Vision Source Insight Eyecare

I love love love this eye care center. I have been going to them for the last few years and I have a great experience every time. The staff is really friendly and I am always in and out before I know it. While all that is well and good what I like most is Dr. Sweeney, while I am a late adopter to new tech, he is not and I love that he is always telling me about new technologies in optometry. The reason this is important to me is he is someone who loves his work and is always looking for more options for his patients. And while my answer is often «maybe next time» I like know that the person I trust with my eye health is a doctor who is engaged in the work and genuinely cares.

I was pleased that the eye doctor just across the street from my house was in network. I did have to schedule my appointment about a month in advance since I needed one later in the day.
From the moment I walked in the door, the staff was super friendly. I filled out some forms, only providing information that I hadn’t already given them on the phone. They were very clear about how one of their diagnostic tools was not covered in most cases by insurance but that it would cost $ 58. I appreciated that honesty and that they let me make that decision with no urging other than the printed information they asked me to read. I did opt for it.
Within a few minutes, a technician greeted me and walked me through a series of exams for my eyes and vision including the optional test. Then I was taken to an exam room where the technician did a little more, asked me a few questions. Within 5 minutes, the Dr. David Sweeney arrived to interpret the results and do some more exams. He was personable and thorough. I felt that there was a little bit of upselling, providing information about fish oil that could be purchased through them of higher purity than the generic brand that I buy, but in general, still a very pleasant experience.
After getting my prescription, the technician walked me over to the glasses side of the building, where the employee chose frames for me (at my insistence, since I’ve never had glasses and have no idea what to expect or need). While I was encouraged to get transitions lenses, I chose not to for this pair. The employee understood and didn’t try to sell me either way. He checked me out for the entire visit, and they’d already confirmed costs with the insurance company. The whole process there took less than 10 minutes. And I was given to $ 20 vouchers for new patients, one of which my husband was able to use a few weeks later!
While I was told that it would take a week, I got a call 2 days later that I could come pick up my glasses.
I don’t have much experience with eye doctors, but the folks at Vision Source InSight seem to be top notch.

I used to detest going to the eye doctor as a child, but I’ve come to realize that I actually get excited before coming here. They always have MY contact lens brand and prescription strength right there ready to try the same day. I can see ²⁰⁄₁₅ right now due to a new type of contact lens they are letting me take for a test run, and they were very patient with me in the back room while I was trying to put them in (I’m still not a pro after 10 years of contacts). I’ve never had problems here and fully recommend checking these guys out.

I’ve always had a great experience at insight. I am seriously nearsighted, and this means I need to make sure my eyes are well taken care of to keep them healthily and seeing clearly. I’ve made the mistake of going to cheap eye places, but have found they don’t take the time to address the whole picture of my eye health. Dr. Sweeney takes his time to look at all areas of your vision, answer any questions, and keeps detailed records to monitor changes. I really love that he uses the latest technology to get the perfect match for your contacts and glasses. I trust my eyes to Dr. Sweeney.

Vision Source Insight Eyecare Rocks! The staff is amazing and Dr. David Sweeney is knowledgable, takes time to answer all my questions, and kind.

I was so pleased when I visited Vision Source Insight Eyecare. They were polite, courteous, patient and friendly. When I told them I did not have enough money for the additional tests on my eyesight that they wanted to do, they did it for free saying «since I was older, they needed this base line information and cared about my health!» Since I am retired, it was a pleasant surprise and much appreciated and I enjoyed the genuine concern they had for my health. The doctors were patient, friendly and spent time with me and I did not feel that they were rushing to get to another customer. When I was finished with my exam, their optical shop is in the same facility and I found the staff to also be helpful and friendly and didn’t pressure me to buy what they wanted me to buy. As you can see, this is why I was pleasantly surprised, because you don’t find businesses and doctors who seem to go the extra mile for you anymore.
–Regina F

Great service and products, however long waiting periods for a scheduled appointment. I will continue to use Vision Source for my eye care needs, And, I will recommend them to friends, however I will warn them of the long wait times.

The staff and Dr. Sweeney are awesome! Roswell Rd. in Sandy Springs is a headache, but well worth it for the care provided at InSight Eyecare!

I highly recommend Vision Source for all kinds of eye care needs. The doctor (Dr. Rachel) is very knowledgeable and polite. She explained every detail possible to me regarding my eye tests. The staff is awesomely friendly, It never felt like am at a doctors. Even the guy helping me to select a frame proactively pulled my better Vision plan (I have two Vision plans) and worked out every possible combination for me to shell out the least from my pocket.

While in Atlanta on business last week, the lens popped out of my reading glasses again… yes, it happened a few weeks ago too. I found this office not too far from where I was working, explained that I was passing through and, though it was the lunch hour, they took care of me right away and treated me as though I were a longtime patient. The technician (sorry, forgot her name) fixed the glasses quickly and even took time to explain that the screw was stripped and how she fixed it. And they wouldn’t accept payment. I was impressed with this office… very clean and professional. If I lived in the area, this would be my eyecare center! If they treat a stranger like that, imagine the service you’d get as a regular…

Best eye doctor for severe astigmatism. Dr. Sweeney and Mary take as much time as necessary to give me the gift of sight. Chronic dry eye and discomfort has been completely corrected with Scleral lenses. Worth the hour drive for exceptional care. Dr. Sweeney has truly has impacted my life every day.

