Hyatt Place Atlanta Perimeter Center

I stayed here for 14 day business trip.
Check in:
I was greeted by the employees upon walking in. Check in was fast and all of my options were confirmed.
Room:
It looks like this hotel may have just went through renovations. The room appeared new and clean. There was more than enough room for the bar/​desk/​living/​bed/​vanity areas. The bathroom, however, was extremely tiny but the shower was large enough to make up for that part.
Elevator:
There was only 1 elevator working throughout my entire stay and it was down the day I checked in.
Breakfast:
Decent breakfast; juices, oatmeal, fruit, cereal, bread, and mexican eggs/​sausage/​breakfast sandwich. The bread smelled sour everyday and the sausage’s were horrible. Everything else was okay.
My rating for the hotel is a 4 but the staff definitely made it a 5. HP has the best hotel staff that I’ve ever encountered.

This is my favorite chain of hotels to stay in… Hands down! This location is my favorite in the Metro Atlanta Area.
Right down the street from the Sandy Springs Marta station, located right off 285 and if I’m not mistaken the GA400 is near also It’ s right in the Perimeter Center area, so there is tons of shopping eating and entertainment choices all around. Some even within walking distance of the hotel.
Hotel service is always on point. If there is an issue, they make it right or do their best to … always treat me as if I’m #1…And I love that!

I personally had no issues. Loved my room and the service (everybody was courteous and friendly and helpful). The breakfast to me wasn’t a big selection but it was okay. Very close to the city (downtown and midtown) appx. 15 – 20 mins. driving. Close to shopping area (mall and shopping center). There’s a metro (I believe a train) appx. 10 – 15 walk. I enjoyed my stay here and will come again.

This is probably the worst stay I’ve ever had at a hotel. We called ahead of time to let the hotel know that we were going to check in late and also that when we did check in that we would need a play pen for our baby. When we did check in, the guy was pretty certain that they had already given our room up which was a room with a king size bed. I mentioned to him that we were going to need a play pen and he said he would make sure he took care of that. After checking in I went up to the room with my family. After about a half hour I went back downstairs to ask about the play pen and the guy working the counter said he forgot to ask maintenance to grab us a play pen. I went back to my room, and we waited and still didn’t get anything. MY wife ended up going downstairs, and the guy said he didn’t know what room to send it to. This was around almost midnight when this was all happening, so we were already tired and ready to get to bed because we just finished driving a long drive.
While all this was going on, the room next to us had a party of ladies laughing and talking so loud. It sounded like they were having a party, and went on to make loud noise through most of the night. While my wife was downstairs, she complained to the guy at the front counter and he said they would send somebody up to take care of it. The noise was so loud she said she could hear it as soon as the elevator opened and out room was halfway down the hallway.
Unfortunately because they were so loud, they woke up our baby a few times and we had a hard time putting him to sleep after that. The noise eventually stopped. The walls in the hotel are thin in general, I could hear all the traffic on the highway in our room. I’ve stayed at cheaper hotels next to busy highways, and never had this problem before.
The next day on Saturday, we had the complimentary breakfast. This was the worst decision because both my wife and I ended up getting food poisoning. It was the only meal that we had all day that was the same. By lunch time we were both feeling it, and I suffered all the way till Monday making it hard to enjoy our first time to Atlanta. We were out and about site seeing, but I was constantly making emergency trips to the restroom and through up multiple times throughout the day.
Unfortunately we were booked for 2 nights. The second night was still pretty noisy from the highway, and we definitely did not partake in the breakfast the next morning. Our fits time and last time staying at a Hyatt after this experience. We hope to go to Atlanta again and have a better experience next time.

Our wedding party took over the entire second floor, and the staff was very accommodating of all our specific needs. The rooms are beautifully laid out. A spacious couch to the left, a kitchenette to the right and a flat screen television in the center of the room that can tilt in either the couch or bed direction.
The bed was very comfortable. Feeling under the weather, a cozy bed was my main priority. One thing that’s a little strange is the bathroom door. It makes it difficult for one to walk into the shower because of the way it’s set up. Besides being a little cramped, I can’t think of anything else to complain about.
The rooms are very clean. Although, I didn’t partake in breakfast it looked tasty. This might be more of a family-​friendly hotel due to the large outdoor pool. Other than that, the staff were very friendly as we got to know them during our stay. Tons of dining and entertainment options in close proximity of the grounds. Would recommend!

Free hot breakfast is a steal before you leave. Especially when you have 3 growing young children.

