Knitch

Alas they are gone with a sign on the door that says they are closed… seamingly forever. I came during hours they were posted to be open, they did provide directions ont eh door to an alternate yarn stor. Sorry they are gone.

I would love to leave a good review! My fiancé had so many nice things to say about the shop and the team there when he bought my gift certificate, that I haven’t/wasn’t/will I ever? get to redeem!
I tried multiple times to go in person, but it was always closed, and then it CLOSED. so I tried to sign up for a class and was never able to contact anyone. I have tried the website, I’ve called, I’ve done everything I know to do!
Knitch owners: if you’re still reading this– please respond to me!

Went there today they are CLOSED. I am not sure if they are NO LONGER IN BUSINESS or what exactly but the store was completely empty with a note directing me to Needle Nook.

I placed an online order and recieved it in a timely manner. However, the total I was charged was worng (too much) and I want to return some of the items. I have been trying for over 3 weeks to contact Kim but no answer to emails and the phone number listed is out of service. I desperation, I sent the unwanted item back to the address on their web site for online order returns and just got a notice from the post office that it was undeliverable. Wish I had checked out the reviews before I placed an order.

So very sad that I can’t recommend Knitch anymore. I loved it, but something seems to have gone wrong. I placed an order at Labor Day but never received it. The phone number shown on the website was disconnected, and no one ever responded to my three emails. I disputed the charge with American Express about 5 weeks later, and the package finally arrived about 2 weeks after I filed the dispute. Coincidence? Hmmmm. The many negative comments on their Facebook page (which has since been taken down) suggest not.
I used to love Knitch, but I wouldn’t consider ordering from them again under any circumstances. Very sad.

My sister placed an order two weeks ago and she has not received it. She sent an e mail and no one has responded. There is no phone number on the website so it makes it difficult to resolve the problem.

Love the vast selection and fantastic classes! Going to Knitch is a wonderful selfish treat! The yarn is art and friendly experts abound! Warn environment and neighborhood treasure!

So I have actually not been in the store but I definitely have experienced their less than helpful customer service. I placed an online order in December (¹²⁄₃₀). I received an email on ¹⁄₃ stating that they did not have all items in stock and it would be about three weeks before they had all items so they asked if I wanted to wait for all items to arrive before shipping. I responded on ¼ that waiting to ship at one time was fine. I have since sent three e-​mails requesting order updates with no response. It was not until I posted a comment on their Facebook page did I receive an email. In this email they said they had never heard from me in response to their first email. Glad I kept my original. Even if I had not responded, don’t you think they would have filled the order when they had all items… No, this is what the email said today: «We could not move forward with your order without instructions from you. » What? Why would you not have filled the order??? The whole thing makes no sense to me, ESPECIALLY because I did respond to the original email right away!
On another note, their classes are twice as expensive as The Whole Nine Yarns. I know that TWNY is in Woodstock, but the store & their customer service is worth the drive! There are always people, both employees and and people working in the store, who will always help. So classes are not pushed on people (I have read that in several reviews of Knitch). I have taken classes at TWNY and they are top notch!
Very sad that Knitch did not turn out to be a regular store for me and actually they should be more upset because I easily spend $ 500 on yarn, books, classes, etc. every month. Just ask my fiancé.

Okay, so Knitch has moved for the second time in four years. The new space has even worse parking than the first two, and they no longer carry my beloved Arucania Ranco. They do, however, now carry Quince Chickadee, a well-​priced sport weight that I’m looking forward to working with. Good on you, Knitch, for always having at least one thing I can afford!

Love the new concept. You can find yarn here that you won’t find anywhere else in the region. The place isn’t open as much, and they are concentrating on their classes and Internet more, but I just see where it fits into my schedule and go anyway.
Unilocal maps it to the wrong location — somewhere by the Atlanta airport. — but Knitch is actually still in VaHi, just a few blocks from its old locale.

Nice selection, friendly staff. A little pricey, but hey, it’s comparable to prices in NYC yarn shops. Beautiful store overall.

«Knitch is sooooo expensive!» Yeah, yeah, I’ve heard it before and I completely disagree. At Knitch, the old adage «You get what you pay for» is alive and well. And what you get is a great assortment of luxury yarns. Yes, you’re going to pay more than $ 2.99 for 1,000 yards of yarn. But you’re also going to get quality wool, cotton, bamboo, linen or a variety of other lovely fibers, not cheap acrylic that makes your fingers bleed while you knit.
Also, I learned to knit at Knitch nearly two years ago and I cannot say enough wonderful things about their instructors and their sales staff. They are all passionate about the craft of knitting and have always taken the time to answer my questions and offer suggestions on yarn, techniques and patterns.

