Stateline Auto Brokers

I am updating everyone from my previous review. Sense my first review of stateline, my car has gotten extremely worse. Two of the tires that have had to been replaced, I have had to put thousands of dollars into just the engine… AND IT STILL NEEDS MORE WORK. The most recent problem to occur is that an exhaust leak had developed and within a week my car sounds like a tractor trailer… I have a Jetta. This car needs more work to make it run smoothly. The worst part is that I am only 19 years old. This dealership sold a lemon to a kid who can’t afford to spend a lot of money on anything right now, let alone have an unreliable car. I said it once and I will say it again, DO NOT SHOP HERE.

Buying a car at first seemed like an easy and friendly experience. After a week of having the car the problems with my car began. The trunk was extremely unsafe and hit my five year old and my boyfriends seventy year old mother both in the head. We were told that there was nothing they could do because a part had been installed on the trunk that did not belong there. Shortly after that the window would frequently not go up and they would not look at it at all to see what the problem was. Turns out that all the wiring in the door was improperly spliced. Now we needed four new tires several weeks after buying a car. All the treads were different, all the tires were different and all were rated wrong for the car, again another safety issue.
The problems keep coming and we just get the run around from these Formerly Friendly Salesmen. DO NOT BUY A CAR HERE. All we ended up with was a lemon which I can’t afford to make lemonaid out of because the car has so many issues.

ADDITIONS ADDED AFTER RECIEVING A THREATENING UNPROFESSIONAL CALL FROM Lou at STATELINE. Im sure the owner, John and the authorities will appreciate the tone of my voicemail message. They should be called «OVERUSED» DEALERSHIP. I purchased a HONDA Accord here with only 90,000 miles back in Sept 2014, It has many problems. The ignition often doesnt turn over, so sometimes the damn car wont start — completely serious. I have had door panel problems, during the winter the drivers side wouldnt open I had to keep using de-​icer daily, door handle problems, trunk doesnt stay open, needed 4 new tires within 2 – 3 months of buying it which I had to get the owner involved to replace it no charge*, within months power steering and pump are leaking so when you steer it makes a loud terrible grinding sound, control arm needs replaced — real damn safe, brake problems, catalytic converter needs replaced, even the oil panel plug didnt stay on — I called them about fixing the oil panel, but Lou never called back! Try to call Lou after the warrantee is up — or after he reads your Unilocal review after giving so much consideration about doing so — and hear how helpful and friendly he is. Now the damn driver side window finally wont come back up no matter what — the motor and switch are busted, a problem I went into Stateline to fix a week after buying the Honda and the tech wouldnt do it because he couldnt replicate the problem at that moment and find out what part was causing the problem* — well guess the problem was the whole f’ing door then. NO WAIT, THE PROBLEM IS THAT I BOUGHT A CAR AT STATELINE. I feel robbed. I just needed a car, man. Now I have a moneypit. It’s just not fair.
*Stateline replaced the four tires that NEEDED to be replaced because we had a quote from a tire company that states it was necessary and unsafe due to each tire being different with different treads and not to HONDA specs found on door panel. They replaced the tires with standard tires from Town Fair Tire.
*Affordable Glass, 401−434−6000, a fantastic company which I highly recommend fixed the window problem for $ 188, and Affordable Glass found the door handle was actually being held up by a zip tie! Looking forward to that needing replacement!

In the past decade of purchasing vehicles for my self, StateLine Auto was the friendliest and honest with their prices. The owner John was hands on with his business and customers. The sales man Lou really knows what his talking about and got me a nice rate on my finance. He told me his been in auto sales business for 31 years, and that shows in his work. I was very surprised to see the set up and condition of the shop from what it was from the old Stateline, talk about doing a 180. They also have car selections of all kinds. Great new dealership and Ill be looking forward to dealing with John and Lou again.

Lets see. I looked at a vehicle at this place, the pick up was a good deal. Talked to the sales manager to set up the deal, took all my info for a loan, my credit isn’t that great, I had a co signer and there credit is very good. We went around for week he was trying to get good rates etc… Today I stopped by to see what was going on and he told me that he would call me in a hour never called. This evening after supper I stopped by the truck wasn’t there and he told me that he sold it, he never gave me chance or a call. This dealership in new to the area and has bad business practices already. With this kind of service they will not be around long…
The other thing that got me about this place was I asked for a Carfax on the truck and I was told that they didn’t do it because it’s to expensive…