I went back to this location and the sales people couldn’t have been more useless. There were 2 employees that I could see and they were only concerned with helping a lady who seemed to come there often. I waited by the register to make my purchase for almost 5 minutes before putting back my selections and leaving. A customer in the fitting room kept calling for help and had to leave the room to get an employee’s attention. I guess service at this location is hit or miss. 5 stars for Soma products but 1 star for customer satisfaction.
Tracey A.
Évaluation du lieu : 5 Lawrenceville, GA
GREAT bras — super well constructed, very comfortable, and provide great support. Sales consultants are excellent as well. very attentive, and make you feel like they are your personal shopper. Recently had a problem with a bra I had purchased a few months ago — I brought it back(no receipt, it was clearly more than 30 days old) — I wasn’t even expecting a credit. I was just hoping they’d give me 10% off my next purchase or something. But no — they gave me a brand new bra — no questions, no paperwork. Now THAT is great customer service!