Knitch is great for all finds of yarn and textures. If you have to go up the winding stair case for more yarn beware its dangerous. I was shopping for crochet hooks but only found literally a hand full of them. This place is geared towards Knitters not crocheters if your looking for tools. The employees are very friendly and helpful even if you get stumped on a knitting project or pattern. They also serve some fresh brew coffee if you sticking around all day to knit in the store and they won’t kick you out, «so far». I want crochet supplies «PLEASE», and I don’t want to drive to a chain store.
Nell is Awesome

You really need a high pitched, annoying sorority girl voice to properly capture the «ccccccccccccccccccccccccccccccccccccute» associated with this store.
It’s painful.
Cuuuuuuuuuuuuuuuuuuute nook and cranny location.
Cuuuuuuuuuuuuuuuuuuute assortments and displays.
Cuuuuuuuuuuuuuuuuuuute knitter chicks with their cute little knitted stuffs on while looking for more cute yarn to buy.
It makes me sick.
I stopped in to price some yarn for my mom and it turns out they’re not kidding about carrying luxury yarns. I can’t afford the socks I designed.
But yeah, super duper cuuuuuuuuuuuuuuuuuuuuuuute.

Yeah, I knit. But I’ve been remiss in my duty to check out all the intown yarn pushers, so I had to remedy that today. Since I need to walk more, i parked at the library on Ponce and walked around the corner to Knitch, on St. Charles and N. Highland. It’s an adorable, quaint shop. The staff was very hands-​off, there was no pressure whatsoever. I was impressed by the organization of the yarns and patterns. However, I like the super-​duper bulky yarns, and there wasn’t a huge selection of that, which may call for me to purchase online. I’m pretty familiar with the pricing for nicer and higher end yarn (not the stuff from Joann’s and Michael’s), so I didn’t find Knitch to be overly pricey. I felt perfectly comfortable sitting and perusing pattern books at the big table in the center of the room, with a pitcher of ice water and cups, but I can’t really see myself coming and knitting without buying something.

The only downside of Knitch is the parking. There’s never any, especially if you’re trying to go to one of the evening knit nights. I don’t necessarily mind having to walk a few blocks. But when it gets dark, I always get paranoid about walking by myself even if the neighborhood isn’t too shady.

Knitch is a warm, cozy place that as soon as I entered, I felt good. I love the way the store is laid out, the general «feel’ of the place. Located in Virginia Highlands, you cannot go wrong… right? It is easy to take a project, and stay for quite a while, knitting, chatting, learning and laughing. ALSO: if you LOVE COFFEE like I do… they serve and sell some of the most delicious coffee I have ever tasted. My only hesitation is the yarn is somewhat pricey, but like the others have mentioned, there is no pressure to buy. It is definitely worth checking out!!! See for yourself. Hope I see you there, Sassi ;P

What a gem of a yarn store! They have all types of yarn in wonderful colors both downstairs and upstairs. All of the staff is very friendly and extremely helpful without pressuring you to buy. If you have a problem in the middle of a pattern all you have to do is drop by and they will help you figure it out all with smiles. Free gourmet coffee and amazing teachers coming through.
Thursday night knitting group is quite fun. I love this place!

I come here about every other Sunday to knit with my boyfriend’s mom. The staff here is EXCELLENT. They are soo very helpful, and never seem to get annoyed with customers, no matter how many silly questions we may ask. Their yarn is expensive, but it is WONDERFUL. They have an amazing selection of yarn, from beaded to hand felting (if you don’t know what that is, come by on a Saturday or Sunday and you’ll get to meet the regular hand felter, he’s nice and loves to talk about how and what he does). This small shop has two stories, the top floor hosting classes and tutorials. I buy my cheap yarn at Micheals or
, but for really nice pieces, I would choose Knitch any time. The staff stands firm behind their products, and they sincerely care about customer satisfaction. Come on the right day and you get to meet the owner’s small dogs.

When I received a nice Christmas online giftcard, I knew that I was going to spend it on something knitting related. Should I spend it on patterns, yarns, or needles, or all of them? After much deliberation, I decided on all of them, but where was the next question. Thanks to Ravelry, I bookmarked Knitch’s advertisement and perused the online store. The online store is nicely laid out and well designed. It’s extremely intuitive to go through. I especially like how they describe the yarn with pictures of skeins that change based on colorway. Very cool.
Today, I received my order and am even more pleased with the service and experience. My package arrived neatly arranged with each skein wrapped in a piece of beautiful teal tissue. The entire package was sealed with an equally pretty piece of teal yarn. Now, I want some of that soft, delicate teal yarn. It’s like a Tiffany’s blue box filled with yarn!
Overall, I’ve had a great online yarn store experience with Knitch. I will definitely be using them again in the future for my yarn needs and if I’m in Atlanta, I’ll have a local yarn store away from home.
Update: I have to downgrade this place one star because of some issues. I got most of my order and waited patiently for the backordered stuff which they said would take a month. The month has past and still no yarn and needles. When I did get a call about, they said it had something to do with the credit card (which is an online gift card where it takes all of the amount out at once). I still haven’t received the rest of my package and still haven’t heard back from them since last week.