Lush

Great products!!! The staff is soooo knowledgeable and easy to work with. Such a fun place to visit!

Lush products are wonderful. I strongly recommend them. I do not recommend shopping at this location.
This is crammed into a tiny, crowded corner next to the entrance to Macy’s. It spills into the walkway. There is barely any room to move around the products, and even less so when you are crowded in by other patrons. If that didn’t get you claustrophobic enough, the sales people are clearly working on commission. They follow you around begging to help you in high-​pitched, fake friendly voices, trying to push products you don’t care about on you. I’m sure it’s what they’ve been told to do but it’s obnoxious and alienating.
Likely due to it’s small size, they are often out of things – so don’t go here expecting them to have your favorite item in stock. Call first and ask.
If you have a Lush gift card, don’t bother. They won’t take them because they belong to Macy’s.
I recommend buying lots of Lush products, but not at this location.

A bit about Lush from their website:
They believe
«.in making effective products from fresh organic* fruit and vegetables, the finest essential oils and safe synthetics.
We believe in buying ingredients only from companies that do not conduct or commission tests on animals and in testing our products on humans.
We invent our own products and fragrances. We make them fresh* by hand using little or no preservative or packaging, using only vegetarian ingredients and tell you when they were made.»
My friend is a big fan of Lush so when she came to visit, she «demanded» that we stop by here. I am sure I had passed by it while shopping in the mall since I typically enter thru Macy’s but I never paid it any mind. They have bath and body items, makeup, hair, and perfume items. I was most interested in the bath products. They have quite the variety of scents, very interesting to look thru them all. You can also try out products with the help of staff. The staff are very knowledgeable and helpful. I bought three different items to try out:
Bath bomb — «exploding with essential oils, flower petals and tons of fizzy fun.»
Bath melt — «Our solid bath oils deliver an enchanted bathing experience for those times when you truly want to transform your body and mind. Decadent natural butters and loads of gorgeous essential oils melt into the water and then into your skin, creating a supremely softening and scented sanctuary.»
I got two versions of the bath melt. One was small like a piece of soap. This one is very susceptible to melting. Even though I stored it in my bathroom under the sink, I check on it to find that it was melting away. Ah! So just the warm temperature can do it. The other version was more of a cupcake-​shaped block. You can tear this in half to spread the wealth. Note: you can also combine the various products in your bath. I actually have yet to use the products cause I don’t take baths often. But I just got suckered in looking around with my friend. I guess I gotta make myself relax in the tub sometime soon.

It is an excellent place for cosmetics. I come here very often only two or three times I went only window shopping.
Shelves are full of amazing products. You may buy cosmetics not only for yourself but also for your friends or relatives and the helpful staff help you to choose the items.
Their products are organic, handmade. Once I have bought a soap there I used it almost 6 months, I was really surprised. The prices correspond to their quality.

This location is located inside of Macy’s. Its almost like a popup location but has the same goodies. Im trying something new the Black Stockings body shimmer after testing it in store.

Loooooove Lush!!! This store is a little small, but they all are. It’s also located inside of the Macy’s at Lenox. The people there are so incredibly friendly and you can pretty much try or sample whatever you want. Their products are organic, handmade, and vegetarian (whatever that means). They also fight against animal testing (yay) and support the LGBT community (super yay!) I have incredibly super sensitive skin and even have a skin condition and it helps tame it without irritating it like some other more fragrant soaps. They price the soap by the size you get, kind of like fruits. The more you get the pricer it will be obviously. However if you leave there having spent about $ 70 in soap (guilty) don’t worry because it will probably last you about 6 – 8 months! It is pricey, about $ 7 – 10 for a ¼ pound of soap but you pay for what you get. Totally worth the money, check out this awesome people that work here and they’ll hook you up!

If this was just about the Lush products, it’d be a solid 4 stars. But I find the staff at this location condescending and somewhat unpleasant to deal with. I don’t know if it’s a Buckhead thing, if it’s a function of this being a «Lush in Macy’s» location or what, but when I need something from Lush, I generally go well out of my way to go to the Perimeter store.
Every once in a while I end up at this location because I really need something and this easy to get to from my commute. And then I regret going to this location.

Oh wow… I had no idea taking a bath can be this complicated.
Anyway, it was the wife’s birthday and I had to get something to compliment the other present. As we all know, you must buy more than one present for the wives birthday. It is a best practice to spread your risk when it comes to birthday presents. Dudes know this… you gotta hedge your bets.
So, I stopped by to get a ‘cute’ gift, since the ‘real’ gift was already taken care of.
I was lost and everybody was busy. Eventually, one of them noticed I was lost and came over to help. After a general educational session of the bombs, soaps and massage bars. I picked out my selection and it rang up to $$$.
I can’t put those things back on the shelves again so I ponied up the cash and got it all. I now have an arsenal of bath products. She was delighted to have them and I scored big time.
However, be cautioned that if you bring bath products, you are also automatically signed up to clean the tub, pull the bath and after all that, serve as the volunteer masseur.
And then clean the tub later… Thanks Lush… you should have put a warning label on this thing.