I found Insight because they were listed as a provider for Ogi frames. I came in with a prescription that was about two months old from a doctor I’d been seeing for about 10 years from California. I called to inquire about the frames and John ordered me the frames I inquired about plus a few additional options that were similar. I didn’t even have to go in to the office or give a deposit. When the frames came in (in less than a week) John called me personally.
I selected the frames and had my glasses made up. John provided a detailed itemization of all of the costs, which I was able to quickly use for reimbursement through my health insurance plan. Yes, they were costly, but I got the thinnest lenses with expensive frames. When I got the glasses I thought that looking at the computer was a little blurry so I went back and Dr. Sweeney evaluated my vision. He changed my prescription and did not charge me for the exam. I was also not charged for remaking the glasses, even though it was not their fault. Dr. Sweeney’s exam was more complete and took more time than any exam I have had in 40 years of wearing glasses (I have since had exams with both of the doctors Sweeney, the experience was similarly positive).
John was very helpful in the selection process. New glasses are such a big investment and you have to wear them all of the time, so selecting a good frame is very important. He spent a lot of time explaining the pros and cons of the frames I was considering and tactfully steered me away from a frame color that, looking back, was probably too extreme for my career situation.
When I got my new glasses they were fabulous! John said that their goal is a «wow factor,» which I can agree that I got. Everything was much clearer and my lenses were extremely thin and light! They even said that it was ok for me to order lenses with no frame on the bottom, something that no other optician would permit (my prescription is very strong and they said that it would make the lenses susceptible to breaking and the thickness too noticeable from the side). John told me that we could try the frameless and if I didn’t like them we could order a different style and if they broke within two years they would be replaced with no charge (this type of guarantee usually costs extra, it is included at Insight).
I have received many compliments on my glasses and have referred one person, who was very happy with her experience. My husband also got his glasses made at Insight and he is thrilled with the results. His prescription is extremely strong (–8.0) and his lenses were impressively thinner (we always paid for the high index lenses before for both of us, but the labs that Insight uses can apparently make the lenses even thinner). He got a pair of glasses with dark blue silicone sides (arms), which are very comfortable under his motorcycle helmet and do not slide down his nose when he rides his bicycle and gets sweaty. Yet they don’t look like «sports» eyeglasses.
We are both extremely happy with the service, products, and especially the lens quality at Insight. The cost may be a little higher, but there is a big difference in the exam (they take the time to really determine what is going on with your vision), the consultative service, and the final product! You wear your glasses on your face every day, and they help you see… I think it is worth it!
August 2012 Update
Both Doctors are very caring, professional and skilled. Dr. David Sweeney helped me through a very scary eye condition with weekly exams and detailed instructions. It was a condition that causes 10% of blindness. The doctor was very patient answering my questions and it was very easy to schedule my follow up appointments. I can’t say enough positive things about this practice. Well, also, John, Jeremy, and the office staff are very friendly and helpful in selecting glasses.

Now I actually look forward to an eye exam. David Sweeney, O.D. is a great guy who constantly invests in bringing the latest technology to his practice. During my first visit they took a digital image of my retina so that they could note its present condition and compare my eye health from visit to visit. This technology wasn’t even mentioned by my prior eye care professional. In my recent visit to Dr. Sweeney’s office I was surprised to be examined using a fully electronic, digital prescription testing system. No more manual lens rotation to arrive at a prescription. Plus the digital results could be sent directly to the labs lens grinding equipment, reducing lead time and eliminating any opportunity for error. If you are interested in better vision utilizing state of the art technology, please visit Dr. David Sweeney, O.D.

I just can’t put my finger on it. Or is it just me, as it is with many things? I get the strange irky feeling whenever I call or am called by this place. Then, dealing with the extremely professional staff (I say extremely because it feels so devoid of that something I can’t put my finger on, not in an entirely good way…) I continue to get irked and find myself trying to rein in my nerves. Oh, these people are every bit professional. I’m not trying to diss the business, no way.
I just think I’m not suited to the aura/​feel I get from the very professional people at this place.
Next time around, I’m going to seek a warmer atmosphere to get my eyes checked and while I’m reminded that I’m getting old in an indirect way.

A friend of mine recommended Dr. Sweeney for my eye exam. I had previously been going to the Marietta Eye Clinic, but after moving to Atlanta I decided I didn’t want to have to drive 30 minutes to see the eye doctor. This was a mistake on my part.
I was having some problems with my vision and decide to go in for a routine examination since I was probably due for a new prescription. I went through the whole eye exam process, got new trial lenses, and went on my way. The next day when I put in my lenses I couldn’t see anything. It took two more visits to get my prescription right. I don’t know that it was Dr. Sweeney’s fault entirely, it may just be that I have bad luck.
It was easy to switch out the contacts that were wrong, but I ended up getting the shaft on my glass prescription which they insisted on changing out. It turns out that after getting my contacts prescription correct my glasses lenses never needed to been changed out from my old prescription. I never got a refund for the new lenses I had put in my glasses and didn’t even need.
Also, Dr. Sweeney does not dilate the eye. I have done some research and the technology Dr. Sweeney uses is not comparable to eye dilation. It is better to have the eye dilated to check for eye disease.