Power Home Remodeling Group

These guys keep making unsolicited calls to me about replacing my windows even after asking them not to.

Keep getting calls from these folks to give me a quote for replacing some windows even though I’ve never heard of them. They don’t know what «I’m not interested» means.

Unilocal, please allow for no stars!!! I caved and had half of my windows replaced BY PHRG. The job itself was done professionally by subcontractors. HOWEVER, the high pressure sales tactics left such a sour taste in my mouth that I cannot have this company finish my windows. They phone relentlessly and «drop by» because they are «in the neighborhood» wanting to finish the job. The straw that broke the camel’s back is that they refused to deal with me directly without my husband present!!! SEXIST! I’m fully capable of making a decision on my own without having my husband vouch for my intellect or giving me permission to spend our money. DISGUSTING! I will replace the windows myself before I go back to PHRG.

Despite having a sign on my door and on my door bell saying no soliciting and not to knock, one of your reps just did so anyways trying to sell me your services waking up my toddler. Not cool! Door to door soliciting is so obnoxious and I will never use a business that uses this form of marketing!

An estimator from this company came to assess my windows. He drove the tip of his pen through the wood of my picture window frame in the front of my house. The company scheduled the warranty department to come fix it twice and missed both appointments.

These people will not leave me alone. Came to my door weeks ago even though we have a ‘no soliciting sign’ at the front of our neighborhood. Nice fellow rings my door, I told him if he saw the sign in the front of the neighborhood, he acted dumbfounded so I cut him some slack. Told him no soliciting, he said he was just going to tell me about my neighbors who got new windows. What? Why would I care? Just trying to be clever to avoid saying that he’s looking for a sale. He offered a free window quote so I figured well I’m already spending my time so why not. I gave him my info and specifically said «You will not be using my number to solicit me correct?» He replied «It will only be used to confirm your appointment and to let you know when the tech is going to come give you quote» I called and cancelled my appointment the next day because I lost interest.
I’ve been getting at least 3 phone calls and have blocked their number. They still continue to call. I could care less if they sold windows for $ 10 a piece, they are very pushy and outright mislead me. Not to mention he missed the «no soliciting» sign next to my doorbell. The most annoying canvassar of the century award goes to these guys. Take your money elsewhere folks, don’t sign or give your info if you do not want to.

Bullying sales tactics are always a big red flag. I don’t buy the «You have to buy it right now or the price goes up $ 4,000» deal.
The reps aren’t strait forward with pricing at all… the price kept dropping by the thousands every time I said no (which was several times).
NOTE: No roof in the world will last for 50 years. This is a BS promise along with «large ROI», «increased home value», and all the magic unicorns promised in the pitch.
When you install a $ 28,000 roof that can only be replaced with another $ 28,000 roof… and the standard life of the roof is the same 8 — 10 years, you’ve tripled the re-​roofing cost of your home. This DEVALUES your house significantly if you’re able to sell it all.
All Power offers is a big scam.