I’m in love with Lush, its products, ideology and the two ladies who helped me last night. I stopped by just to purchase their fabulous lip balm but obviously got sidetracked by all the glorious products. I chatted with one gal (whose name fails me but she was super cool– had blonde hair with pink streaks.) We chatted about my hair, how it was feeling sups dry and frizzy and she recommended Retrend which is a conditioner. As a fellow blonde she understood how bleaching ones hair strips it and she shared her success story with this product. She gave tips on how to apply it and gave me samples on another deep conditioner and a shampoo.
I love that this store cares so much about offering cruelty free products and it’s evident that the employees I interacted with last night share that passion. We had an stimulating discussion about the evils of animal testing and it re-​affirmed my desire to continue supporting cruelty free stores. Sure, the products aren’t cheap but, when I believe in the cause and receive stellar customer service, I’m happy to spend more.
Thanks so much to Lush and the fabulous ladies I worked with last night!

Lush is an awesome company. I love their products, values, and anti-​animal testing campaigns. Everything that is vegan is clearly marked, and that is also appreciated. This Lush is tiny and a bit of a tight squeeze, but it looked like they had almost everything.
The staff is friendly, but be warned fellow introverts! They are talkative and may swarm you with enthusiastic chatter! ;-)

Got a polish change with John. He did A great job and was quick and didn’t have to wait to be seated. The store was very clean and didn’t smell at all like chemicals. Several women next to be we’re laughing and having a good time and sipping wine. I like this! It makes for a pleasant environment. Next time I’ll get a pedi if I have more time.

Lush takes pride in their ‘fresh, handmade products,’ and many of them are superb. However, some of their products contain parabens and other no-no’s, which is annoying and misleading when they make a fuss over how ‘good for you’ their products are. Staff is overall more pleasant here than at the Perimeter location, though, as Cata E. mentioned, they’re ‘hit or miss.’

This homemade cosmetic counter is kick ass! It smells so good and your face is loving every bit of this product you put on it. The gorgeous moisturizer (expensive) WORTH IT. The price is a little expensive but if you take care of your skin you know how pricey these skin creams and moisturizers and cleansers can cost!

Great quality products. I have slowly started buying more of their products. This location is inside the Macy’s. The staff is hit or miss. Sometimes they may just be tired and don’t want to offer samples even if you buy $ 70 of stuff. Bottom line I come here for the product quality.

I love Lush products. I’m definitely a fan of fruity, girly, fun body products. After working at Bath & Body Works for years, the idea of unscented anything is downright offensive to me. Almost all of my bath and body products are Lush at this point. The current staff knows me and my preferences and they’re always happy to lay on the free samples. When I’ve had a bad day, I know I can cruise through here, pick up some bath bombs or bubble bars, and feel better. My whole skincare routine is their products. I’m particularly fond of the Full of Grace serum as my night cream and the Breath of Fresh Air toner.
If I have one complaint, it’s that their cosmetics aren’t quite as good. The eyeliner NEVER stays on. I’ve tried pretty much everything to get it to stay and nothing works. The lipsticks are solid and will stay on, especially the more pigmented ones. Maybe it’s because they use more natural ingredients so they just don’t have the staying power of the other stuff. I adore the peacock blue eyeliner, but I don’t want my whole eyelid to be that color after only a few hours of wear. If they could fix that problem, I’d be sold.

Got together with a few of the girls today for an outing at LUSH. The wonderful Nicole took such great care of us! My 2 friends each got facials and all three of us got a foot mask applied, which was followed by a soak in warm water and then two other products (I wish I remember what they were!)
I get pedicures every 3 weeks, so I like to think my feet are pretty well taken care of, but whatever that foot mask was totally amazed me. My feet felt better than after any pedicure I’ve ever had. Unfortunately in my effort to be a great girlfriend I forgot to buy the amazing products for my feet while searching for a facial moisturizer for my guy. Next time I’m going to be selfish and get the feet stuff for me.
The area they have inside Macy’s is regrettably small and fills up with people very quickly. Still, the staff seemed to keep up with the demand and have a real love for their products.
The only LUSH products I’d used previously were the bath bombs, but it’s been about 6 years. I took advantage of being there and listened to the inner-​stressed-​Lyndsay and bought 4 of them. Can’t wait to use them!
I don’t know how often they do demonstrations like the one we were treated to today, but they’re not set up as a spa, so don’t expect that.

Dear LUSH,
I love you so and this stand-​alone location inside Macy’s at Lenox Square normally cures what is ailing my lush-​ed withdrawals from time to time.
Be it the Breath of Fresh Air Toner or the Sugar Scrub bar I am hooked on most things LUSH.
I’ve tried a variety of you body scrubs and some of your soaps, my favorites are the Honey I washed the Kids and the Sandstone.
Your staff is super friendly and not stingy with giving samples of your products.
I have gotten my daughter hooked on your products, so now we never leave the counter not having spent aplenty.
You are an expensive vice to have, but when all else fails the array of colors and smells will always pull your customers in.
Thank goodness your staff also has the hang of wrapping your products in your various scarves and wraps, as I can never get it right.
Thanks for being you.
Warmest regards,
DeeDee

Great customer service at this location. I’ve always been warmly greeted and offered some kind of service using the products. Love this place!

