OT Logistics

I’m only giving them 2 stars for the 2 guys that came out and did the actual moving because they did work hard, however I can’t say the same for the person who does the scheduling and runs the place. After rescheduling to the next day bc the time of their arrival on Fri kept getting pushed back they arrived around noon when the admin person Justin initially said they would be there between 7a-​10a. I went w this company bc the per hour price seemed like a good deal, but in hindsight I would’ve gone w a company that cost a little more, bc this move took the longest of any move I’ve ever done and costed the most and to top it off the thing that really annoyed me about this company and the main reason I wouldn’t recommend them is that they accidentally broke my tv stand (which is ok I understand accidents happen) but I was promised by Justin they would replace it and fix it but that was 2 months ago and now he won’t return my phone calls or text messages.
If you do go with this company be prepared to wait 3 – 5 hrs past when they say they will be there and pray that nothing breaks.

The administrative side seems to be lacking — I was told an 8am-​11am window for arrival. I tried to call 3 times in that period to see if I could get a better time estimate and no answer. Finally at 10:45 Justin tells me «it should be soon.» At 11 I get a call from the driver that he needs to fuel and is 45 minutes away. He arrives at 12:20pm. So, little communication and late.
BUT, once they arrived, both guys did a great job — they were quick, courteous, and efficient. I was moving a small set of items into storage. From the time they arrived to the time they were done unloading half of a 12×6 storage unit, it was 1 hour and 45 minutes. I was impressed! Very happy with the movers, not happy with administrative/​communications side.
I called about 10 places and this was the lowest price ($ 75/​hour + $ 30 fuel charge) vs $ 150+/hour from larger companies. Was definitely happy paying the lower price for the same end result!

This was my first time hiring movers so I wasn’t sure what to expect, but hey there’s a first time for everything. I hired 2 movers from OT, they were really nice guys. Moving things out (just out, not into another place) of my 1 bedroom apartment took 3 hours for some reason. I think most of this is from taking the one item up and down the elevator, which wasn’t necessary because my apartment locked the elevator for just our use. So they could’ve piled things on the elevator, brought it down unloaded, then repeat. But it’s part my fault because I left them unattended to meet up with a service provider at my new place. So I left a window for them to ride the clock. Mind you when I left, the only thing left to move was a TV which the guy said would take 10 minutes. Anyhoot, I shouldn’t have left them unattended. When they eventually arrived at the other place my friend and I helped them move the stuff to my apartment because the move was taking entirely too long. Especially considering I’ve moved myself with one other person previously (from a townhouse to that same 1 bedroom, so this was less stuff) in less than 3 hours. So long story short, my friend moved a lot more stuff than they ended up moving. I think it’s because we just moved faster than them. Nothing personal though. We were able to move the stuff into the apartment in about an hour.
Also, I mentioned to one of them that my tv was a plasma prior to un-​mounting it and that it should stay right up throughout the move. Get to the new place and the other guy props it up against the wall side ways (yikes). I haven’t tested it (someone was suppose to call me to schedule mounting but I have yet to receive the call), hopefully it still works…
So overall, the guys were nice, nothing was broken (haven’t checked the tv), nothing was missing.
What would I do differently? I would stay on top of the guys to move a little bit faster. They do a great job other than moving slow.
Cost: per hour this was a little pricey, so add on the guys moving slow… yeah, that’s all I have to say about that. Big plus, NO HIDDEN FEES!
Would I recommend them to others? Sure, if you don’t mind paying a little more I would recommend them because they do a good job overall. Just stay on top of the men to make sure they are focused on getting the job done.
Update: They called, I just missed the call (^_​^). Not sure what the call was regarding because they didn’t leave a message, but I assume it’s for mounting the tv.
Update: Almost two weeks later, still struggling to get someone to come mount my tv. Had it scheduled, person was a no call no show… Rescheduled, still waiting… no call… Wasting a Saturday waiting…

These guys promised me a 2 hour move it took them 7 hours to move 6 pieces of furniture from one condo to another that was 2 miles away max if that. They damaged furniture and did not repair it, a brand new wardrobe was destroyed. They sound professional but are crooks and I would never use them again and very mad that I used them initially! Stay away!

Moving is as stressful as it gets but the 4 men (Johnathan, Reginald, Gary, & Fred) from OT Logistics made my move a seamless event. Great personalities, professional and helpfulness, are just a few words to describe this group. They triple wrapped my belongings and then wrapped my glass and wooden items with thick blankets as they were loaded on the truck. I would definitely recommend OT Logistics to complete your move. You just can’t go wrong with this company.

1 star is still too good for these guys. They gave me a 7am to 9am window for arrival. They called at 8 to say they are running late and should be at my home by 10. Noon came and went with no phone call or movers.
Justin sounds great on the phone but these guys can’t be trusted.
Update: So they call and explained the technical issues with the truck and eventually made it over at 1:30. The workers were super courteous and worked hard. I couldn’t find fault with anything they did. I put the blame squarely on management for bad scheduling.