We were not in the market for new windows when we encountered PHRG. We need them but were not currently in the market due to the large cash outlay. What PHRG does is go into a neighborhood where they have an upcoming job. They look to see who needs windows or a roof. Then they knock on your door and offer a free estimate. That in itself is not wrong — many companies that do that. My wife and I decided to get the free estimate for future reference. Two days later a salesman came to our house. We liked him overall. He was friendly and knowledgeable. He explained their policies and how they do business. He took us through a rather long iPad presentation but we didn’t really mind. We were quoted a figure that we couldn’t handle financially at the time, so we declined. He then quoted us a figure for replacing half the windows in the house. My wife and I discussed this and decided to move forward with replacing half the windows. We signed all the paperwork that went along with it and shook hands. Before shaking hands the salesman told a story about his grandfather who taught him to keep his word, and he was now asking the same of us and not cancel the job. We later discovered this was just another sales tactic. There’s another 1 star review from ³⁄₂₀₁₃ that recounts the same story. Our salesman has only been with the company since ¹¹⁄₂₀₁₅ (found his LinkedIn profile).
You have three days to cancel the project. Two days later my wife and I decided that the timing wasn’t right. We called and told them we wanted to cancel. They were cooperative but insisted that someone from their cancellation department had to stop by our house to have us sign off on a cancellation document. Their ‘cancellation department’ is merely their most experienced and highly trained salesmen who try to save the sale. They sent a guy named Roman Numeral (not his real last name but that’s what my wife calls him). He stated outright that he trained salespeople. Cancellation department indeed. It’s just a ploy to have one final opportunity to change your mind. Roman Numeral said the form was needed in order to keep our salesman on the schedule, implying that his job would be affected by our decision. My wife asked him to please tell our salesman the cancellation had nothing to do with him. Roman Numeral ignored her. He spent 30 minutes or so taking down some feedback on why we cancelled. We were glad to because we wanted the company to know it had nothing to do with our salesman (this was prior to finding out about the grandfather fib). Then he started in with sales tactics. He tossed the iPad our way repeatedly, showing us figures and stating he was ‘trying to help.’ He tried flattering us repeatedly by saying what smart people we seemed. We dug our heels in and kept saying no. We even explained that we didn’t want to take on the debt and would prefer to pay cash for it later. Now in my opinion a sales person who is a decent human should have stopped right there. Customers shouldn’t be badgered into a financial obligation they aren’t comfortable with. But he kept pushing and pushing us to take his offers that were good for THAT NIGHT ONLY, all the while saying he didn’t want to pressure us. Pick a lane, Roman Numeral. My wife and I spent a good 30 minutes saying no to him. As a last effort he said he could offer us a ‘friends and family’ discount and again tossed the iPad our way. We didn’t believe him. We are neither his friends nor his family and refused that offer too. At that point I decided to fix my wife and myself a plate of dinner to send a message that his welcome was over. While I was out of earshot, the slime ball went in for the kill with my wife. He tried guilt tripping her by saying that the company might have lost out on other potential customers because he had to come to our house for cancellation papers. He also insulted her by asking why she was willing to pay more money later instead of taking his offer now. First, they didn’t lose customers — it was their choice to dispatch him with a form that could have easily been handled over email. Second, it isn’t rocket science to conclude that they’ll have deals down the road as well. I didn’t hear what he said to my wife, but I did hear her yelling at him saying how dare he guilt trip her and telling him the conversation was over and to leave. Had I actually heard him verbally harassing my wife, things would have gotten ugly very quickly for him and his iPad. Roman Numeral should learn the 14^th and 15^th letters of the Roman alphabet. He does not understand the word ‘NO.‘
Prior to this encounter we thought we could use PHRG later when we are ready to move forward. Now they have lost our business for good. The company seems to have great reviews on the install crews so quality of work and the product are not the problem. It’s the dishonest and overly aggressive salespeople. PHRG should check that.

Despicable company. Do let them on your property. They tried to get me to sign over for a new overpriced $ 72k-​$$ 80k roof after pointing out that there was a leak next to my chimney which only requires additional flashing. My roof is less than 10 years old. They also over calculated the size of my roof by 1,200 square feet. Big difference! This company should have been honest with me and build up trust. If they had told me that the roof just needs a simple repair that costs under $ 1000 (as estimated by 3 other roofing companies) even though they don’t do repairs, I wouldn’t be writing this review. I wish they were just honest with me.

One of their sales clowns just came to my door about an hour ago. He was a young jackass with reddish brown hair, and tried to pressure me into an estimate on our roof. He had a really sarcastic and smart mouth. He also attempted to get my personal information — which I refused. He became rude and said he’s walking away. I’m glad I didn’t give out my info because I do not trust people like this.

Their sales tactics are so irritating and insulting that they are in a class by themselves. I can’t get them off of my property after I have told them no. They absolutely won’t leave. The easiest and safest thing to do is call 911. Don’t wait. don’t argue… just call 911. Our local police force went over ways that these people would wish they had left your property when told to. After four visits from these idiots, I look forward to the next one. At last a way to get rid of them.

I’d give these guys less than 1 star simply based on their bullying sales tactics. The sales representatives go door-​to-​door (neighborhoods with a no solicitation policy are not exempt) looking to schedule an appointment to give you an estimate. Fair warning; initial scheduling and sales pitch can take 30+ minutes, easy.
Once they come back to give you the estimate and are inside your home, your day is shot. These guys will spend ALL DAY going over options you don’t need and they WILL NOT take no for an answer. I must have said «I’m not interested» a dozen times over the span of 3 hours before I finally had to tell the guy to get out of my house in an authoritative tone. When he did finally leave, he was sure to provide his card with a $ 10K+ quote to fix my 3 bay windows.
Since then, they’ve been back 3 times, one of which happened to be after 9 PM on a weekday.

