The Ellis Hotel

This is the second stay for my wife and I. The first was in April 2016 and it was so enjoyable, we decided to try it again. Lightning doesn’t strike twice, but this hotel and the staff nailed it both times. We went both times for a weekend trip and a few Braves games. The hotel is centrally located to EVERYTHING…10 minutes to Turner Field and within walking distance of great restaurants and shopping. The room we had was a corner room with a great view. The bed was comfortable and the other amenities were quite acceptable. The cherry on top of this wonderful stay was the staff. Valerie at the front desk was amazing and went out of her way to make sure both of our stays were the best we’ve ever had. Jamaal at the valet was on time with everything and is a joy to deal with. The Braves are moving next season and we will definitely stay there when we go to Sun Trust Park. Also, The new field is about 20 minutes away. Completely acceptable for the stay and the service. We highly recommend this hotel to anyone with a desire to see Atlanta. When you check in, make sure you tell Jamaal and Valerie that we said hello. This was truly an amazing stay!!!

A great place to stay when visiting downtown Atlanta. Located on Peachtree Street near many of the downtown hotspots. Marta station just feet away and a trolley stop across the street so you can get anywhere. The bar is great and the breakfast, while not free is fantastic. The people that work there are as professional as it gets. I felt very welcome.
The hotel itself is beautiful. I was told that it was remodeled not too long ago. Other Unilocalers mention a few shortcomings in the room areas but for what I paid for the one night I stayed, I’m not complaining. If I needed a room large enough to house a family of five I would have stayed across the street at the Ritz Carlton.

My wife and I stayed here for nice long weekend.
Issues aside (poor wireless, phone didn’t work, dead tv, bad environmental co trolls, and changed rooms) this hotel is a classic. It has a nice atmosphere and the staff was top notch. They moved us quickly without any hesitation.
We met friends for the weekend and the accommodations, drinks and food were top notch. The hotel bar is very good.
Even though we had room issues we would stay here again. It was walking distance to everything and the staff had great recommendations,
The Cut was nearby a must stop for top notch steak.
Atlanta left us with a good vibe. Overall great value for the price. If you are going to a concert at Lakewood it was an easy drive.

It really is a boutique hotel beautiful. Contemporary and modern. Very close to restaurants and the downtown area. Excellent customer service. Nicole was a pure pleasure (front desk clerk) always smiling. Marion was lovely. If possible as for a window room. I was supposed to check in at three I went in at twelve noon they held my luggage went to lunch upon arrival I a room available with a great view. I enjoyed every bit of it.

My expectations were way higher than what this hotel offered.
Cons:
— To start with, the rooms are tiny.
— The bathroom was missing floor mats and the bath tub was tiny as well.
— I expected to have some slippers already in our room but instead we had to go to the front desk to get some. The same applies for toothpaste.
— When we had only one toilet paper left, they didn’t care to stock another roll.
— There was no fridge in the room. One night we gave out left overs to be kept in their fridge and it was missing the next morning. But the hotel manager was nice and offered us complimentary lunch at the café.
— Please plan to bring your own water bottles because you don’t want to pay $ 11 for room service water delivery and also extra $ 2 each for the bottles already in the room. They are not free.
Pros:
— The people at the front desk and in the long were really friendly.
— The hotel bar has happy hours from 5:30pm to 7:30pm everyday and they offer $ 1 wine and complimentary snacks. The $ 1/​glass wine is a great deal.
— The location is great, you can walk to Hard Rock Café, CNN center and Philip Arena.
— If you plan to eat lunch at the hotel café, get the crab cake sandwich with sweet potato fries ($ 16). It was delicious.
I don’t plan to stay at this hotel again. I would love to check the other hotels in the area.

Nicole was an absolute doll! Superb service, comfy, cozy and personable staff!!!

