I emailed Sam Rock some scans of my Tax letters(zip file) to which he claimed he couldn’t open. I resent them several times in various formats, all of which he claims he couldn’t open. So he calls me as he is traveling, I explain what the situation is. He has another incoming call and tells me that he needs to take this call and to call back in 20 minutes. I call back 20 minutes later and get a voice mail, I leave a message. A day goes by, no call back. I call his office on Aug 17 and get the receptionist, I leave a message with her. No return call. To this day I have not received a return call. Bottom line: I’m going somewhere else. Sam Rock hasn’t earned my business and if this is the kind of service that firm provides, I am better off somewhere else. Even after emailing this review directly to Sam, I have not ever received a response back.