United States Post Office

The worst. I just dropped off two DirecTv packages that were supposed to have tape to close the boxes. One box had the tape and the other didn’t. The employees were not friendly and refused to tape the other package. I had to buy tape for $ 5 in order to ship out the box… Ridiculous. Will find a way to avoid this USPS location always… Even though it’s less than a mile from my house.

I’ve always had good experiences at this post office. Recently stopped by to grab some stamps on a Saturday. There were 3 employee working the counter and the line was moving fast.
The postal worker that served me was friendly and fast.
I use the self-​serve machine when the customer service desk is closed.
Large parking lot for parking, but it can be hard to get out of there due to traffic on Howell Mill.

Consistently get good service from this location. They are always helpful to me. I greet the workers with a smile and get it in return. It’s the post office I use when I’m at work.

New feature! Zero interaction! Enjoy not being greeted upon walking up to the counter. Wait a few seconds awkwardly as the employee will not say anything. State what you would like anyway. Employee will tell you «WAIT»… Then you realize… Oh hey! He’s got earbuds in both of his ears! Okay. I hate when people come to my job and try to demand that I stop making a personal phone call and actually do my job too. The nerve.
Once finished with his phone call on his cell phone, the manager of this post office will look at you with ice cold eyes and say «yes?». Wait, is he talking to you? Yes, yes he is.
From here your package you’ve come to retrieve will be pushed across the counter silently.
Don’t worry. Saying thank you wont be necessary. His ear buds are already back in his ears.
***this just happened. In real life.***

I just witness the manager and a clerk at this location act like complete jerks. A woman apparently mailed an extremely important document to Malaysia and was upsold on a service that allowed for tracking. She paid $ 80 to have the document notarized and another $ 60 to have it tracked to its destination. The package is now lost and the men at this location told her usps cannot track a package once it arrives in a country. She asked for a refund and they refused telling her she got the service she paid for. She was misled when she was sold that service and anyone watching can understand why she was upset. These men just wanted to make a point. They were not at all interested in apologizing for the miscommunication or helping her find a way to track it via Malaysia’s postal service. I would spend the extra money at FedEx or UPS if I am ever in need of shipping overseas. She was scammed.

I will give them 3 stars only because of location. Hard to get out and in. The management is always rude. James Howard is the manager and besides telling you to get out of line to get a package, really doesn’t have a clue. I asked him his name, and he walked to the back of the post office as if I wasn’t asking him a thing. The two young ladies were very helpful. The tall lady Pam is very helpful and The short lady with braids and glasses is always helpful think her name is Cynthia. They are the two I will always go to after a bad experience with Johnson who is nasty and mean. Then there is the black ball guy he is nice and comes from the back to help out when I have to get a package. Then there is Carlton oh Carlton. Mean mean and then mean. I frequent this place about once a week. Its my local post office and the only two people I will ever go to for my packages and stamps are Pam and Cynthia. Never had a missing package here so that’s a great thing. This post office is OK but has its issues.

This PO was decent except for the miserable old cow working at the desk. She was nice enough to the person ahead of me, but rude to me from the get-​go. She interrogated me about what specifically was in my package, even though I had already answered all of her necessary questions about its content. Then she snapped at me to go fill out a form and rolled her eyes and basically told me to figure it out when I asked for a pen.
When I was finally helped by the other associate, Lemon Lips started mouthing off about me to the woman she was helping at that point.
The other employees there (a young man expediting the long line and the tall, long-​haired woman also behind the desk) were nice enough, but their coworker’s stank attitude drags everything down.

I don’t think I’ve ever had a Better experience than today at the Post Office.
I couldn’t find a box that fit my package I was stressing about sending a gift to my mother in law and couldn’t seem to get it together today.
Angela changed it all for me! She was so helpful and awesome.
She found the perfect fit for my gift and made sure u knew they had great cards (i bought one and included it in my package).
She taped it up for me and had me laughing the whole time. It’s refreshing to have someone actually care about their job and care about you.
Angela really turned my whole perception of the Post Office around from complete dread to a swift, pleasant experience.
I won’t go to any other locations ever again!