Where do I start…
1. Air conditioner was so loud it sounds like a jet was taking off in my room (I have colleagues that stayed in other rooms and they have also mentioned this)
2. Called down to valet 20 minutes before I needed my car and told them the specific time I would need it. Went down to get car and they said no one called
3. Left room at 7am and retuned at 5pm, room had not been cleaned. Called front desk and they said my DND sign was on door, clearly untrue as I was looking at it on the back do the door handle as I was speaking to them on phone. Then asked them to come up after 6pm to clean room as I would be leaving soon and they asked if I can remind them on my way out. Seriously?
4. Workout room has two treadmills… one is completely broken and the other does work but is so loud the room below must think their ceiling is crashing in.
5. With Wifi password and username it takes 5 – 10 attempts to log on each day.
6. Post workout on day one restaurant was kind enough to make a chocolate milk for me, which I paid for. On day two I asked again they said they do not have choc milk. When I mentioned they were kind enough to make one for me yesterday the waiter looked angered and said «let me see if I can find someone to do that»…really? Milk plus syrup and stir.
7. On last day valet literary lost my car! Took them 20 mins to find the keys and deliver the car.
Conclusion: this boutique hotel is not with it. Customer service is non-​existent. While the GM tried to make amends by offering a free stay I turned him down. Will not be returning.

I absolutely loved staying at The Ellis Hotel the staff was absolutely amazing & so sweet! We checked in with Nickole & she is the BEST! They went above & beyond to make sure that we were enjoying our stay! I recommend staying here anytime you need to stay overnight in atl! I know I won’t be staying anywhere else in atl but here from now on! Located in the perfect spot! A Marta station is conveniently located right there along with many walking distance restaurants, bars, & shopping! The bed was AH-​MAZING! We were located on the 15^th floor & it was so nice & peaceful! We were always greeted with a smile & helping hand!

I have plenty of good things to say about this hotel!
My friend and I stayed here for 8 nights for a week-​long research opportunity at Georgia State University. First of all, this hotel is a very convenient location in the heart of downtown Atlanta. It’s right across the street from the MARTA station, and less than a block from several restaurants, a mall, and a convenience store.
Our room was clean and comfortable from the beginning. We were located on the 15^th floor, with a nice view that faces downtown. Because of this, it would get a little noisy at night, but it honestly didn’t bother me all that much.
One of the things that I will rave about forever is the breakfast. For a few days, I decided to order room service breakfast. You receive a paper on your bed which you can order food from, and you leave it on your doorknob for the staff to pick up. Both days I ordered an omelete with breakfast potatoes. The portions are large, and you can tell that everything is cooked fresh! Definitely the best hotel breakfast I’ve ever received for the price! Not to mention, the staff was always good about bringing my food to me within the time limit that I specified. I appreciated this so much because most days I need to be at the law school at a certain time in the morning.
They also have a «grab and go» option in the first floor restaurant where you can get a box and fill it up with breakfast items from the buffet line. I really enjoyed this option on the days that I didn’t have time to eat breakfast in my room.
The only «negative» things I really have to say about The Ellis is that they don’t restock your toilet paper unless you ask, and some days they will skip housekeeping if you are still in the room when you drop by. However, it didn’t affect my stay too badly.
Lastly, the staff at The Ellis are extremely friendly and courteous, and the service is top notch. I really appreciate them!
I will definitely recommend this hotel to anyone wanting to stay in Atlanta.

Downtown location, close to a MARTA station and an interesting history behind it.
The staff in the reception was friendly and helpful. We were not disappointed with our room! It was located on the 3^rd floor with view to the big avenue, with a big bed and stocked with all toiletries and soft towels and robes.
It’s a fine hotel to stay mostly if you will be sightseeing a lot. It doesn’t have many amenities but it provides with a big fluffy comfy bed to relax after a whole day shopping at Phipps Plaza!

