Post Chastain

People are overreacting a little. I lived here a year and a half and it was awesome. When you move out it sucks because I caused no damage to the apartment and they kept my deposit. I argued but they ignore you. The location is great and your neighbors are extremely friendly. It’s expensive you know that on the front end so just go for it.

Mi wife and I lived there for two years until 2014, I have to say I miss Post Chastain. They are very friendly and nice. They provide good customer service. Special mention to Frida, the lady who clean the building 5 where we lived. Very nice lady and always kept the building clean. Maintenance guys always professionals and help you and fix things right away. We had to move because of work but we definitely recommend it. and probably we will be back.

This place is dirty. Staff is not good either. I was really disappointed in the sales process, they need some serious training. They also need to update their apartments, there are a million complexes in Atlanta, they need to keep up.

DO NOT LIVE HERE!!! The entire property is completely overrun by cockroaches. There is absolutely no sound proofing between floors, you can literally hear your neighbors every move. Dog poop and empty beer bottles litter the entire complex. Worst of all property management is entirely ineffective. Stay far far away!!!

We lived in Post Chastain for (less than) a year. We got a good rate at the time and jumped on the opportunity. Unfortunately there wasn’t enough to get us to stay by the time the renewal came around. We realized by the time we did the math that it was only going to cost us $ 100 more to move into a better apartment that doesn’t nickel and dime us for everything. They wanted to increase our rent 17% for the year on top of everything else that we were already paying. There is not a lot of central lighting throughout as these are older buildings that have been (poorly) renovated.
They charge for everything including $ 35 a month for «covered» parking. But if you don’t give them a 30 day notice as to when you would like to cancel the parking they charge you for the full amount. How hard is it to cancel out parking? If you don’t pay for parking you risk having to park outside where there aren’t enough parking spots. On weekends it becomes unbearable as you can’t even back out of your parking spot at times with all the other cars there. You have to pay $ 50 for the remotes to get into the gate as well.
The hallways smell stale and musty and the hallway trash always gets filled with so much junk that it overflows.
When it comes to move out, MAKE SURE YOU LEAVE IT IN A STATE BETTER THAN WHEN YOU GOT THERE. That’s essentially the approach you have to take in order to avoid any charges. Three small anchor holes that could be patched for $ 10 ended up costing us $ 80. That’s absurd. The place was spotless when we left save for those and we ended up owing the company instead of getting our pet deposit back.
The local management was generally helpful, however on move out I asked multiple times and was given differing amounts as to what is owed. So of course when I receive the final bill they claim that I hadn’t paid the correct amount.
It seems that Post as a whole is more interested in new residents rather than trying to keep their current residents. If this works for them then that’s great, unfortunately I just can’t give them a positive rating and would recommend looking elsewhere.

I lived at Post Chastain for 1 year and I was happy for most of my residence until towards the end certain things annoyed me.
I’ll start with the good:
AWESOME Location! Everything is minutes away. Restaurants, salons, coffee shops, dry cleaners… EVERYTHING you need basically.
My 2 bedroom apartment was very spacious, about 1200 square feet. Beautiful granite counter tops in the kitchen and both bathrooms. Stainless steel appliances. I was lucky enough to have brand new carpet. Walk in closets with shelves. I had a beautiful view of the pool and also I had a pretty tree in front of my window. 1 small balcony off my bedroom and a larger one off of the common living space area. All the finishes were nicely done. I paid about $ 1450 a month which included the water bill.
Customer service — other reviews mentioned Post was rude, but I definitely had the opposite experience. Every time I spoke to someone at the leasing office they were always super friendly. And MOST of the time fixed my problem quickly.
Maintenance guys — Depending on the problem they have come within a couple of hours or the next day. I had issues such as dropping a ceramic spoon in the garbage disposal, my bad! But the guy seemed like he was happy to help. I loosened the sink pipes by accident and they fixed that. I thought the fan was too shaky, they came in too look at that. OK I won’t give the whole list and perhaps I am a pain in the you know what! BUT never did anyone give me an attitude for asking assistance.
Some Amenities I took advantage of: Pool, gym, computer room with free wifi when I was having cable issues, BBQ grills that are all over. LOTs of other amenities that I didn’t use though but I’m sure others would.
Parking: We were at building 1, my husband and I never had a problem with parking on a normal daily basis. The only time when it was sparse is a weekend which I assume because people have friends over to party or something. There are ALOT of young people in this apartment building. I’m 38 years old and I felt on the OLDER side. Most people looked like they were in college or just out of college. Anyway back to parking, the weekends we just have to park a little farther from our building if we came home late.
So Here’s the BAD:
Dog Poop — some dog owners are just nasty and don’t pick up after their dogs. Which makes NO SENSE since those doggy bag stands are EVERYWHERE. So it’s just nasty people and I guess it’s hard to control that.
Trash in lobby hallway — the garbage can is small and tends to overfill quickly, so overfilled that falls to the floor. I have complained about this and they fix it, until a few months later it’s back again.
Hallways kind of stink — It’s carpet, and we all know carpet gets dirty easily. Even after vaccuming which I know they do weekly, it still needs help. Get new carpet in hallways POST. Or tiles like the Grammercy Apartments.
Carts not always available — this has nothing to do with Post control, but rather the inconsiderate people. Carts are available for people who have a lot of stuff to move from their car to their apartments. Well you are supposed to return them after you use them. I’ve seem some lazy people that leave the carts outside their door for days without returning them where other people can use this.
Most likely You’re going to loose your deposit — Before I moved in, I read many reviews of people complaining that Post rips you off after you leave. I have to say RENT was very affordable for you get. But I lost my $ 300 deposit. The reason was to remove dog smell, which is ridiculous since I have a 10 pound maltipoo that gets groomed every 6 weeks, and does not shed. I have never been told that my apartment smells like dogs and believe me I have friends that tell the brutal truth. They also charge for deep grout cleaning. I had a maid that came in every 2 weeks to clean, even though I do my own daily cleaning because I am a clean freak. Also at the very last day I told my cleaning lady to do an extra extra deep clean and she did. Anyway we lost $ 300. Not an arm and a leg, and I was somewhat expecting it due to past reviews.
I think that’s it for the Bad.
So bottom line, I was happy living there with conveniences and a nice comfortable living space. I think with any apartment you have to risk dealing with inconsiderate people which was most of my problems. However it was not management that ever gave me a problem. Well not until I moved out but $ 300 wasn’t too bad of lost for me.

