Walgreens

Awful. Agree with every other post. Staff is a bunch of incompetent and rude imbeciles. Had an Asian female manager following me around the store one night as if I’m a thief (for the record I’m a clean cut professional in my thirties who lives near the store and shops there often). Poor attitudes from the very slow cashiers can be expected every time. One time I purchased coffee creamer, got home and realized the seal was broken so I immediately ran back down and showed it to the same cashier who checked me out five minutes prior and i asked him to exchange… believe it or not he wanted to see my receipt (which he had not given me when I purchased) …all for a $ 3 container of creamer for which they inconvenienced me so badly having to make two trips. Unbelievable. And what’s with keeping the restroom under lock and key?! Is this alcatraz… no concept of customer service whatsoever.

Frankly my dear they just don’t give a damn.
Understaffed, Attitude, Slow and Uninterested.
Why does this location have the right to hang the Walgreens Sign given my past positive experiences with other location in Georgia and Florida? I am speaking of the Pharmacy department.
Not since a fast food place in the hood have I had such poor, uninspired, lackluster, couldn’t give a damn service. Get a txt saying my scrip is ready call to confirm cause I have been burned before and… No answer. When I finally got to speak with someone I was told «our phones were down» the order wasn’t ready.
Calling to ask the pharmacist a question is like pulling teeth.
Note to the Regional Manager at Walgreens…
…Call this place on your own try to get even a low level of service and make note of the tone, willingness to be helpful and the general attitude of whoever you get IF you can get anyone at all.

Terrible service and it’s one of those that you are bothering the staff by daring to make a purchase. Never more than one cashier who can’t seem to figure out the system. Save your time and keep driving.

Drive Thru Pharmacy is a joke! Staff would not help me since I had my child in the car! I asked for children’s decongestant and a nasal clearer and was met with staff that was unfriendly and rude. I was told to go home and come back when I didn’t have my child in the car!

The worst Pharmacy on the planet! Understaffed all the time!!! And one Pharmacist is extremely rude. If you have to call them, the wait time is at least 20 minutes before they pick up the phone. I will never go there again.

Nearly impossible to get them on the phone. Have waited at least 15m each time I call (~5x). Twice I had to get customer service to page them and tell them to answer. Once they left the outgoing message on all day saying they’re closed. They never contact me if there’s a problem. Their auto-​refill program never lets me when the script is ready. Definitely go somewhere else. I’m switching right now.

This Walgreens opened recently at the intersection of Briarcliff and N Druid Hills Road. You would think that because of it’s location, it would be difficult to get in and out of but, it’s actually the opposite. It may be trivial to some but, the ease of access in and out of the parking lot here is a major bonus. With all the congestion from Chick-​Fil-​A, the Panera Shopping Center and highway traffic, this is a great location.
Being that it’s new, it’s spotless inside. I stopped by to visit the pharmacy because my allergies were acting up. One of the employees who was stocking the shelves was really nice. We talked about the high price of allergy medicine across the board. We both appreciated the Walgreens brand that was a few dollars cheaper. (I still opted for Clairitin).
When checking out, the pharmacist was very nice in explaining the process for buying Claritin D (they keep it behind the counter and store your information because people use it to make Meth). She was generally a very friendly person.
I was pleasantly surprised at how kind the employees are. I will definitely be transferring my prescriptions to this location.