I’m always a big fan of a boutique property, as I feel they offer more bang for your buck than a larger chain. When originally booking it reminded me of a Kimpton chain with some of it’s amenities so I was on board for sure.
We only stayed for one night since we were attending a concert. The room was nice and well maintained, but we did run into a few issues of concern that I wanted to share.
— It was POURING when we arrived, and the hotel has NO umbrellas. Only for sale at $ 8 a pop. I’ve NEVER stayed somewhere where they charge you for an umbrella and don’t have them in the rooms.
— Also, checkout is at 12pm, which is a nice perk! However, at 9:30AM with a DO NOT DISTURB on the door, on knocked housekeeping– and then the proceeded to ENTER our room. That’s a big wtf!!!
— There isn’t a functioning fan in the bathroom so it gets way too hot and steamy. Which is perfect when your disoriented and busy your foot on the doorstop strategically placed right outside of the wall of the shower. Makes no sense.
Would we stay here again, no way!

Great location, interesting building with a very dark history.
In the 1980’s a friend owned a lunch place called Pita Popurri, lunch place by day and a live music bar by night, that was on the second floor. Occasionally I worked the door and helped load in/​out when Widespread Panic and the Grapes played there. Back then, only the bottom two floors of the building were in use because the building was kind of taboo after the fire tragedy that occurred here. (For more information about the fire check out the historic marker photo I posted or lookup Winecoff Hotel.) Anyway, aside from the tragedy, I always thought the building architecture was very interesting. Once or twice my GF, bartender at the club, and I explored the building after the bar closed. We had access to a stairway behind the bar that lead up to the other floors, and from there we climbed the external fire escape to the roof. It was kind of creepy because it felt totally abandoned above the 2^nd floor but guess that added to the adventure. The view from the top of the building was nice at roughly 4 or 5am while most of the city was sleeping.
Other’s have mentioned that the location is good and I agree. The Peachtree Center MARTA station is just a few steps away and a lot of other popular downtown attractions are a short Taxi/​Über/​Lyft ride away.

We stayed at the Ellis Hotel for four days and three nights. Considering downtown doesn’t have a lot going on, the proximity to the MARTA stop was a big selling point for us. It ended up being super convenient to everywhere in the city we needed to go, and when we didn’t want to train it we could catch a 5 – 10 minute car ride anywhere else. For the convenience factor, I would give it four stars. The staff was generally pleasant, save one sassy lady we met at the front desk on our way out. I saw everyone else deal incredibly well with difficult guests or problems with bookings done through third-​party vendors.
The hotel drops to average for the state of the rooms. They didn’t feel super clean, and although I guess it could just be the «charm» of a very old building, it was a little disappointing. The bed was clean but curtains, windows, desks, ice bucket and bathroom really weren’t. Our room was on the «view» side… which actually just means street side. There is no view. This didn’t bother us at all but it’s worth noting that it is VERY loud on that side of the building. There is a streetcar stop outside, plenty of loud cars and motorcycles, and all your regular people noise. I can sleep through anything so we were fine! But if noise bothers you, ask for a room on the back side of the hotel.
I would stay here again, but I hope they take a little better care of the rooms in the near future!

Had a great lunch here Sweet potatoes fries and a Turkey Brie Sandwich delicious Staff was pretty friendly, nice laid back place to have a cocktail and Lunch date

Also disappointed to not be able to write a decent review.
Beginning with getting out of my car to check in. Not one person offered to help with bags.
Room is dirty, ac fan won’t shut off. No safe, refrigerator and very poorly decorated. The room has furniture that appears to be left over from the old Days Inn. See photo.
Could be great. No doubt due to great location, the price will stay“great”, but certainly not the accommodations.

