Schantz Home Improvement Company

Whelp I called to have someone come out to give me an estimate on the repair of a potential leak over my garage. In a groggy voice, the lady answered the voice «hello». I was caught off guard and apologized profusely for dialing the wrong number. She asked me who I was looking for and I said I was trying to reach someone concerning home repairs. She said oh I forgot I had the office phone transferred to my cell phone. Ummmmm k. So she asks what I need. I said I have a small leak over my garage and I need someone to come out and give me an estimate. She asked how old the roof was and she asked for the location of my home. I told her and she responded that they are not taking on certain jobs and they are limiting their service area. Alrighty then. I say thank you. She said sorry good luck with that. I guess I should be grateful for the honesty.

I have used Schantz three times for minor roof repairs and each time they have done an excellent job. In my experience, they are professional, responsive, and very reasonably priced. I highly recommend giving them a call if you’re in need of the services they offer.

I originally wrote a negative review, and then Greg pointed out somethings that made me think this could possibly be a misunderstanding between me and my husband. I’m not sure if this was a case of my husband misunderstanding contractors (he does do that sometimes) so I’m removing the negative review. I can’t really comment on the quality of his work. We used them for a repair, and then 6 months later got a new roof.

The woman who answered the phone was so rude, I wouldn’t even consider working with these guys. We have a house under contract, and our inspector recommended we have a specialist look at our roof shingle to find out whether or not it’s one that’s currently involved in a class action lawsuit.
The woman on the phone told me they didn’t work for free (of course, I hadn’t asked for that) and «the thing is, you don’t own the house.» Right… we don’t yet, and we would like to know if we are about the purchase a home with a potentially leaky roof. She told me to just take a picture and compare, but not being a roof or home improvement person, I am afraid I might judge a shingle to look like, you know, another shingle. Thanks for all your help and guidance, lady. I won’t be calling you in the future.

I asked Greg Schantz to bid on 6″ gutters for my home in Ansley Park. I got the bid and was happy with their reasonable price. The installer was very nice and wow, they are fast. They had pictures from the proposal showing where they thought best for down spouts, so they are awesome to use technology to ensure the «sale» and the «delivery» of the service matches. They took a check «in the mail» as a down payment and final payment after they job was completed. I’m a picky home owner with being in Ansley Park and I am very happy with their service and product.

This is a home improvement company you can trust! Schantz Home Improvement is run by knowledgeable professionals who care about their customers, bring great service and do high quality work. You pay fair prices… and you get the job done correctly. Greg Schantz and his wife, Panida, are people who run their business with good ethics, high integrity and they do the job right! Call them for your windows, siding, door, roof or gutter needs… trust me, you’ll be glad you did!

A 20 min roof repair cost me over $ 550. Asked for a discount since it wasnt as serious as the estimate and got an ear full of made up reasons why i still had to pay the full amount. Hell I was just asking a discount jeeezz an probably used them for other services. Then on top of that I never received my bill for like two months afterward and they wanted to add late charges (again I never received any invoice). Call someone else!

Not impressed at all. Called to have someone come out a give us a quote for storm damage. The first day I did not receive a phone call. The second day I called and left a voicemail before getting a call. When they finally did call I was told that they don’t like to drive very far for repairs (we are in stone mountain). Not at all impressed.

Grrr. more house repairs. My ghetto-​licious house had no gutters on it when I bought it except for this 5 foot stretch over my back steps. When I removed the back steps to put in a deck, the gutter was too short to cover the deck and water was getting all over my precious new baby. Time for a new gutter. booo.
I called around, but most of the large companies thought that 20 or so feet of gutter was too little to be worth it and most of the small guys would have to buy 10 ft sections and piecemeal them together leading to leaks. Schantz did neither. Greg, the owner, came out pretty quickly to assess the house. He gave me some suggestions on things that my house needed and wrote it in the estimate, but he didn’t have an issue when I decided to get only some of the work done.
We scheduled the gutter installation for the following Monday, but it decided to monsoon in Atlanta those 2 days. They called to reschedule, but no one showed on the day it was rescheduled. I am assuming due to all work being put off by the rains. They did however come out on a Friday evening at 7 pm to make sure my gutters got done in the week. I was pretty impressed that they would make these guys come out that late. The gutters look awesome and are very inconspicuous up against the house.
Greg was very trustworthy and his guys did great work. I am very happy with the results and it only cost me a bit out of pocket.
**There is a small deposit when booking a job, but they don’t charge you the whole amount until after the work is done, which is the proper way of doing things. Never pay a contractor all the money up front.””””

We had small leaks in our roof and had put off the repairs for a year. Then our windows began leaking too and it was time to find someone to help. I called Schantz after reading these reviews on Unilocal.The office manager was very nice and set up an appointment the next day, the owner came out to our house, spent time on the roof which other companies had not even done, took pictures and explained how all of our problems could be fixed. The price was higher than a handyman would charge but probably better quality and we felt it was fair. The day after that two teams of workers came out, one especially for the roof and one for the windows and everything we asked for was fixed. The roofer found additional problem areas and fixed those with a only small extra cost that we discussed first. Schantz followed up and checked the work the next day. It has yet to rain again but overall the service and repair quality was great and we trust the problems are solved. Wish Schantz Home Improvement had renovated our whole house!

I noticed a small leak in my roof. Dreading the probability of it costing an arm and a leg, and the pursuit of calling roofers, I tried Unilocal and found these guys right away.
They were the first and only phone call I made! The woman who answered the phone was really nice and helpful. I left my info and she said someone would be calling back to set up an appointment. About an hour later Dan called and we set an appointment. Definitely 5 star service so far! I was feling pretty good…
Dan was awesome. He could see my roof right from his computer (WHA!!!) and had an idea of what it might be. Dan was really flexible with my schedule too. Hecame out right on time. After a little small talk he was up on the roof.
Dan confirmed the leak on the roof after he got down. Now this is typically the time when people can take advantage of someone’s lack of expertise on the subject. And here is what made my experience so awesome… It turned out that there was a nail sticking up from my roof that was causing the leak. Dan offered to fix it, but he also told me it was a really easy fix. Dan could have just as easily confirmed that there was a hole up there and it was going to cost $ 500-​$ 1000 to fix, and I would’ve paid and not known the difference. But instead he was completely honest, AND he told me exactly how it needed to be fixed. It sounded easy, like maybe I could do it on my own, so I asked him and he said it was definitely something I could fix on my own.
In this poor economic climate its heartwarming to know that some people (even total strangers) still look out for one another. I will surely pay it forward and if I ever have a roof issue I know who to call now. I’m also going to pass them along to my real estate agent who keeps a list of good contractors. If you are looking for a roofer, look no further, you found ‘em!
Oh, and yes, the estimate was free.

On a cold windy day I was walking my dog and as I approached my house, I saw what every home owner dreads seeing… a big limb sticking straight out of my roof.
I called a couple of roofers and the job was too small for some to even bother estimating. I found Schantz on Kudzu and was also recommended another roofer. Both came out and gave estimates on the work. The first guy provided the estimate over the phone but Mr. Schantz came to my home personally and walked me through the history and capabilities of Schantz Home Improvement to gave me the estimate.
I chose Schantz and they did an amazing job of fixing the hole in my roof and leaving no mess in my yard but they did it for less money than the the first guy! In addition, they followed up with me to make sure I was satisfied. A contractor providing good customer service is like having a good foot rub… it happens rarely but you really enjoy it when you can.
I hope it is a long time before I need another roof repair but if I ever do, I will definitely use Schantz Home Improvement!