Midas

Tim is employee #1. Even when I called this store to ask some questions about getting my wheel changed he was very respectful and helpful. When I got there he was equally genial and personally saw to fixing my wheel so that I could leave quickly. I’m coming back here next time I have car trouble, and I hope the other employees are equally as good.

I’ve been here a few times with mixed experiences. I’m pretty sure they stole a light bulb out of my car once. On the other hand, I got some repair work done for which they had to order a part, and it took less than an hour for the part to arrive and be installed.
I would say this place will get the job done but only come here if you don’t already have a mechanic you trust.

I go to a Midas in Pennsylvania and get excellent service. I came to the Midas today to get a tire replaced (that had roadside hazard protection) and I waited an hour after I was told «it would be a few minutes» to put on a new tire. It was incredibly frustrating. I just needed accurate information for how long it would take to plan my day accordingly, but instead I was ignored and had to keep inquiring if my car was coming up.
Follow-​up ⁷⁄₂₁: Midas National and Regional contacted me to apologize for the poor customer service. They offered some coupons (have not received them yet). I appreciate these gestures — they make me feel much better about using Midas in the future.
⁸⁄₃₀: I did get these coupons a few weeks ago, so the office followed up on all it promised!

I took my car here to get my tire fixed and an oil change. Everything was done in a reasonable amount of time, but they ended up working on the wrong tire which happened to have a nail in it! Upon seeing that my other tire was going flat again, I went over and they fixed it without charging me.
They suggested other repairs to my car (which I declined due to them being overpriced), but they were honest about which were necessary and didn’t push anything on me. Overall the people that work here are very nice and it’s a good spot to bring your car in for oil changes and minor repairs.

I know Midas is a general type shop so they dont specialize in specific vehicles. That said, Its a bit ridiculous that they ended up keeping my car for 3 weeks.
After paying them over 600.00 for the initial fix, they did not bother to check the actual source of the problem (electrical issue) so I ended up having to take my car to the dealer (took them less than 24 hours to get the problem resolved there).
Once I finally got my car back, it was not only still malfunctioning but it was also dirty with car grease and handprints. No one apparently considered to wear gloves (or wash their hands) or put a tar mat into the floor boards. What a mess.
Take your car else-​where.

Do not be here i spent 3 hours to change engine oil on weekday 12pm and he said it will be done in 45 min i hate this place they dont work they just chatting around

This Midas location caused thousands of dollars of damage to my vehicle performing a negligent repair and refuses to compensate me even though I have clear proof that their service not only did not repair my car’s issue but caused extensive damage to the engine.

Service not performed. Staff estimated service time as 1 hour. After 3 hours did not even start. Blamed me for not having an appointment.

Do not use this repair shop! I brought my car here for a replacement battery. The battery was so dead it could not be jumped. This shop being the closest place that it could be towed to. I dropped the car off and they said they would call me with an update. The update was a $ 279 battery! Me, not knowing any better agreed. Shortly after getting off the phone I vented to a coworker and he said, don’t have them do it. We quickly researched what the battery should cost and it was around $ 110. So $ 169 for labor? Plus tax? I called them back and they brought the price down to $ 200. Shady!

I brought my 2 cars the same day for oil change and took 4 hours. Yes, 4 hours!
The service is poor and takes forever. Don’t go there ! I left my car and went to the grocery store, I came back one hour later and left the other car to have the oil changed, I went to lunch across the street and waited for 1 more hour at least .
Wasn’t crowded they just work poorly.

I have been coming here a long time. I live out in Powder Springs but because of the great pricing and outstanding service I do the drive here. They know what they are doing and take pride in their work. Think you can get something done elsewhere for a better price? I doubt that and I doubt they will do as good of a job.
When you need work done, no matter the job, come here and get it done. No need to worry about the quality of work because this place is all about quality. Since they are all about quality, there may be times you have to wait a little longer than the fast places. Better to have it done right the first time.

We had them replace the hub and air conditioning on a truck we barely drive two years ago. $ 1000 worth of work. 16K-​miles later, both have failed and of course it’s not their problem. I expect work things like this to hold up much longer than that. Used to use them routinely but not going back.

