Chipotle Mexican Grill

CARNITAS is back!!! I order here for a large work crowd quite often and our online orders are always correct. That’s a big deal because our orders are usually for 18 – 25 people. That attention to detail is important.
The customer service is always great and when the line is long at lunch time, we always get through quickly.

The people aren’t too friendly. I generally like to say thanks to people who serve me and when I did none of them even acknowledged it. Customer service is important and just because everyone loves Chipotle does not mean they only love the food! However the food is great. The staff should try and perk up, previous workers have been much nicer and personable. However, there’s room for improvement and I say they hop on that improvement train.

I’ve been going to this particular store ever sense I’ve been living I’m Dunwoody, which is over 7 years and the service and food presentation have rapidly declined. The workers are nice, but they slap the food in the plates like cafeteria workers. There is no pride in how they handle your food. And they to do this whether or not the line is full, like this is the new style of service.
The other issue I have is with the counters… As of late it seems, they don’t clean the counters off when food falls while their serving you. Everything piles up and it looks really nasty.
As a place that supposedly prides itself on the high quality of food they serve, they need to really do something about their service and presentation.

Lately I have been eating more and more Chipotle. They have nice staff… sometimes. If you are lucky you will get a hello when you walk in. But if they are busy don’t count on it.
This location seems like it had its speedy food making skills down. But once you get to the cashier they are never there. I waited 5 minutes last time I went for the cashier to come back from whatever they were doing. Honestly it seems like the store is really clean but I don’t think it is. One day I was there and I dropped a key out of my purse and it fell under the cashier counter and I did not know I dropped it and THREE days later I came back to see if they had found it and it was STILL under the cashier counter. So They keep themselves busy doing busy cleaning work but they are not doing a great job once you lift the carpet. I don’t think after that experience I will be going back too much!

All I have heard «oh you have to try. Chipotle Grill «!!!
So, today I had the BOWL.
Chicken had a nice grill flavor and with the toppings of salsa, cheese, rice and beans ! N
I have to say not bad !
Low score because foods was served warm not hot!
I’m a stickler for hot food !

While I enjoy Chipotle food; especially their chicken burrito bowl, the employees at this location were very hyper and it came across as unprofessional conduct while customers were dining. They were running throughout the restaurant, yelling, and «hanging out». I most certainly recognize and appreciate camaraderie amongst employees, however, it can be over the top and disturbing to the patrons. Unfortunately, it appears as though a member of the management team was involved. I chalk it up to younger employees and I commend any young person thats working

This is by far the worst chipotle customer service I have ever received. They took over 15 minutes to even begin getting my order started and I was the first in line. They cleaned the counter and run around but never actually addressed me. They didn’t listen to my actual order at all and gave me the wrong food. They shuffled their feet getting anything done and obviously didn’t care to even show an ounce of like any kind courtesy to my time or my polite attitude even when I should have been furious. AND to top it all off they burnt my food because they FORGOT it was in there. This is how it was placed in my bag. I’m so so so irritated and it has honestly ruined the rest of my day. 5920 Roswell Rd, Ste B-​101, Parkside Shopping Center, Atlanta, GA 30 328
Is the address of this specific chipotle and I’ll never go back.

This was the dirtiest Chipolte I’ve ever been in! Men’s room was nasty!!! Piss on the floor, sink clogged with standing water. Stay away!!!

I love Chipolte and have been to many Chipoltes in Georgia and around the country. This is by far the worst one I have been to. The assembly line runs out of food and was a mess, they give you little servings of meat (basically what you’re paying for), and the staff and managers could care less about the customers. This is the closest Chipotle near me but I will be driving the extra distance to avoid this place. Get it together… it is embarrassing to the franchise.

I wish I’d taken a picture of the tacos on the assembly line before the pico de gallo and cheese was added. I don’t eat that much but basically they put like two very tiny pieces of steak on each tortilla shell. The whole taco was basically pico and cheese. I might as well have gotten a veggie taco. It’s a good thing I love tomatoes. However, I’m not happy that I paid $ 8 for a tortilla full of tomatoes. I will not be ordering tacos from here ever again. I’ve been to other Chipotle’s and this one was either running out of meat and rationing it or just very stingy. Either way Moe’s, Willy’s, and Qdoba are less than 5 min away. I’ll go to one of those next time I have a craving for tacos. I’ve had the chicken burrito bowl here too… it was just okay mostly rice and cheese… I’m not a fan of this particular Chipotle.
There is ample parking –but this plaza can get very congested at times.
They have margaritas.

It was good food for the price. If only chips and salsa would come with the food like they do at Moe’. The place had a modern look and overall I have no complaints.

Super convenient for lunch, order online and pick it up for a quick meal. Delicious bowls.

I really wanted to like this as much as everyone else…
First off… I love Mexican food and especially love burritos. That being said, I was not surprised that Chipotle decided to carry the flag of organic, responsibly sourced burritos.
First off, the burritos were lacking in originality. The barbecoa was beef, not goat. The carnitas had no true orange or bottled cola flavor to them. The chicken was dry and lackluster. Then, to top off the entire failed experience, THEY CHARGE FOR TORTILLA CHIPS!!!
I don’t think I will be visiting this franchise again.

This Chipotle is really stingy on meat.
My husband and I usually order one rice bowl at night since the amount of food is a lot by asking extra rice and extra chicken (for an addition of $ 2.5, I believe).
All the Chipotle we have gone usually give one spoon of chicken for standard or one and a half spoons of chicken if you want extra.
This place was different in amount of meat they gave. The standard amount of chicken is a half of spoon. If you ask extra chicken, they added a little more (in total, probably, less than a spoon).
We often eat at Chipotle, so we know what we talk.
We will never come back at this Chipotle.