We LOVED our stay at the Ellis. We arrived Thursday for DragonCon and stayed till Sunday. It was an excellent choice even if it isn’t an «official» Con hotel.
The rooms were nicely sized and laid out, quiet and comfortable. The bed was heavenly! The showers were spacious and quick to heat up as well.
We enjoyed the restaurant and bar downstairs and fell in love with the staff. Everyone treated us like we were the most important guest and we never had an issue with a single hotel worker. They were friendly, talkative and felt like a family. I cannot repeat how awesome the staff was.
We tried the food several times and enjoyed the meals we had. Much better than a lot of the other hotel restaurant choices in the area. The bar is limited and doesn’t have draft beer, but the bartenders make some rather nice cocktails to make up for it.
The only small complaints we had were:
Rooms were still a bit dusty and very humid.
We didn’t get turn down service on Saturday and had to call it in.
Bathroom lighting was very low, and the toilets were CRAZY loud.
TV had picture issues, but we only kept it on for noise so it wasn’t an issue for us.
Mini-​fridge was beat up a little and had some cooling issues.
All of these however were small problems that weren’t really a big deal during Con at all, so we didn’t feel it necessary to complain. At any rate, we’ve already reserved there for next years Con (we heard rumor that they’re remodeling over the next year so we’re excited to see the changes/​improvements) and can’t wait to be back!
Also, if you’re into haunted hotels, look up the history of this one ;-)

Chef Ernest is awesome.
Very accommodating mentality from him.
Rooms and overall service are good. Very efficient post magic city spot.

I was literally physically accosted by an employee, witnessed by my friend, called names, and had to have the police come, as there is now a pending police report. I am still in shock about the series of events that occurred at this hotel, and want to warn anyone never to eat at this horrible place. I don’t know how this hotel is in business, and hope justice is served after what awful acts I experienced this evening.
The one star is so I could at least post this review, or rather, warning.

Location, location, location! Right on beautiful downtown ATL where you are a walk away from many restaurants and bars! The staff is very friendly! What I thought was going to be the start of a bad stay, turned out to be a very pleasant one. When I arrived there was a mix up with my reservation and their system was down! After a 10 hr drive, all I wanted was a smooth check-​in. Well, luckily they have a NICE bar were the manager sent us to have two comp drinks while we waited for our room. I had the Peach Margarita which was the right amount of sweet and sour, Delish! Hubby had the Ellis Manhattan, also made just right. The hotel is very nicely decorated. My favorite part was the BED! one of the most comfy beds I’ve slept on! And the the pillows! I slept like a baby! I highly recommended. Check out my pics.

I am disappointed that this review is not going to be a good one. I have been wanted to stay at this hotel for over a year after viewing photos, reading many reviews and my love for boutique style hotels. The Ellis Hotel did not meet my expectations.
I checked in here after staying across town at another hotel for one night to be closer to a conference, I was attending. Although I did not expect my experience to be on the same level as the prior hotel, I didn’t expect a below expectation stay either.
First, let me say front desk and maintenance staff here get a solid 5 stars. Friendly, accommodating and personable. Can’t say enough complimentary things about them.
For the rest of my stay, it was just mediocre and that’s a modest description. For 2 nights I stayed on the women’s only floor. In my opinion, not worth the extra money. Basic & no frills. 1^st mishap, housekeeping doesn’t restock the toilet paper with no extra rolls & WiFi connection was poor both days in the room. I then moved to a room with 2 queen beds to share with a friend attending the conference. Poor WiFi reception & everyday had to log back in and one day had to log in multiple times, telephone buttons didn’t work for all options and speakerphone didn’t work in one of the rooms, one wine option and a small platter of what appeared to be roasted veggies for happy hour, room service tray from one evening stayed in the hallway until the next evening when I called downstairs to advise it was outside of the door, multiple ants on the television console/​dresser… In the hotel’s defense when I reported the ants, they did move us to another room, which was appreciated. However, too many other things happened during my stay that were disappointing, so the gesture was too little too late for me.
I would not describe this hotel as luxury, posh, or opulent, it’s just mid range. I will not return, The End.

Hôtel sans particularité notable.
Accueil satisfaisant, chanbre correcte, petit déjeuner satisfaisant.
Un point positif à noter: le wifi est gratuit, ce qui n’est pas courant dans les hôtels américains où il est souvent hors de prix dans la chambre.
Situé dans une rue un peu passante, (bruit si vous êtes logé dans un étage inférieur). Multiples bars et restaurants dans la rue.