I agree with previous reviews stating how super helpful and friendly the employees are toward their guests! Yes, this is a super small version of Publix which means the store is super choosy about which items they stock. They do not carry every item under the sun. Yes, the Organic section is tiny. My biggest complaints deal with 1) Cashiers 2) Parking. There are never more than 1 or 2 registers open at a time. Why is that? Don’t even try and tell me the store cannot afford more considering how ridiculously expensive everything costs! With the tiny size of the store, the Manager cannot afford to have more than 3 guests waiting to check out. If a line forms, then everything comes to a halt because there is no room for anyone to shop or move when there are people blocking the aisles waiting to check out. The Manager here at this location does an extremely poor job of watching the guests to see when to open up another cashier. The last 2 times i have shopped there, I have had to stop, leave my cart, walk to the Manager, point at the huge line forming behind the only Cashier open an ask for another Cashier to open up another register! Why is that my job??? I am here to shop. If you want me to do your job then pay me to be the Manager, Publix! Gees! Please install Self-Check Out!!! The other complaint is lack of parking but that has to do more with the location. West Paces is a ridiculously high traffic area! Nothing Publix can do about that. Just be prepared to walk all the way from the back of the lot to shop here. I shop here only because I am forced to due to the fact that Publix has a ‘monopoly’. There are no other stores in the immediate area. I need to get in and get home so I don’t have the luxury of spending all day driving to other stores many miles away. I guess this is why the Manager can get away with the lousy job they do. They have a captive ‘audience.’ Totally sucks. If I could shop elsewhere, I would. Nice Customer Service can only go so far when the rest of the store is severely lacking.
Daniel W.
Évaluation du lieu : 1 Buckhead, Atlanta, GA
Smallest Greenwise, organic food, section ever! Go to the Whole Foods, 77 West Paces Ferry Rd NW, Atlanta, GA30305, instead! It’s less than 5 minutes driving away.
Carrie F.
Évaluation du lieu : 5 Smyrna, GA
This is, by far, the nicest Publix I’ve ever been to. And by nicest, I don’t mean the fanciest or the cleanest; I mean literally these people are the nicest people to work at a grocery store that is ever existed. Every aisle I went down someone said hello someone asked if I needed help finding anything. The cashiers weresuper helpful and friendly. I picked up some ice cream and didn’t see a plastic ring around the lid. I asked if I could go back and look for another one had the plastic. One of the girls who was bagging my groceries went and looked and came back with several different containers ice cream to show me that none of them had the plastic ring they all had plastic over the tops of the ice cream. Totally unnecessary, but much appreciated. These girls definitely went above and beyond to help me and my shopping experience. I didn’t even buy any meat, but the gentleman at the meat counter both said hello to me. I was there the Tuesday before Thanksgiving and it was not particularly crowded I only had to wait a few minutes to check out at the counter. And, despite it wouldn’t being one of the busiest days of the year for grocery stores, everyone who worked there still had a very pleasant disposition and seemed genuinely happy to help. I typically shop at Kroger to save a few bucks, and I will say that this Publix was notably expensive, however I will definitely return simply because the service here is so outstanding. Their manager should receive some extra props because they have some great people working here. Also, despite being a smaller store, they still have a great selection of everything you could possibly need. The aisles are stacked bad as tight as they could be, but that allows for a great shopping experience where you’re able to find everything you need.