Deplorable customer service. The staff insulted me and my wife so we went to UPS across the street. Don’t ruin your day by coming here – would rather have driven the package to its destination myself!

I have an appointment for passport services at this facility and needed to ask a specific question. I’ve been trying their phone number for more than 30 minutes now (11 tries according to my call log) and it’s always busy. After reading all the negative reviews, why do I suspect that someone has just taken the phone off the hook to not have to deal with customers?

Probably the worst place in the world to get your passport stuff or anything period.
They accepted a penciled passport application which its supposed to be in pen and they never said anything.
When we get the letter back to fix the application and are told to reprocess it at the same facility, we have to come back to this shit hole.
The guy accused us of never getting the passport there in the first place, and not only that he purposely sent us away and refused to mail back their fuck up after we waited for 30min. He told us to make an appointment and when we were there the first time I watched them take 3 walk ins.
MY FIRST EVER BAD REVIEW, AND I’VE BEEN ON HERE FOR OVER A YEAR.

My friend had to ship his guitar and we were slightly confused about how to get it done. The staff here listened to us patiently and help in whichever way possible. Line was short. Price was much cheaper than UPS. All in all, it was a pretty good experience.

Horrible Service– I called prior to my arrival– I needed to send 300 certified letters, upon my arrival, I was told the limit was 10 per customer. I mentioned that I used this location prior to send the same amount the month before. Again, I was told the limit is 10 per customer. I asked to see if that was in writing anywhere or how I would know that. I was not given a response. When I asked for a number to make a complaint, the supervisor went in the back and never came back.
DO NOT GO TO THIS POST OFFICE– the workers are just lazy.

The name of the employee was carlton. Management reading this? Multiple terrible experiences with this specific man… I have seen him treat literally everyone he interacts with like crap. Do something about it.

If I could give zero stars I would. This is why the United States government should privatize the post office. The workers at this branch are inept government workers who can care less about you or there job. There might be 5 employees standing around, but only one is on the clock. They lose packages constantly and do not follow their own procedures. This location is the poster child for lazy government employees and is also a traffic nightmare to get in and out of.

I’ve never dealt with people more rude than the incompetent employees of this branch. They flat out refused to even check for my package, which I had confirmed was at their branch. After 2 calls to USPS customer service and opening a case, I was informed my package had been mistakenly delivered here. When I called, all I was met with was «You need to call your post office. We’re not your post office, stop trying to ask us for your package.» They wouldn’t even hear what I had to say and hung up on me. I would go out of my way in the future to avoid interacting with this branch in the future.

I went in with 2 packages that were already labeled via eBay. They were paid for and I just needed receipts so the buyers could see they shipped. Plus both items were $ 800+. I do this all the time; go in, they scan them, give me a receipt.
One: I was treated with ZERO respect.
Two: I had to wait FOREVER while they chitchatted and flirted with other customers.
Three: When I finally got up there I was informed that it would be $ 2 per package and I’d have to fill out paperwork… TO HAVE THEM SCAN THE PACKAGES.
I went to the post office at 780 Morosgo Dr NE, Atlanta, GA 30 324. I suggest you go there if you want prompt service, professional but friendly attitudes, and no made up «charges».

These are the laziest employees I have ever seen in my entire life. They refuse to get off their butts for anything. The man with the eye patch is particularly unpleasant and rude. I will go out of my way to avoid this post office.

Average

This is an ugly post office and traffic coming here sucks. Traffic leaving here sucks. Fortunately, it doesn’t all suck. The lines don’t really get that long until late in the afternoon. If the wait does get bad you can always used the automated machine in the front.
#Yelp365 — ⁷⁴⁄₃₆₅