I’ve been robbed!!!
Staff is friendly. Of course. You’re giving them your money…
I had an alternator replaced 4 months ago at this location. It went bad the other week, but luckily all the parts were under warranty. So i get it towed back to Midas ($ 120) and somehow it still costs me $ 400 to get fixed. and THEN when driving off the lot (after already swiping my credit card) the same symptoms as before begin to happen. Gauges going crazy, battery light on, hard to turn the wheel. Obviously there is something else wrong and it’s not the alternator, but they keep diagnosing it as a faulty alternator. This is my third one. These guys will say whatever, to get you to empty your pocket. Including mis-​diagnosing the same problem multiple times. Those belts had nothing to do with my alternator going bad. Now my car is sitting with the hood up and they’re asking me to keep it overnight. Sure. At this point I don’t really have a other option.
Day 5: 8÷26÷13
After 3 business days with no phone call or communication at all from Midas, I decide to take the day off from work and figure out what’s the hold up. When I arrive at the shop my car is no where to be seen. I then notice it in the fenced in back lot, obviously out of sight and out of mind.
I approach the manager and he immediately starts telling me they don’t know what’s wrong. Then why haven’t you called and told me that? I’ve been 5 days without a car.
I decide to take a look under the hood myself. Keep in mind I don’t know jack shit about automobiles.
Firsssst thing I see, is a fuse that looks black/​burnt. I call out John the guy who was working on my vehicle, and he acted dumbfounded. «Err how did I miss that». Low and behold its my alternator fuse. Blah blah blah these guys are IDIOTS. High school drop outs that somehow got a job as a shitty mechanic.
I went and purchased a new fuse, put it in and drove my car home.
DO NOT i repeat DO NOT have your vehicle serviced here. Unprofessional, money hungry grease monkeys that don’t give a crap about you, or your car.

If you are in the area and need your car serviced to not take it here. There are plenty of other auto repair places nearby. If you must choose Midas I suggest go to another one. This one is awful. If any damage happens to your car while it is being serviced to not expect to have it repaired in any type timely manor. It may take several months and still not be back to normal. Trust me I know from first hand experience.

My husband’s truck started spewing out smoke on his way to work last Saturday. He through it was just a coolant leak so he stopped to let the engine cool a bit and tried to get to work, which was 3 miles away. More smoke spewed so he pulled into a Marathon gas station and walked to this Midas to ask if they could help, even though they were a couple hours from closing and he had to get to work.
They suggested pouring a gallon of water in the coolant reservoir and driving it to their shop instead of paying the expense of having it towed.
By the time he was able to get that done, I met him at this Midas and helped him find the source of the leak. We found that a hose had come unfastened so a mechanic jumped in and pulled the defected fastener out. Since they were close to closing, I offered to drive to the auto parts store to pick it up. They were happy to refasten the hose if I could get the part.
When I got back, they had already fixed the hose without the part! It turns out that the part was just something fancy to fasten the hose from the inside (a quick-​connect fastener). The mechanic just used one of those traditional metal fasteners on the outside y voilà!
When I arrived, he was humming to himself just trying to reset the Check Engine light and as he was doing so, he felt the engine cylinders misfiring so he suggested that we get that looked at the next time we have a chance in order to keep the Check Engine light from coming on intermittently.
I appreciate the great service that these guys provided us just before closing… and the charge was only $ 30! Much cheaper than replacing a head gasket! ;-)
Great service!!! The only reason I left out 1 star is because they couldn’t find a way to get the part themselves. That would have been way over the top!

Love theses guys! So helpful and honest.

Staff is pleasant and helpful. They describe what your car needs according to the factory recommendations after performing a multi-​point check of the vehicle.
They just changed over computer system so was very dysfunctional today. I also spent 4 hours there waiting for an air filter, oil filter and change, as transmission fluid replacement. This seemed extremely long and I arrived very early at 845 am.
The interior of the establishment has a nice big screen TV, however the toilet was broken, the coffee creamer was spoiled, and ants were in the sugar. The place was very dirty.

Who hasn’t gotten a coupon for this place? That is the main reason I was at this location early one morning.
The staff is really friendly, especially the manger. They have a little TV, free wi-​fi, and magazines galore.
The oil change and tire rotation on my Honda Civic took less than an hour, including waiting for the service tech to show up a little late.

A few months ago I needed new front brakes, so I went to Midas. Typically I go to the dealership for service, however, Midas brakes come with a lifetime warranty. Basically, after paying full price for brakes once, if you ever need brakes replaced again, the replacement fee is $ 50 for labor. That’s a pretty good deal. The one time cost for new front brakes with resurfacing is just under $ 200.
At Midas, I appreciated the complete inspection of my car as well as the hands on examination. John, the general manager, walked me around my car and explained the services and process. When I left Midas I knew what brake pads looked like, especially new brake vs. worn brake pads. For me seeing is believing and I truly believed I needed new front and back brakes once we thoroughly evaluated the wear and tear of my car.
Overall I recommend Midas because they provide an examination and details. The prices were decent and as a woman, I didn’t feel like I was being taken advantage of. For details call the Northside Drive Midas at (404) 876‑5879. Also, keep in mind most Midas stores are franchises and your customer service experience might not be the same at another location.