Friendly’s

The evening before our wedding in Bristol/​Providence, we stopped at this location off of 95 for a quick bite. It was already 7pm and we were in a rush, so we called ahead in the car, intending to eat while continuing our drive south. So we ordered a couple of meals and a shake to-​go by phone and then headed over to pick them up. We were quoted 15 – 20 minutes. We arrived in 10, left almost an hour later. They hadn’t even started on our meals and despite stating that they would start our shake upon arrival, it took fifteen minutes after me paying for them to start on that. Then, of course, they gave us the wrong size– a kids one! No, we did not have any kids with us. They also forgot our second drink– «I thought the milkshake was your drink» despite paying for two.
After 45 minutes, the manager came and gave me my tip back in cash because voiding a credit card transaction was too much work for them. Oh well. He didn’t even offer to comp one of the meals, or both, for us despite the fact that we were still waiting by the time he arrived.
The final issue was, after almost an hour, they forgot all silverware. The guy didn’t even know where to find it. UGH!
Nothing you receive will look like the picture or even any normal description. They mixed fries and broccoli together in the to-​go box, making for some soggy fries…
Just avoid at all costs. AVOID!

Sooo much better than the one in Framingham. We went in at noon on a Saturday and our service was excellent. Denise had our table and she was very attentive and fast. I had the new mozzarella chicken salad plate and it was really good. For such a busy time of day, I am still impressed with how great we were treated.

Eh I come here for chicken tenders and ice cream. Can’t really mess up chicken tenders and scooping ice cream. They didn’t really invent the wheel. Service is hit or miss.

Came here on a weekday and still it was kind of packed. My son is Autistic who has sensory issues with noises so automatically he had his hands over his ears as we waited to be seated. I was hoping it was some what not busy but of course understandable. The fun kid’s menu items like the cotton candy drink and awesome build your own ice cream kept his attention away from the noise so that was a plus. I ordered a dish that had fried shrimp with buffalo sauce on it but received plain fried shrimp. I still ate it and was still pretty good so I couldn’t complain. Wish I could’ve tried that buffalo shrimp though. Maybe next time.

Went for dinner and icecream. Waited five minutes. No one was willing to seat us. Waitresses were totally indifferent. Left to patronize a local establishment and glad we did.

Great service. My family had the friendliest waiter! It took a bit for the food to arrive, and when it did, it didn’t seem too appetizing. The sandwich I ordered was sloppy and the bread wasn’t even on top of my sandwich. I understand Fridays are crazy nights but really? The sundaes were made poorly as well. There’s was like no ice cream… Such a disappointment.

awful service! Usually when you see an empty dinning room, that would ensure you being seating promptly. Yeah not here, after 10 staff members walk by you, looking the other way avoiding you… Maybe then you’ll be seated, but there’s still a good chance you will have to wait a few minutes. The servers are not who I would like to be handling my food. Very very VERRRRY unprofessional looking staff. Also, they changed their menu! Seems as if the want to be a Johnny rocket.

My boyfriend and I come here all the time for take out sundaes, but after our last experience here we would probably never come back again if it wasn’t for the excellent taste of the ice cream.
For the past couple of months our sundae orders have been messed up 4 – 5 different times that we’ve visited. We always order the same thing and it’s always a simple order so it’s astonishing to me how it continually is wrong. One time both our ice cream flavors were wrong and pretty much every time we go our toppings are wrong or missing.
This time I received hot fudge which I didn’t ask for (and actually hate on a sundae) and the almonds I wanted (and was dying to have) were missing. I know it’s just ice cream but I’m so picky with how things taste that it’s a huge disappointment to me. I feel like I can’t trust this place anymore. I’ve never had this problem at any other ice cream shop I’ve been to. I don’t know if this is due to the fact that the employees just don’t care or not.
I will say though, there are some employees there who we’ve had in the past that did an excellent job, but they don’t seem to work in the front anymore. I suggest going forward that the order taker at least read back the order to the customer to make sure it’s correct!
If a Ben & Jerry’s opened around here I would never go to this Friendly’s again!