Another consistent location of Hyatt Place in the suburbs of Atlanta. The front desk staff was very welcoming and nice, the hotel is in a convenient location to my company’s Atlanta office and the room was really comfortable too.

Room was dirty. Splatters of some kind of fluid on the sconces, on the bed, and on the walls and doors. Gross!

After a two-​night stay here, I don’t get most of the negative reviews. This is a good hotel as any to use as a home base for your ATL-​area travels.
1. Cleanliness: Although a smaller room in an older property, the room looked clean. However, the layout of the room was not ideal, with the TV facing a blank wall and the toilet in the way of the bathroom door.
2. Amenities: Wi-​fi was easy to connect to and fast enough for general Web browsing. There is a Continental breakfast with several food and drink options available including donuts, cereal, coffee, and fruit juices (among other items), though not as extensive as some other chain hotels. I didn’t try the gym or pool so can’t comment on those.
3. Location: We stayed at this hotel to attend an event downtown. This hotel is right on the highway and provided there are no issues with traffic (good luck with that!), downtown is 15 – 20 minutes away. Your mileage may vary with the inevitable ATL-​area congestion. Our room was on the highway side but I didn’t notice any highway noise.

Nice place to stay! Neat room and bathroom. Good service in cleaning the room. They ve got free wifi and it’s fast. Complimentary Breakfast is good too, but more or less the same each of the four mornings I was there. A no nonsense place with good kind shuttle service near the hotel. I could go to the Marta stop nearby in short time thanks to the shuttle driver who drove me out of their usual 30 minute schedule. Appreciate their attitude of making the customer happy! I sure was.

Stayed two nights for a business trip. it was my second time here.
Pros:
–staff was friendly, helpful and really seemed to enjoy their jobs (especially Robert Gentile III, Antoinne Knowles, Monique Neath, Jeffrey Sullivan).
–rooms are exactly as you see online-​spacious. I requested a king bed and got that but the only room available was a handicapped room which changes the room set up some. I asked to change rooms but all they had left were doubles so I just stayed in my handicapped room. It was fine. Wish the bed was firmer though. Seemed worn on the one side.
Hotel shuttle-​will take you within 5 miles of the hotel. I rode it to work and the near by mall and restaurants. They accept tips.
–complimentary breakfast is great. Hot sandwiches, fruit, yogurt, cereals, bagels. Eat downstairs or take to your room but there are no trays so plan ahead if you want carry to your room.
Cons:freeway noise on my side of the hotel. Last time I heard nothing must have been in another part o the hotel. This visit and last visit the shampoo and conditioner was not restocked after my first night. I had to go downstairs and ask for more for my second nights stay. But the gave me extra soaps that I did not need.

Mixed feelings about my 1^st stay at a Hyatt Place. I’m writing this on my 4 night stay here in Atlanta. Love the décor, spacious and very clean room, included breakfast, and convenient ²⁴⁄₇ Gallery menu. Hyatt gets high marks for what they get right, it’s the execution of their concepts where it gets low. Breakfast offerings are yummy but the staff can’t seem to handle even a small crowd and are unable to keep even dishes stocked much less food, coffee supplies, etc. The weather turned cold my first 2 nights here and I needed a warm up late dinner after long days sightseeing. Even though the menu says their soups are «hot and hearty» we got barely warm soup after they didn’t place our call-​in order so we had to call a second time after 40 minutes! Thinking it a one-​off event I tried ordering soup again and requested it be very hot, but was told it would come out only warm! Both soups were tasty, just barely warm… missing the whole freaking point of eating soup! The maid took our personally brought in wine glasses. There is never anyone around the front desk area, and when there is, they are swamped with guests and overwhelmed.

As a business traveler steer clear. It’s under staffed and clearly caters as such.
I needed a bottle opener. Nothing in room, won’t let you borrow and take up, you must come down. Person at front desk had to ask permission to consider me taking their bottle opener up. Crazy. They just lost my business and the 50+ people that will be coming down for meetings. The little things matter.
My perspective of someone who spends more time at a hotel than home. This Hyatt place is off the list. Rooms are average.

The second worst Hyatt Place I have ever stayed at. Slow staff, worn room, and highway noise so loud it is difficult to sleep. Not only did I not get the king room I reserved, but the room I was given was in disrepair. When I left my key in the room, the staff did not ask to see my ID before issuing me another key. I do not recommend this hotel. Stay at the Westin down the street.