So, I have learned the hard way not to take kids to this place unless they like really spicy meat. I asked if the beef was spicy and was told «no, it is just seasoned.» My son was almost in tears. I brought the food back and asked for something less spicy, so they traded it out for chicken. The chicken was just as spicy. Also, when paying, I was charged for 2 kids tacos, not a taco and quesadilla. I know that $.50 is not a big deal, but when I saw the girl do it, I told her that it was wrong and she said that all kids meals were the same price. I pointed to the board that shows the quesadillas as cheaper but she did not fix it when ringing me in.
Over all, I was just really disappointed that my son could not eat his food and only ate chips and drank a milk. It is a bummer!

I always loved the food at chipotle and even had them for lunch and diner for weeks at sometime in my good old days. I love the portions, quality, quick service and the industrial décor and art work which keeps me coming back for more.
I been to location pretty much most of April and May this year which was not so bueno experience and twice this month to see if they improved any in their customer service, but it’s the same lousy and stingy service I got again. I don’t know why but the staff here always try to put less even when I say can I get some more of it/​mas por fovor? I hardly choose 4 items for my veggie bowl and normally ask for more lettuce or salsa which I see them handing out for free on the side for other orders but still skimp on me. porque hermano? and I bloody look like one of them.
I am done with this and driving down the Roswell Rd to the BuckHead location or better yet continue my new found fav Barberitos.

This Chipotle is located on Roswell Rd. near I-​285 (exit 25). It’s been around for a long time, I think approaching a decade. Traffic in the area can suck, especially during peak times, but it’s a not a bad a place to stop for a quick bite to eat. The meals are usually fresh, filling, and can be healthy depending on what you order.
Chipotle is known for its burritos and competes locally against the likes of Moe’s and Willy’s. I personally like Willy’s the best for a variety of reasons. Among them are better tasting burritos and chips and I’m a fan of their salsa bar. However, Chipotle is fine and I like their use of all-​natural ingredients.
The beef, pork, and chicken are sourced from farms that naturally raise their livestock and don’t use antibiotics or hormones. Despite the higher quality meats, Chipotle’s burritos are still priced competitively, between $ 6 – 7 each. I do think Moe’s and Willy’s burritos are bigger, but bigger isn’t always necessarily better. Sometimes, I think Moe’s burritos are too big.
Chipotle’s menu is simple, but highly customizable. Like the other burrito joints, the kitchen and ingredients are laid out before the customers in an assembly-​line format. You can pick and choose the ingredients go into your burrito, burrito bowl, tacos, or salad, and watch your meal come together. I usually spring for a burrito or burrito bowl. Burrito bowls are exactly like burritos except without the tortilla. Same ingredients and same price.
The burrito tortillas are made of flour. My favorite meats are steak and barbacoa (spicy beef). I’ve tried the carnitas (pork) and it’s okay — the batch I had at this location probably wasn’t seasoned enough. I’d be willing to try it again. The steak and barbacoa are usually pretty tender, particularly the barbacoa, which is shredded. Both have a smoky flavor and the barbacoa is mildly spicy. Nothing the red chili salsa can’t fix.
Different rice and bean options are available. Brown rice is there for those who want to eat healthy. I think the pinto beans, cooked with bacon, taste better than the black beans. For about $ 2 and change, you can get extra meat, but I’ve tried this before and don’t think it’s worth it. Also, chips cost extra, which is whack. The chips at Moe’s and Willy’s are free.
Service is usually fast and efficient and is reasonable during peak times. The store is clean and spacious and there’s sufficient parking.

Oooouuucccchhh…
the experience was no bueno.
After giving up on the long line in the Broken Egg Café, I decided to go mano to mano with my stomach in Chipotle…
I ordered the barbacoa burrito with the works and added some chips and drinks …
Well, the sweet tea that I had was okay, and everything else was as cold as my drinks … I mean, the chips were borderline stale AND cold, PLUS my actual dish was so cold I only ate a quarter of it before I started to look around for a microwave! The beans and rice were cold, and good god, it really tasted like something out of my fridge. Not good at all … plus, the place was a bit dirty … dunno if they just had a super large group that destroyed the place or what, but definitely not impressive. Although the kids in the front line were quite friendly, it was not enough to save anything in this place.
Yikes …

I’m a big fan of Chipotle, so this one close to I-​285 on Roswell Road gets the appropriate four stars. Every time I visit Chipotle and take my first bite, I have to let escape a little sigh of pleasure. This is because they do their chicken very, very well. And I love the rice.
It doesn’t matter what you get, it’ll be good. I mostly enjoy a salad or one of their bowls, but I’ve had it all. If you want to be amazed, go to their website and check out how many calories are in that dressing of theirs. It’s about a whole meals worth just in that little bit of dressing. But I care not. I’m eating it.
I have to admit that I’m spoiled and wish they offered free chips and salsa every time I go, but do I really need that anyway? Nah. I still wish though.
At this location, you can sit outside on their sizable patio and enjoy your meal, which is nice.
I’m a regular and happy about it.

This Chipotle location on Roswell road is one of my regular lunch options on workdays. They are always packed at lunch time, but there is never a very long wait. The folks that work here are so very nice, and always make my burrito bowl with a smile.
Parking can be a bit of a hassle in this location, and it’s pretty difficult to make a left turn BACK onto Roswell road after you’ve gotten your food, but remember the shopping center has a back entrance you can use to get back onto Roswell road without having to make that left turn.
Always get the guac. Mm guac…