Classic Collision

Geico recommended them, so I thought they would be a trustworthy body shop. Boy was I wrong. I had a dent on my rear bumper, so they fixed that and repainted the whole bumper. Simple repair, everything seems fine.
Fast forward 4 months. The paint on the bumper starts to peel out of nowhere. All of the paint on the bumper starts chipping off, and you can see the bare metal on the bumper. Call Classic Collision, they say bring it back in and they will take a look at it. Manager (Phillip) takes a look, says «oh, someone hit you.» The car has been garaged for a month, and I don’t see a dent or anything else indicating a collision. Also, how would a collision cause ALL of the paint on the bumper to simply «chip off?» Doesnt make sense. He still insists someone hit the car, so I take it to three other body shops. All three say that when the bumper was repainted, the primer was not applied correctly. I take it back to Classic Collision, and the manager STILL insists someone hit the car. I know nobody hit the car. Other body shops have confirmed it was poor primer, but Classic Collision refuses to do anything about it.
If you have a nice car and actually want a quality repair, don’t go to Classic Collision. You’re paint WILL start to peel.

Garrett gave great service and was wlling to take the premium for taking my AMEX as payment out of his own pocket (AMEX was no longer accepted there). Unheard of. Great job and please keep it up. You will go far.

Great place to have your vehicle repaired. The office staff was great and the work they put out is great and they stand by the repairs with a lifetime repair. I would bring my car back again! Thanks Classic Collision!!!

They called me at 930 am to tell me that my car would be ready at 545 pm, however they closed at 6pm. A 15 MINUTE window to allow someone to pickup their car and to top it off it would be rush hour. Really Classic Collision ??? This is not good business practice.

So a Volvo backed into my BMW M6 and caused minor damage to the passenger side rear wheel; shouldn’t be a big deal. Eight days later I still didn’t have my car back, or a new wheel, even though the insurance company paid them 679 $ for it.
What really chapped my ass is that when we picked the car up, there was an additional 217 miles on it, the odometer was reset to 0 and the radio station had mysteriously changed stations.
I had to drive (in my other car) to the insurance office to get a form so they’d release my car back to me despite the fact they still owe me a new wheel.
Save yourself the headache and heartache and take your car someplace else.

my insurance company referred me to this body shop and i had the WORST service i have ever had at any body shop i’ve ever dealt with. i had to take my car back at least 6 times! there were things missing or broken in the car that were not broken when i initially dropped my car off. the driver’s side door was bashed in from the accident i had, but when i got my car back from the shop, the glove compartment door was broken. also, one of the buttons on the radio was missing, the back of the seat is now coming off, the windows lock (on the driver side door) is broken, the side of the seat is coming apart from the seat. it was a complete disaster. now, a year later, i am still suffering with things broken in the car as a result of the shotty work done at classic collision & performance center.

I am not a huge fan of auto repair shops to begin with, so when I needed body work done on my car I was not expecting much in the way of a painless experience. Unfortunately my suspicions were correct and this location clearly cut corners on the work performed and had to redo work several times. The only bright side was the friendliness of the manager of the shop. My search for a decent auto body repair shop continues.

Had front end damage that needed to be repaired last year. Classic Collision was smooth in their communication with the insurance company. The paint job was superb, and they happen to do all this work in a speedy manner. Will come back to here if collision work needed.