Wow… what an interesting stay!
I had the privilege of escaping North Carolina before Snowmageddon hit there. Unfortunately my destination was Atlanta just in time for the Ice Capades. I was smart and booked a hotel within a half-​mile of my destination — the Hyatt Place Atlanta/​Perimeter Center.
Now for the room itself… the desk/​work area was decent, and the couch was very comfortable. The bed was also comfortable (king-​sized bed, down pillows). The only drawback to the room was that the actual bathroom was small — it was a little awkward to try and use the restroom or take a shower with the door closed.
Now I’ll wax poetic about the staff… they were phenomenal! During the ice storm, hotel employees stayed on-​site so that the hotel would operate as normal. None of the services or features were lost (well, except for the chili on the menu… but that’s a minor deal). A couple of times service was slow in receiving ordered food. But I wasn’t really in a hurry (since I couldn’t go anywhere), so not a big deal.
Would I stay here again? Yeah. Being this close gives me options to either drive to the office or walk. Very convenient.

Horrible hotel with terrible service. Their «room service» is actually not room service at all. They will not bring anything to your room. You can order food but have to go to the lobby to get it. Um… yea that’s not room service. Bad experience. Never going to stay here again.

LOVED MY STAY HERE!
I believe a family reunion was going on when we stayed here while house hunting in the metro Atlanta area. nonetheless, the women at the desk were extremely nice and helpful to us. They suggested where to eat and even gave us directions.
Our room for our 2 night stay was spacious and clean, although the bathroom is a bit small. I had step all the way in just to get inside of the step in shower. I love step in showers. much more clean than a bathtub combo.
We would definitely stay here again. our rate was only $ 63 for a weekend night! Their starbucks sucked however!
:)

I probably would have given this place ¾ stars — because, in all honesty, the staff was decent to me and my wife up to the last day, our room was great, housekeeping staff did their job well, the tv and wifi worked, air conditioning was nice and fairly quiet for a hotel unit, and the breakfast was on-​par with most decent level continental breakfasts — all-​in-​all, it was a pretty decent experience.
The issue was that they had charged me for two drinks that neither I nor my wife had purchased. I typically don’t pay for things by charging it to my room, just so I can keep tabs on what I’ve bought. Two charges had shown up for drinks, and I told them in plain English that I don’t charge anything to the room, and I even had to cart my wife back in from our car in the parking lot as we were ready to leave to confirm to them that she hadn’t charged anything to the room. They tried to contest it with me by saying that they would have required my last name and my room number to charge something to the room, but that raised some major red flags for me — if they needed that information and I never charged it, then some housekeeper looked at my stuff while cleaning my room and then decided to charge their happy hour to me.
After about 5 minutes of calm discussion, the front desk lady finally agreed to take off the drink charges, but acted like it was a huge deal for her to remove fraud from a customer’s bill. After that, she tried to dismiss me quickly as if I was some pain in her *** and her least favorite customer ever. Giving her my room keys back was almost an afterthought for her.
For that experience alone, even if it were the best hotel experience I’ve ever had, I’d say avoid this place. But since it wasn’t even the best hotel experience I’ve had, you can certainly find another far better hotel in the area. I think I saw at least 10 – 15 going back and forth to my conference over at the Ravinia buildings near the 285.

I hate to keep giving five stars for things especially to a hotel that isn’t rated a five star hotel. I just stayed there for six days and really cannot think of one thing that I really didn’t like. The room was pretty big. The bed was comfortable. It was quite so I got a good nights sleep. It had a small couch, desk and a really big TV. It was very clean and the staff could not have been nicer. They had a shuttle that they seemed pretty willing to use to take me to anywhere I wanted to go. I had a car so I didn’t use that service.
It included a big breakfast with hot sandwiches, danishes, cereal, oatmeal, coffee, milk, orange juice etc. The breakfast was very good.
I had them make me a hamburger one day for lunch. That was very good as well.
The only issue I had was a sink in the bathroom that drain stopper was stuck. I mentioned it on the way out to my meeting and it was fixed when I got back.
The only recommendation I would make is to find a hotel in Atlanta that is close to where you need to be in the morning. I was about ½ mile from a place called Microtek which is where I had to be at by 9:00 AM each day. I got there very easily. Some others in my class stayed 10 miles away and needed an hour to get there. The traffic at rush hour there is worse then trying to get around mid town Manhattan on a weekday morning.

This hotel is not the best Hyatt Place I’ve visited, but it is clean and I got a really good price. The rooms are a little smaller than most other Hyatt Places and the property is older and less modern than most. I missed having an end table next to the sofa to put things on while I worked. My room is right in front of the elevator, but it is still pretty quiet — except from the noise of a screaming child and her mother in the hall for about 15 minutes. I would definitely stay at this hotel again.