Suntrust

This branch is incredibly unethical.
My wife was called with an offer for a money market account by a sales person, and she was mildly interested. She was asked 2 security questions, and then the salesperson asked to call her back. No call back.
Well, my wife then goes to SunTrust to order new checks, and low and behold, not only did they move half our money from our checking account into a money market without our permission but they also opened a credit card in her name without permission. All because Nikki, the saleslady, wanted a commission. The branch manager was absolutely worthless as were the corporate people in resolving this issue — when confronted with the fact there was no application for either product, they simply said «well you answered the security questions». The level of arrogance and run around was incredible, you would think they were waiting on us to thank them for the privilege of more or less committing fraud with our money.
We are in the process of filing a complaint against this company with several banking organizations and we will be moving our accounts. Legal action is also a distinct possibility. My advice is not to not to do business with them under any circumstances, and I would never believe a word they say, these people are total scumbags and should not be trusted. If you get a sales call from them, hang up immediately. Not even Bank of America would pull this lying, unethical scummy stunt. I will post an update if and when someone is disciplined or fired for this (as we will be demanding).
This is exactly why people do not trust banks.