I had a bad experience living here. The apartment complex is nice and well located but everything else is terrible.
1) Management is awful. They are very rude and unfortunately you get the impression that Post as a company has the attitude of being a big monster corporation that really doesn’t care if they lose one renter because they are big enough to manage without you. As a result the management attitude tends to be have an heir of piss off — we don’t care. There is no personal service here and reaction time is slow to non-​existant.
2) Maintenance. The gate was never fixed timely. Ever. Infestations were common.
3) The pool. In general it was a frat party. Towards the end of the summer management would finally get enough complaints about outsiders at the pool that they would start enforcing residents and guests only. By that time it was too late — the whole summer of pool wasted because you barely had standing room only.

ROACHES ROACHES ROACHES!
This place is terrible, definitely went downhill. There are roaches everywhere — on the steps, in the indoor hallways, creeping on your balcony, do not open your door or they will all crawl in and hide! Leasing says exterminator will come but after speaking with the exterminator myself he says he does not spray for Palmetto bugs (Roaches)
Second, there is not enough parking spaces so they force you to pay $ 35 extra a month for the covered parking spaces — or else face a ticket of $ 100+ from the courtesy officer if you park on the side or in lined spaces
Third, this place is old and it shows.
Fourth, I’ve read reviews before saying how mean they are and should have listened — it’s true.
Fifth, they increase your rent every year by a substantial amount. not worth it

Post Chastain has been my home for the last four years, so I think it’s safe to say that I like the complex and its amenities. When I moved to Atlanta, I was amazed by the number of nice, relatively affordable apartment complexes. But then again, I had been living in a row home in Philly with bullet holes in the front bay window…
THE BASICS:
* Large complex with over 500 units that were recently upgraded (granite, stainless steel appliances, tile floors, ceiling fans)
* Good location — 10 minutes to most Buckhead offices and Lenox/​Phipps malls; 2 minutes to Publix, Starbucks, CVS; within walking distance of Chastain Park
* Nice amenities — pool, tennis courts, new gym, pilates room, computer room
* Maintenance requests are always fulfilled within 24 hours (Thanks, Ed!)
* Laundry room with hook ups in each apartment and washer/​dryer room in each building
* Pet friendly
WHAT I RECOMMEND:
* Live in building 9 or 10 — back of the complex, so it’s quieter and parking is never an issue
* Avoid living on the first floor if you can — less privacy and natural light
* Reserve a covered parking spot — I paid $ 15/​month for a reserved spot in the gated garage below my apartment building. It was so worth it.
I always felt safe at Post Chastain; there’s a gate to enter the complex, and a call box to enter each building. My dad jokingly called it «Fort Knox.» We had respectful neighbors and never had any noise issues. Your neighbors here will range from young professionals to elderly people, with a few families thrown in the mix.
The one super annoying thing that you should know about Post is that loyalty isn’t important to them, and it’s often cheaper to move than to renew your lease. We lived in building 10 for one year and building 7 for three years. Our renewal notice (’11-’12) proposed a 10% increase (our apartment is listed now for 30% more), and Post no longer negotiates anything. It’s hard to beat Buckhead apartment pricing– you can easily find a nice apartment for less than $ 1/​sq ft, so that’s why we moved. However, if you’re looking for an apartment in Buckhead, Post Chastain is definitely worth checking out.

I’ve been living here since Dec. 2009. I’ve enjoyed it thus far.

I moved in 2 years ago into a renovated apartment. I have loved the location and the staff to this point. But yhis year they jumped my rent up and I was able to convince them to keep it at least the same because of the economy. HOWEVER… I looked online and saw that ¹⁄₁ apts were $ 300-​$ 400 cheaper and ²⁄₂ were $ 100-​$ 200 cheaper than I was paying for my apt. I called Jennifer in the leasing office (who is very nice) and she said that was the way it was according to the corporate office. She swiftly said I was more than welcome to move into another apt in the complex for the cheaper pricing. I said if I was going to go through the hassle of moving I would move somewhere where they treat their renters better. There are tons of newer and nicer places than Post Chastain you can get these days in Buckhead and that is exactly what I am doing.

I passed my old place Post Chastain as I was looking for a new place to live again. I was a resident at Post for 4years, and I almost reconsidered moving back because of the new renovation, until I remembered how mean they were when I moved out.
Post Chastain offers luxury apartment homes located on Roswell Road in Buckhead. They also added a completely renovated clubhouse, which includes a Wi-​Fi café lounge, sports club, yoga/​pilates room, clubroom with catering kitchen, billiards tables, and a large flat-​screen TV.
Sounds great, right? Yes, but those things are not important if the managment service is NOT… THE MOST FRIENDLIEST, accept Vickie! She is a great person. Although, it’s conveniently located in upper Buckhead next to Chastain Park. I would search somewhere else to live.
I lived at Post for about 4 years and I thought they were ok, until they refuse to cancel my renewed lease that I signed 90days early. Due to my job relocating out of the country. I had to relocate and they were not the most compromising staff at all when it came to breaking my lease.