CVS Pharmacy

This cvs location was within walking distance of my buckhead address. This cvs has 2 entrances; one for the pedestrians and 1 for the drivers in the rear. At a certain time the pedestrian entrance is closed and people have to walk to the rear entrance. At times there are some weirdos in here as well as local celebrities. The regular store employees are cool but the new ones need to work on their customer service. Every time I’ve gone I have had to wait in long lines that moved fast when the seasoned employees were working. The employees seem to always be busy stocking shelves and doing tasks. But this section I’m posting a picture of needs to be stocked regularly lol the pharmacist when I’ve gone has always been knowledgeable and friendly as well as the pharmacy staff. It’s across the street from piedmont hospital and walking distance to the package store if you are the type who cocktails their medicine lol lol lol there’s a chik fil a about a block away and fresh 4u Mediterranean restaurant steps away from the cvs if you need food to take with your meds. Decent store with high prices but sometimes you catch really good sales :-)

I hate this place. With a passion. Been getting my prescriptions here 1x month for a year and a half and what was at first bad service has gone to even worse. They are not helpful at all and never make an effort to go one extra step to help all involved. They are short with you and never offer an apology or smile. Almost like they don’t want you to do business here. I’ll be moving to Publix down the road… after I get this prescription I have been waiting on for 20 minutes…

Every time I use this pharmacy I say I won’t do it again. I use it because it is the closest to my home. However, the excessive of ten plus people in the line and the lack of knowledge from the staff always makes my wait longer than if I would have driven to the next one down the road. I even dropped a prescription off a day early one time so I could pick it up the next day and when I showed up, the representative I spoke with the day before forgot to turn it in, making me wait yet again.

This pharmacy is across the street from my house. They have always been rude and always be completely incompetent but they were close to my house and open 24 hrs.
This evening at 6:15 my daughter needed an antibiotic but surprise now this cvs pharmacy located right across the street from a hospital closes at 6! so we had to drive all the way to North Druid Hills Rd to help my 6 year old get better.
So now on top of the crappy customer service they also have crappy hours! Epic fail CVS!

I go to this CVS because it has a 24 hour pharmacy. Well, that is about to change. Starting December 10, I think, the pharmacy will close at 9PM every day. I was considering moving to a closer pharmacy but I liked being able to get prescriptions at any time. Hello Target!

Do not go here if you are transgender. I filled my hormone replacement therapy prescription here for about two years and was consistently misgendered in spite of the fact that the combination of my prescription and my appearance make it very clear that I am trans. I put up with it because the location was convenient. One day, I accompanied a friend who had just moved to the area, is also a trans man, and was filling the exact same prescription I’d gotten there. The pharmacist — who I believe was the same blonde middle-​aged woman mentioned in another review — insisted that the prescription was not legal and was never filled in the amount it had been written for. She claimed the size of vial didn’t even exist. Attempts to explain that it did in fact exist and that I had gotten it there with no problems numerous times were shut down. She was EXTREMELY rude, raised her voice at us, and treated us like we were idiots and criminals. It quickly became clear she was not interested in engaging in any dialogue like a reasonable human being, so we gave up and went to another CVS, where the prescription was filled. Needless to say, neither of us visits this CVS anymore.

After spending time at Piedmont ER, I went to have my scripts filled at the CVS across the street. Every pharmacist I spoke with from drop off to pick up had an attitude towards me regardless of my friendly tone. I dropped off scripts came back after grabbing a quick bite to eat and only ²⁄₃ scripts were there at pick up, never received a phone call for any discrepancy either. I had to pay and then had to go back to drop off to find out why the 3^rd script wasn’t ready, for whatever reason the pick up pharmacist acted like she didn’t have that knowledge. So after going back to drop off I find out that my insurance doesn’t cover an inhaler for this third script. So the pharmacists tell me to call the ER back and request a change. When I speak to the ER they say it’s the pharmacist’s job to call in an alternative. I have the ER on speaker for the pharmacist but she acts clueless. Then the ER transfers me to the actual nurse practitioner I saw who again affirmed that was the pharmacists job to call back and change not mine before I even said anything. I tell him I think they’re just backlogged so he says ok I’ll call it in again, sorry they’re being so difficult. So now I have my 3 scripts 2 hours post ER and another hour drive home. I am also pretty sure I was charged more here for script copays than at Walgreens even though I have CVS Caremark drug insurance, just baffling. CVS at this location should seriously reconsider processing standards, just seems like a lot of excuses to me which are totally unwanted and unwarranted after any visit to a hospital. This is just another example of how people work in the health care system who really shouldn’t, it also shows for as much money as U.S. Consumers spend on prescription drugs the lack of empathy in the drug community or personal understanding is the true loss. I hope pharmacists at this location will take more pride and care in their job to help people and not to hurt people. Compassion and empathy really are powerful drugs in and of themselves, you don’t need a pharmacist’s degree to get that. Thanks best for you and your future operations.

The worst cvs ever. Chronically understaffed with a bad attitude. Avoid this place if at all possible.