Ok so I hope this a review of the LUSH at Lenox Mall… they have 2 locations in Lenox if you can believe it, one INSIDE Macy’s and one on the other side of the mall close to the Ed Hardy’s Store. I even asked one of the staff at the location near the Ed Hardy’s why they has 2 locations in the mall, and she told me that the clientele on the other side of the mall, won’t come down to this side of the mall to buy the LUSH products (Um I really hope we are not THAT lazy!)
I love Lush, and this is a pretty long review of their products.
First off I love taking a bath… it’s soothing and relaxing.
Bath Bombs
My favorite bath bomb (yes that’s right a bath bomb!) from Lush is the honey bee, followed by Fairy Jasmine and Fizzbanger. Honey lumps is good as well, I don’t like fizz in the flower and softy, because they contain flower parts that end up floating in your bath tub, and leaving a bit of soapy scum-​mess to clean afterward. SOLUTION to this, is to use a knee high stocking and put the fizz in the flower or softy (The English garden one was the worse with the flower bits, but they discontinued it) bath bomb in the knee high stocking before putting it into your bath, that is the way I kept from getting all the flowery bits into the tub.
Bubble Bars
I love their french kiss and Karma bubble bars! They even have a men’s one called «the wuss» that smells, well, pretty manly.
Shower Jellies
The Whoosh is my favorite, but BE WARNED it’s weird to shower with this jelly consistency that breaks off into little jelly bits.
Massage bars
I love the glitterbug and the shimmy shimmy. I use these before going out dancing, and I always get complimented on my glitter shine! These massage bars will get warmer as you massage.
Shaving creams
They used to have a «shave the planet» shaving cream that is now discontinued. I’ve tried their Ambrosia, and it’s just not the same…
The soaps
I have tried almost all of their bar soaps. The cool thing is you can ask them to cut you a bar soap worth 5 euro, or whatever you want to spend, and they will do their best.
Some of my fav’s
~The godmother
~The rock star
~Honey I washed the kids (best seller)
~Karma
~Sandstone (real sand to help exfoliate)
~Sea vegetable (great for exfoliating has natural salt)
~Bohemian (Nice lemon scent to wake you up in the am)
Some of my not so fav’s
~Mud flaps, I think I became dirtier when I use it
~No. 1 Seed Soap — weird and seedy
~Figs and leaves, I had to clean the shower because there were leave remnants in it (yuck!)
great for X-​mas gifts
They have gift boxes that combine a few great items, starting at $ 19.99. In jan these gift boxes go on sale and you can use the items for a full year (BONUS)!
Staff/​Location
~The staff has always been friendly at the location near the Ed Hardy’s store. Really friendly willing to give me a product demo, involving everyone in the store when they give a demo, they even told me about signing up online and getting invited to «LUSH parties» where you can score free LUSH products! HUGE BONUS
Macy’s Location Staff
~Never had an issue, but not s friendly as the staff near the Ed Hardy’s. I’ve never seen them demo anything in the Macy’s LUSH either.

I have no idea if I am reviewing the standalone Lush or the Macy’s lush. It wouldn’t really matter because I have bought things from both.
Last year my friend gave me a Cinders bathbomb for Christmas and I was hooked. I saw the prices though and figured I better hold off just a bit. I did make it to July. I took a bunch of friends who have not seen the light here and only one was interested. That was lame. but that one friend outspent me because she loved everything!
I love love love the I Love Juicy shampoo. I don’t like to wash my hair too much because it would go wild, but the only thing that sucks about having it is my hair being dyed partially blue right now. This shampoo would totally start stripping it out so fast. :(Oddly too it makes my hair oily really fast despite the fact it’s for oily hair. Go figure. I don’t use it every time for that reason.
I think one of the salespeople tried to show me the shampoo called BIG and I was like whoa check out the already big hair, it does not need that! But upon her next suggestion of I Love Juicy, everything was settled.
I love combining bathbombs and bubble bars. I actually cut one of the blackberry bath bombs in half to use twice because it’s pretty big. That combined with a marshmallow scented bubble bar was excellent. I don’t see that bubble bar on the website right now, I know it had a rather long name so it was nicknamed MMM. Oh well. Then around Christmas, I got the Bearded Lady bubble bar, with a banana-​citrusy scent and paired that with another product I can’t find. Whaaaaaaatever.
I was going to end this by saying if you like to buy a ton of stuff, their UK site can be of good value for you… but looks like it was breached by hackers so nevermind. Just go to the store.
#Yelp365 — ³⁴⁄₃₆₅