Macy’s

NO HOLIDAY SHINE FOR THIS STORE!
This is one of the saddest Macy’s I have ever visited. The lady’s departments are a total miss as the selection and quality of merchandise is abysmal at best. I don’t recommend shopping here at all. The one thing that I did appreciate is seeing the dresses placed together in a centralized area so that you aren’t running from collection to collection to explore options.
The men’s department is a lot better because they not only had a great sale but they still had quality sweaters and shirts for men. There are great color options as well.
I can honestly say that I say no neglected customers today and the employees were doing their best to make sure that all were being assisted.
The carpeted floors were in bad shaped and needed serious attention, (vacuuming, shampooing or replacing). Dirty stores are just not conducive to shopping!
Nothing about this store really said Macy’s today and at this time of year, that is a shame.

I have been a Macy’s shopper for a long time I shop at Macy’s so often I am a premier shopper. Typically, when you walk in to a Macy’s you see professional employees who greet you and offer help… not here. You can stand for 5 mins at a register stare at the Macy’s associate while they stare back and unless you ask if you can be checked out you will just wait (true story). It’s bad enough that this location probably has the worst selection of items of all the locations in Atlanta, but I live very close and after my third time of being ignored at every register or counter I walked up to I stopped going. Instead, I travel to the Perimeter Mall location, or Lenox which are not very far away. This location does not hold up to the standards of Macy’s and while I appreciate having one close to where I live I would like to be able to shop there as well.

Their underwear department for mens is a live tornado. I can’t count the number of times I had to drive to other Macy’s just to get a pack of underwear. It’s always out of stock of hard to find. Don’t waste your time coming to this store, your better off saving your gas and going to another one. This isn’t new either, they been this way for years.

BEWARE: they will charge you exorbitant credit protection charges without you knowing when you sign up for a credit card or special events on your Macy’s credit card. Those charges are equivalent to 144% interest over a year. I would say read your contract carefully, but they use other schemes to prevent you from reading over your contract and tie-​ins from previous contracts. SHAME ON YOU MACY’S!
If you want the service it’s great, but if not its a scheme.

There are definitely better ones out there, but this one is okay. It doesn’t have the widest selection, but you will likely be able to find something pretty nice at a pretty solid price.

This is not my favorite Macy’s. When I shop I usually do it at Macy’s but this isn’t even close to being my favorite location. Limited selection & the location just looks and feels really old. Just take a look at the door entering the place. It looks like at least Million hands have touched that door the paint and metals are peeling off of it, if I could figure out a way to open it with my foot I would. But really the Northlake mall could use a complete overhaul.

Gotta be honest, I just cut through this Macy’s. In general, I rarely shop at Macy’s unless it’s a gift for my mom, gf or sister, but since that wasn’t happening I was happy to not get ambushed by the Jewelry clerks on my way to the mall.
I’ve seen better Macy’s, inside and out, but more importantly, i’ve seen worse… this place holds its own in Northlake

I normally like Macy’s stores but this location needs a major overhaul. The place looks a little shabby, but mostly my low rating is because of repeated examples of poor customer service.
I have experienced everything from lazy/​slow service to a representative who was very angry and snapped at me when I asked if they could check another store for a different size.
I have been into this store three times and will never go again. I will go out of my way to visit the Perimeter Mall location instead.

When I think of Macy’s, I think of the classy winter sweaters and coats that my aunt gave me for Christmas through the years, but this location is sorely in need of some TLC. The section with the cocktail dresses says something like look sharp or look your best, but the carpet is stained and probably hasn’t been vacuumed in a few days. The first floor has Women’s and Juniors and the Misses department is upstairs with the men’s clothing. The upstairs was a little nicer than downstairs, but they may be because they lead in with juniors and those teenagers are animals and leave the racks looking like your local discount store .
I definitely wouldn’t want to try on anything nice in these dressing rooms. They are literally falling apart. Half the doors won’t even shut, locks are broken, and the 3 panelled mirrors swing back and forth on the walls making it hard to check out what you might buy.
But I did have a 25% off anything coupon, so I managed to find some jeans for cheap. Hooray for that.
There is no home store at this location. Try the Macy’s at North Dekalb Mall.