Northwest Chiropractic

I am 23 with a body of a 50 year old woman. My back is just not what it was, and it’s definitely not the back of a person my age. After years of abuse to my back from dancing, cross-​training and weight lifting, the shift into a 9 – 5 office job made it necessary to get my back checked.
My sister got me a LivingSocial coupon for my birthday. It included a one hour back massage and a chiropractic consultation. If it weren’t for that LivingSocial, I don’t think I would have ever found Dr. Kart at the Northwest Chiropractic, as it is a bit out of the way for me in terms of distance from work and home.
Parking was a little confusing, as the lot is slightly lifted from the road, so be sure to enter from the storefront, not the side, as most spots are blocking the entrance from the side.
Sonya greeted me from the receptionist’s counter as I spoke to her on the phone and she had been waiting for my arrival. After filling out the online form, the office had called my contact number to set up a firm appointment and inform me of the paperwork to complete before arriving at the office. She gave me a few more forms to sign, mostly release forms, then sat me down in Dr. Kart’s office to give me the rundown. It was extremely scripted, sounded like a memorized dialogue, but I let her take me around the office on a brief tour (what…) and explain to me the different rooms and areas.
Finally, I returned back to Dr. Kart’s office to watch a 5 minute orientation video to a brief introduction to the benefits of chiropractic work. Dr. Kart then shortly appeared and greeted me warmly, then sat down to ask me a few background questions after previewing my paperwork. She then took me into an examination room where she did a few simple tests, such as seeing where my center of balance is and the straightness of my shoulders. Afterward, she took a quick X-​ray, which we went over the following visit the next day. It appeared I needed a three month treatment, but being younger, it should be an easy fix. I do enjoy easy fixes!
Northwest Chiropractic takes most big insurance plans, but check on their website — even if it’s not listed online, they may still accept it. Payment plans are available: mine is a 3-​payment plan to pay off the entire total in 3 months. It’s not cheap, but that’s the fault of my insurance company, not the chiropractic office.
They offered me admission to a workshop that teaches how to stay young but be healthy using chiropractic work, but I’m not sure I’ll be able to make it out after my three adjustments a week here, but it seems like a good opportunity for patients to learn how to stay young and healthy.
Overall I had a good experience. Don’t feel like this is the location for me driving convenience wise but I’m $ 360 in for the long haul… Curse you, $ 45 chiropractor co-​pay!

I went in yesterday with major back pain. I told Dr. Kart that I had an appointment in two days with a Physiccal Therapist, which at the time I didn’t see as a problem sharing. She then said she would look at me, but when I asked the cost of a session, she abruptly left and told me one of the staff would lay out the options. I was surprised she couldn’t tell me what a session would cost?
Then came into the «Consult Room» a gentleman who said I would have to make another appointment and bring back x rays of my back. She wouldn’t see me today. I couldn’t believe it.
This was after I had waited for over an hour. So I basically was asked to leave, and I think it was because I asked how much the services cost, or the fact I told her I also considering a physiccal therapist. I must also add the entire experience was very «salesy» with a tour of the office, and videos and so forth, which made me feel on edge.
I would not recommend this group to anyone. I felt almost like they were selling snake oil. I was able to find other places in the Howell Mill Shopping Center just down the road.

Dr Kart is the best of the best. I agree with Meagan ‘s shock over the negative «bedside manner» comment. Dr. kart is a New Yorker so she does not emulate the «southern charm» that particular patient might be looking for, but Dr. kart is just herself — straightforward, maybe a bit blunt, but all in all playful, funny, very caring, and a spectacular chiropractor. I agree that the initial visit is a bit drawn out, but press thru it because follow up visits are a snap and you are in and out in no time!

I love this practice so much i drive 40 minutes in traffic just to get here! I could barely sit or walk up right before coming to NW Chiropractic I can now run and work long hours without pain. The entire staff have become like family and i cant imagine going anywhere else.

First of all, I have to say I’m quite shocked to see a review complaining about Dr. Kart’s bedside manner. This is by far the most involved, caring chiropractor I’ve ever seen. Yes, your follow up appointments are quick — just like they are at every single chiropractor. The only difference is, Dr. Kart doesn’t crack every bone in your body every time you go in. She takes care of the problem and moves on. There was one time she had me sit in a chair to crack my neck because of something she saw or felt in my back, but besides that she has only worked on my back. I’ve had low back issues forever and every chiro I went to would just crack my neck, hips, back every time I came in without really focusing in on the problem — the fact that my low back was severely curved.
Dr Kart will go through a very comprehensive treatment plan for you and she does not come up with this plan in 10 minutes. She works on it overnight and puts a lot of thought into it. Everything is transparent — from the cost to how long it’ll take to fix the problem. My back issues instantly dissolved as well as other symptoms I’d been experiencing (bloating, lack of sleep, digestion issues). I’m still in the process of «fixing» my back but I live pain free 95% of the time.
Also, the staff is incredibly nice and accommodating. I would recommend this place to anyone.
Bottom line: It’s extremely apparent that Dr. Kart knows her stuff and she treats your issue like a real medical problem. She focuses her treatment on that problem specifically and doesn’t just go through a general cracking regimen every time you come in (if you’ve been to chiros, you know what I mean!). She looks at you, pokes around and feels out what exactly she needs to do.

I’ve been seeing Dr. Kart for wellness/​maintenance for years and her care is effective and compassionate.

I give this practice only one star for numerous reasons:
(1) During my first appointment, they had me waiting forever (30 min) to see Dr. Kart. I spoke to her for probably 5 minutes before she called her assistant in and he proceeded to discuss payments with me. He seemed pushy and kept insisting I can «afford it» and it would be fine etc etc. (I don’t like ppl telling me what i can and can’t afford)– thats really not your business
(2) My follow on appointments/​adjustments were literally 10 min each. They make you lay down on a «massage bed» thing — and charge your insurance $ 30 for it. Then Dr. Kart sees you for literally 5 min, does a quick adjustment and then shoos you away
(3) If you ask Dr. Kart any questions about why your treatment isn’t making a difference, she just smiles, shrugs her shoulders, and says it takes time. I bought into this and thought «ok it takes time. «and kept coming 3x’s a week for a month. At the end of the month, i was no better than day 1!
(4) The last day I decided i would see Dr. Kart was when I got in a little disagreement with her front desk staff, asking me for payment (I have insurance). I told them they can bill my insurance and they’ll take care of it. they refused and insisted i pay then and there. I refused bc i knew if i paid them there, my payment would not go towards my deductible, which was useless for me. And they charges $ 40/​appointment and that is NOT the aetna rate– the rate is more like $ 17. so no way I was going to pay $ 40. She started ignoring me and turned to help other patients in the middle of getting our payment issue worked out– which aggravated me to no end! So i walked out and told her to deal w/​it through the insurance company.
If you want to get ripped off, see a dr with no bed side manner, and incompetent staff, then this is your place. There are several other chiropractors in the area that would be worth trying out before this place!

I recently made the switch over to Northwest Chiropractic on Howell Mill Road. I instantly hit it off with Dr. Leana Kart. She is a bundle of energy and she knows her stuff. I had several issues for her to address and she skillfully got me back into alignment. Dr. Kart invests in her practice and has some great equipment (x-​ray equipment, massage tables, inversion table, vertical tables etc). She and her staff are very accommodating and care about your health and wellness. I hold back my fifth star because she doesn’t have any Saturday hours. I have to remember… it’s not all about me… all of the time. I definitely recommend Dr. Kart’s practice if you are looking!