointments at various salons I found this place– and Roxy, my hair stylist. Highly recommend… Two of my coworkers use her too and they both have awesome hair:)

I have been going to Bob Steele for years and it’s the only salon I recommend. While I have had a few stylists come and go, Sydney has been doing my hair for over a year.
I love being able to book my appointment for exactly what I need online.
When going in, there are never more people waiting than seats available. I never wait very long and when I do have to wait for more than 5 minutes that has been relayed to me that it will be a minute.
My hair is always done exactly how I ask, and the stylists have been very honest with me regarding how my pinterest inspired colors or styles will actually affect my hair based on my hair type.
They offer suggestions on products, but are never pushy about buying them.
Cannot wait for my next appointment!

Racheal B. is a miracle worker! I have been going to her for about 6 years and she never disappoints. She listens to what I think I want and always has great suggestions. She has saved me from myself many a times (like when I thought I wanted bangs in the Summer) and she doesn’t laugh at me when I show her pictures of Heidi Klum and tell her that is what I want to look like. Highly recommend! The entire staff is great and the owner is amazing, I love giving my money to companies like Bob Steele!

I got my hair color done and trimming. Gavin highlighted my hair just the perfect. I got people asking me where I got it done. He trimmed my hair just as I asked for.
Environment is good, it’s neat and tidy. Their location at riverside is also beautiful.

Great receptionist, but a completely horrible experience for my wife today who had her hair destroyed by a level 5 stylist named DD. I will never visit this salon again, although my hair cut by a level 6 stylist named Sherri, was excellent, the attitude I received from this other stylist DD… well let me say it was not what one would expected from a high end, Redken Elite Salon!

Love bob Steele level four today and she was the best she got me back to a blonde no more dirty brown I’m ready for summer powers ferry bob steele

I’ve been back here several times since my first haircut in 2012 and I’ve always been pleasantly pleased. When I ask for transformative hair cuts, I get them. When I ask for just a trim and touch up, I still get a pretty great hair cut. It’s money well spent!

I started going to Bob Steele on the recommendation of one of my coworkers. She and another coworker raved about the service and I was in need of a reliable salon that wasn’t going to bankrupt me. I am always a little intimidated when I visit a new salon for the first time because I worry that the staff might be snobby. I was so pleasantly surprised when I walked in because I was greeted warmly, offered a beverage, and seen promptly. Whew! My first visit was good, but I wasn’t thrilled with my hair color. I contacted the salon and they immediately rescheduled me and re-​did my color to more the shade I was looking for. There was no issue with that and no one had any problem with my coming back and having the service redone, which was also a relief. I’ve been seeing Lauren W. since the beginning and she’s been great. She remembers things we discussed and I feel comfortable chatting with her while she’s putting on my color and doing my trims. Also, she’s the fastest stylist I’ve ever been to! On rare occasions, I ask her to blow dry and flat iron my hair, and it has always taken AGES with any other stylist I’d ever seen. With Lauren, somehow she manages to get it done perfectly in what seems to be half the time. Additionally, if you pre-​book your appointment, you save ten percent on your visit, so I always pre-​book. You also get a discount if you refer someone and they also get a discount on their first visit. The prices at this salon are extremely reasonable for the area, in my opinion, and they do a far better job than some of these other pricey salons. Parking at the Post Riverside location is very easy and free, and the best thing of all is that they are five minutes from my home! I’m so pleased with Bob Steele, and I’ll continue to use Lauren W. as my stylist. She recently was promoted and this means services done by her cost a bit more, but I still consider it reasonable and she’s worth the price.

Maeve is great for color! Been back to see her again and again.

I have been a client here for 9 years and I won’t go anywhere else!!! I usually see Sheri French but needed a mini touch up and cut today at the last minute before heading to NY and Ben fit me in! Could not be happier with the service! Ben rocked it!!!

I highly recommend Bob Steele to anybody. Not only is everyone so nice and accommodating, there is talent galore. I went on with an almost impossible task of going from solid black hair to adding a crazy color to my bangs. I wanted purple or magenta, and I knew it wasn’t going to be easy. Not only did Lauren, my stylist, do exactly what I wanted, but she went above and beyond. She got my hair looking awesome with color and bangs (which I was terrified of getting). She did a really great job, and I now have a salon and stylist I can call home. Thanks to all at the salon, but a big thank you to Lauren! I will be back soon!

Fantastic hair cut! I have a TON of thick wavy Italian hair and they totally got what I wanted. I will update when I find the card with the stylists name — it was a man that had been there for awhile and was a top tier stylist — AWESOME. I am really picky when it comes to my hair and equally clueless but he somehow understood what I wanted and exceeded my expectations!
Update: stylist — Ben

I have never been more dissatisfied with a salon than with Bob Steele. I needed a new stylist in Atlanta, and heard that Bob Steele was the place to go. I have very long, naturally straight hair.
I went simply for a cut and made an appointment with Amanda Parks. She greeted me and discussed what I wanted: a trim (2 – 3 inches) with very subtle layers. I showed her exactly the length that I wanted my hair to be. She then washed my hair, and she confirmed with me what I wanted before she began the cut.
She began in the back, and as she worked her way to the front I realized she was cutting off way more than I had asked. She ended up cutting off a total of 8 INCHES. My hair now falls just below my shoulders, as opposed to just above my breasts as I had asked. Although she styled it well, the cut was not at all what I wanted. I was and still am absolutely horrified. I ended up expressing my concerns to the manager and was given a full refund.
Bottom line: stylist did not at all listen to what I wanted and cut my hair around 6 inches shorter than I had asked – a huge difference. I went from having very long hair to having my hair barely fit into a pony tail. I will not be returning.