I’ve been shopping at this CVS for about 1 year. The regular store employees are always cheerful and willing to help you find something if needed. However, I only use the pharmacy as a last resort. Their customer service is awful. During my most recent trip, the person at the drop off window taking my prescription was barely audible as she mumbled to ask for my date of birth. Then she simply walked off without saying a word. I didn’t know whether they were filling the script, if I should wait, how long I should wait, or if I should come back later. I asked the woman at the pick up counter if they were filling my script. She asked me if my last name was Yonkers, I said no, and she walked away without ever answering my question. At this point I was wondering if they even processed my prescription. I had to assume they were filling it, which they eventually did. This is the routine experience for me at this place. They don’t tell you what is going on and expect you to just figure it out. A little more communication would go a long way.

The store was well stocked and maintained. The only drawback is the parking. there’s not much room and it’s located on a very busy and crowded intersection. traffic lights don’t hold long. If you need anything the staff are very friendly.

Most of the staff that work in the pharmacy are really friendly and helpful, that’s what the single star is for.
I have noticed a few newer faces at the checkout, a small number of them that I personally believe shouldn’t be working in retail. That is the reason four stars have been removed.
One woman in particular, blonde, roughly 5.5′, mid 40’s, was very rude and unprofessional towards my wife when she was picking up a prescription. The lady asked my wife her name and when told she replied in a very condescending tone, «how do you spell that? Are you serious? is that really your name?». I am glad my wife has patients as I on the other hand would have told this dumb ass to go swivel if I was anywhere in the vicinity when this took place.
You are there to work, not judge somebody on whatever their name is and as a paying customer I expect you to do your damn job and not ask any other questions apart from «how are you», «last name», «date of birth», «please sign your name, and swipe your card, and have a nice day».
One thing I would like to know is if you cant spell a simple name, what are you doing working in a pharmacy?
I cant wait to go in next and see this asshole, so I can rip her a new one.

Parmacy was out of stock on one prescription 3 times; the last time made no offer but told me to «Call back in a few days.» Rude service and no offer to understand that if you are out of a prescription it may not be a good situatioon!
Regular check out is good and store is large and well stocked on retail items.
Nice location and parking is secure usually by an off duty cop so safety is a plus.
The Pharmacy blows but the retail folks are pretty good

Nice enough, however a little questionable with the people who are there but it had what we needed.

Funky CVS within walking distance to a friend’s house… stopped by there one day to pick up some necessities. Unlike other stops I’ve made in similar stores, I was pleased to be greeted by an alert and attentive staff. Very brisk purchasing experience on both of my visits, which made the purpose of my trips more enjoyable.
All in all, I’m glad I stopped by! Way to go Peachtree CVS!

This is my closest CVS and also the one I almost always use post-dr’s appointment when I need a prescription or OTC meds. Parking is a bit of a pain (they’ve now metered the street spots and I’ve learned the hard way not to mess with ParkAtlanta, the jerks!) and they usually have a guy «stationed» in the Brookwood Square shopping center to make sure only patrons of one of the establishments park there.
But the pharmacists are nice and usually really helpful and as efficient as is possible especially since this store gets a lot of hospital traffic in addition to the typical person-​filling-​a-​script business.
Learned yesterday that any of the «D» allergy meds (ie, Claritin D which I was buying) require an ID and you are limited to how many boxes you can buy a day. Learned as a result that this is because decongestant is a key ingredient in meth-​making! Something new every day, I tell ya.
Typical selection of minor food items, like frozen meals, ice cream, chips, etc. Pretty good selection of girly stuff like face cream, etc. Don’t buy Aveda there– it’s a knock-​off.
Main reason to go is convenience and nice pharmacy staff.

Extra bucks baby. If you shop right you can wall out with free stuff! Nice store nice people.

I called CVS Pharmacy around 12:30pm today to ask for a prescription to be transferred to this location. I asked if I could pick it up at 1:30pm, and I was told that it would be no problem. I didn’t make it to the pharmacy until 2:30pm, and my prescription was not ready. I was told it would be another 10 to 15 minutes before it would be ready. When I told the cashier that it was supposed to be ready at 1:30pm she replied, «Oh.» No apology. No explanation. After waiting 20 minutes and not having a prescription ready I left the store. I don’t have the patience to put up with poor customer service and even worse communication. I am extremely disappointed with this CVS Pharmacy.

DISORGANIZATION. That is the glaring truth about what it going on in this pharmacy. And, I must say if there is something I look for in a pharmacy it is organization.
They are understaffed during peak hours, and many of the team members are rude (including the head pharmacist). It is also worth noting that some of the staff are truly helpful and pleasant.
I’ve used this location for a little over a year, but as of yesterday evening when I witnessed the chaos and cluster#($* that was going on as they couldn’t find my prescription. A prescription I needed last night (and which was found apparently after I had given up (and they had told me it was never called in) because it was there this morning). I am done. And it is worth mentioning that I was not the only one having issues. There were many many other frustrated customers there as well yesterday evening waiting in lines to speak to drop-​off and pick up.
Also, It is REALLY sketchy there at night.

Good as a CVS can get. Although the cashiers tend to be A LOT nicer than anyone behind the pharmacists counter.

Great CVS location. When I’m there at 3am, the overnight staff is friendly and remembers me, which is impressive, considering they’d probably rather be somewhere else other than work at that hour. The pharmacy side is staffed by friendly, helpful people, too.