Early December we had 6 windows installed in our home. John McFadden is an excellent Rep. After the demo we were convinced these were the windows we needed to have. Have never seen such a quality product. 3 years ago we had a triple Dining room window replaced by another vendor and loved the tinted windows and lift out windows. However, when we saw the ones made by Power Home Remodeling Group we were very impressed. Everything that John told us would happen did. Everything was very professional. We are now getting another double window replaced shortly,
Great investment!

Today we had nine of our single pane windows replaced with double pane windows from Power. They look fantastic and we’re looking forward to enjoying improved power bills and the ability to easily clean the windows. Installation team was very professional and the warranty is for the life of the home.

A representative from Power Home Remodeling came to our house to give us a free quote. Someone in our neighborhood was using them for a remodel. We are new homeowners and we know our house needs some updates. We thought this would be a good chance to get an idea of what’s ahead of us. We made that clear in the beginning of the sales pitch. Jump ahead three and a half hours later and he is still in my house. My husband and I are both working from home today. We also made that clear by constantly checking our email throughout his pitch. I finally had to get up and walk away because my phone was going off so much. Again, three and half hours later we’ve asked for the quote and told him we will consider it. It is NOT that we don’t think their products and services will be up to standard, but this man will not take no for an answer. My husband has expressed that he really needs to get back to work but the man keeps trying to tell us more about financing and the products. I gave them two stars simply because their sales pitch is terrible. They CANNOT enter a home and take this much time out of a working families day. I understand you want to cover all the areas where your company is better than the next. (Trust me… we heard ALL of them.) If you are offering a free quote to neighbors, please be upfront about the time you will be there.
And to top it all off, he is STILL here.

Thought an update was in order since I just finished the rest of my house with identical windows for half the price using another company – (North GA window replacement) and WOW what a different experience. Amazing customer service and no shady sales tactics or high pressure bullshit. Was refreshing to have an honest quote and hassle free work. Live and learn for me. Do your research people, cause you can do better.
Also, while I trust Unilocal to filter reviews, the many recent 5 star reviews for Power are suspect especially those from out of town and the ones that are vague… I smell company desperation (and possibly an incentive for discounts) — cause that’s how they roll.
Again, learn from me and get a second opinion.

Power Home Remodeling was very professional. They came and did the work quickly, and we’re very happy with the windows. Tonight is the first night of hot weather that we’ve had, and we already feel a major difference. We had the windows put in the bedroom first, and we’ll also probably put them in the family room and kitchen next Fall. The people were great to deal with and we couldn’t be happier with our decision to use them!
I would personally recommend them to anyone who was looking to have home remodeling work.

Power Home Remodeling Group did an exceptional job in taking out our existing windows and replacing them with ones of higher quality. Our remodeling consultant, Corey, demonstrated the product to us, and the heating/​cooling test was extremely thorough.
The value for my dollar, as far as return investment goes, has been great. Throughout the entire process the communication was clear — I knew exactly when each step of the project would occur and what to expect. If I have any additional home remodeling needs, I would definitely consider Power Home Remodeling Group first. Top notch.

Be warned, these guys are as slick as they come. They know all the best sales tricks and then some. The massive sales engine behind the door to door guys stays on top of the latest techniques that get the consumer to pay as much as possible for as little work as possible. If you don’t mind paying $ 10 for a Coke then invite these guys into your home and sign on the dotted line.
For the rest of you, who like to get good value for your money, you should read this article first.
I gave these guys 2 stars instead of 1 simply because they were courteous, polite and I believe if I bought their product I would be happy with the resulting installation.
I can’t believe they made me promise not to cancel the contract. jeeez, they’ll try anything.

I want to make sure Facebook, Unilocal,Google, and the world know not to do business with this place. I travel 4 days a week for work, and while I was gone last week my partner was contacted by Power Home Remodeling Group in Atlanta to get a free estimate on our windows. He set up the appointment for Friday, when I would be working from home, to meet the contractor. Imagine my surprise when I got a call Friday morning confirming my appointment, and asking if my husband would be there. When I told them it would be just me, they refused to give me a guaranteed estimate, implying that I could not make a financial decision on my own. When I told them that I didn’t appreciate them implying that a woman couldn’t make financial decisions about her own home, they backpedaled, claiming it was «just company policy, and [they] tell it to men all the time, too.»
I don’t know if Power HRG is misogynist or just incredibly unrealistic — do you have any idea how hard it is to get two working members of a household at home during the work day at the same time? Frankly I don’t care whether it’s sexism or blindness to reality — either way, they shouldn’t be doing business if they can’t get with the times and acknowledge both that women can make financial decisions, and that couples can make financial decisions independently.