I had a wonderful experience last night at Bob Steele Salon. I’ve been going here for about 2.5 years or so, consistently, and have worked with the same stylist throughout that time. Well, last night she had a family emergency and was unable to see me at my appointment time. They called me ahead of time and apologized profusely, then offered me two options; 1) see another stylist or 2) reschedule for a later date when my stylist would be back at the salon. I felt terrible about not seeing my usual stylist, but I scheduled this appointment deliberately before going on vacation next week, so I requested to still be seen.
They completely understood and did whatever they could to make me feel comfortable. They worked me in with another stylist at my appt time, even though she had two other clients going at the same time. She made sure to give me her full attention and partnered with my stylist before she left for my regular color formula. Not only did she color, cut, and blow dry, she also showed me how to curl my hair (at my request). The assistant director of the salon swung by to offer her apologies and told me they would honor my booking discount as well as the pricing for the new stylist, which turned out to be lower.
I just felt all around taken care of, even though it was not an inconvenience for me, I was mostly worried about my stylist and wanted her to be at home with her family. It makes me happy to visit a salon that not only cares about their customers but obviously also cares for their associates. I will continue to recommend this place to anyone I know looking for a new salon!

LOVED this place! I’m always really hesitant about going to a non-​Asian stylist because Asian hair is difficult to manage and cut, but Abigail did a wonderful job. She gave me exactly the cut I wanted and the service was great! For $ 28, you get shampoo, cut, and blow dry. They even gave me a 25% discount since it was my first time. I woud definitely come back here again if I lived in Atlanta.

I’ve been going to this location of Bob Steele for many years. It’s located in the Post Riverside complex off of Northside Parkway.
Lindsey is my stylist and always does a great job. I usually only get my hair cut about every 9 months or so. I’m pretty low maintenance — no blow drying, no products — so my hair stays relatively healthy in between cuts. Once it gets long enough, it starts getting really heavy so I know it’s time to get it cut. I always get it cut to about my shoulders each time. Lindsey knows that I don’t blow dry my hair so she cuts it so that it air dries and still looks great. She uses a razor to cut my hair instead of using scissors. It gives it a great feel and looks great while it grows out. You know you have a great hair cut when you get compliments about the hair style months after your hair cut.
For my most recent cut, I told her I needed it a little longer since I have to keep putting my hair in a ponytail for my workouts. She gave me a slight swing cut and layered it a little more in the back instead of the front like usual. This means I can put my hair in a ponytail and not have the annoying pieces fall out in the front. Yay!

I’ve been going to Bob Steele for years. I’ll admit I’m one of those people who waits 6 – 8 months instead of 6 weeks between haircuts.
I used to schedule appointments with the students who were close to graduating — this is because I am cheap and easy-(:ahem:)-going… and I am normally not picky about who does my hair because hair is not the end of the world. (However, I should admit that a great haircut, like jeans, is worth the money.)
Anyway, they don’t let just anyone make an appt for that anymore. You can sign up on the website for them to contact you if there’s a possibility you’ll fit into a certain need.
Riley had her hands full of my split ends. She cut inches off and made it healthy — somehow without making it look shorter! She also gave me the bangs I wanted, and then she went back when we both agreed they should go shorter. She was super patient and great.
I forgot to mention. the scalp massage. Oh Lord. If only they’d lengthen that process by about 15 minutes. Also, they offer you drinks, which is really nice: coffee, water, soda.
The facilities are very attractive, bright and clean. There are a ton of seats and mirrors, so they have the capacity for a lot of appointments at once. Don’t let the Hairdresser-​Levels scare you. I’ve found that I’ve left happy with work by the students when I used to do that, like I mentioned. So if you’re on a budget, go with a Level 1 or 2, and you won’t break the bank. The higher levels are worth it though if you’ve got the money to spend. Very talented hairdressers.
It’s easy to make an appointment online once you’ve been there at least once. I am the type that may not want to make the call, or I decide at random times that I *might* want to get a haircut… so being able to see what’s available online is super helpful and convenient.
Also, definitely check out H.O.T. — Hair Openings Tomorrow. If you look online after 7pm and find an opening for a service «tomorrow» you’ll get 20% off your bill. Pretty sweet idea.
The whole process of my hair wash, cut and dry was probably less than half hour and I was happy.
When I left, they offered me the option to book my next appointment and get 15% off for doing so at that time. I have never done that before, because like I said, I wait waaaayy too long between cuts and usually schedule last-​minute. but I decided to take advantage this time. Not quite 6 weeks because that’s too soon. We made my next appointment for about 3 months out. I’m looking forward to it!
I really don’t have a strong reason to take a full star away from them, I want to say it’s a 4.5… but I think I’ll update after my next appointment! I’ll see if this new experience (of actually going back to a hairdresser a second time consecutively) stacks up :)

Another successful coif from Ashley Nicole! Inspired by The Royal Wedding, I asked for a haircut in the same style as the new Duchess of Cambridge. Nicole told me this required growing my layers out a bit longer but she would clean up the dead ends allowing the length to grow ala Kate Middleton.
It was a great cut (as always) and she styled it just like Kate does (curls at the ends but straight up top). I’m not sure if I’ll be able to purl off the curls with the same finesse. However when I left Bob Steele I felt like I was going home to see my handsome prince!