The service at this location would be too slow for snails. We sat down and she took our drink order, after waiting 20min for water we left

Well I think I really should start with the fact that it took over 10 minutes for anyone to acknowledge us standing at the podium waiting to be seated (i would have to say there were at least 5 servers on). At least once we finally were sat our waitress came over immediately. After getting out drinks she came back to take our orders, the way she spoke it was almost as if she had the smallest vocabulary. «Sure» was her go to word after anything we said. I have to say, compared to the other servers she seemed to have the largest section. However, that is no excuse. I worked for friendlys years ago and know the sort of standards and timing they had then. If so many have shut down, why is this one still open?

Service was slow. The waitresses ignored me and hovered over just one booth. Granted it was a child having a birthday, I was getting really impatient with just waiting for 10 minutes for service.
The ice cream is the same as its always been, just wish the service was better.

Friendly’s is my go-​to spot for comfort food (check out my reviews of other locations if you don’t believe me), but this location didn’t live up to my expectations. I came here because a friend from Louisiana had never eaten at a Friendly’s, and was about to move back home where she would forever be deprived of Conehead sundaes and Fribbles. I could not allow that to happen.
We both really enjoyed our food and ice cream. However, service was really off. Our waitress was very slow. In the beginning of our meal we cut her some slack because the restaurant was slammed. But later in our meal she was hanging out and socializing with a nearby table for almost 10 minutes while we waited — for refills (which she asked us about but never got us), for to-​go boxes, for our ice cream orders, then for our ice cream. She self-​consciously noted that «we must hate her!» more than once during our meal. Girl, if you know you’re messing up that hard, you really should be trying to make up for it.
3 stars because even with terrible service and long delays, the Honey BBQ Chicken Super Melt is still the most delicious artery-​clogging food in the world, and everything tastes better with hot fudge, whipped cream and a cherry on top.

This was a childhood hotspot! Clown cones– whats up! Sadly, this place closed and is no longer in Michigan from what I understand. So when I planned to trip to the New England area I was informed there was a Friendlys there & they frequented it often! I got the traditional diner fare — we split mozzarella sticks, I ordered the chicken tenders & fries (YUM) and a Reese’s Cup Sundae which was DEE LISH. The only downsides are that ice cream is not portable so that I could stock up back in Detroit and their Ranch was not that good. I will definitely go back on my next visit.

Great place to grab a patty melt. The waffle fries are awesome.
The ice cream of course is to die for… plenty of flavor options and toppings galore. I love the Friendly’s Vienna mocha chunk flavor with whipped cream, hot fudge and chocolate jimmies! Yum!
It’s not gourmet but hits the spot when the mood strikes.
We tend to go later in the evening and have always had fast and friendly service.

It’s kid friendly and the ice cream was good, that’s why it gets 2 stars. In a nutshell the place is sticky and the food is questionable. The people on both sides of us were trashy and cursing at their kids the whole time, then a kid barfed and cleared the room. Dirty silverware, no offer for a refill as your cup sits empty for 20 mins, gotta ask yourself when you can flag someone down (in our case when the bill came). For $ 2.29 per soda you bet I want a refill! Almost $ 9 for an order of 12 waffle fries with a squirt of cheese on it. My son’s kids meal came with 3 chicken fingers, 1 had what looked to be a bite missing out of it. Sauce looked like someone dipped in it as well. Very strange, he ate some fries and ice cream and we left. Don’t think we’ll be returning.

This visit was enjoyable the food was great and the price was good. Would go back again!

I will be surprised if this company is still around in a few years. It never fails every time I visit Friendly’s and this location in particular the service is super slow and I see no rush in anyone to get the paying customers in and out of the restaurant. In turn many people are waiting for tables and some people are leaving very unhappy.
My experience today was just slow service at 4pm on a Saturday. Our meal was fine and ice cream tasted fine. I just didn’t want to waste away my Saturday evening at Friendly’s. Next time a burger and fries from Wendy’s will be my choice.

I visited this Friendly’s for the first time today. I ordered some take out and it was cooked very promptly. I was at first concerned that it might not be because I could see that one of the cooks was talking on his cell phone while preparing food [really people… this cell phone thing has gotten way out of hand].
I was waited on by the very cute and personable Nathan who gets my vote for «best smile in Attleboro».
And last but not least, my food was very tasty. I ordered a plain hamburger cooked medium and it was. I appreciated the bulky roll. The french fries were delicious and salted to perfection.
I’d go back.