Hoffman Electronic Systems

I regret not getting ADT instead. Costumer service is horrible! I had to wait 3 weeks for someone to come out and inspect my alarm system. MARK was a lier and terrible salesman. After i tried contacting him he would dodge me. I suggest stay away from hoffman systems.

I must say for not having an alarm before I’m not sure the experience could have gotten any better. I was looking for an alarm so I called up Hoffman Security. A wonderful gentleman name Mark came out and talked about what I did and didn’t need. He wasn’t pushy or wasn’t condescending and didn’t try to sell me something I didn’t need. He was polite and straight to the point, we signed the contract that day and within a couple days I had a installer at my house. He was on time and very professional. The install didn’t take nearly as long as I expected, once he was done he gave me an introduction on how to use it and he was very knowledgeable in the random questions I had asked. I would definitely recommend their services to anyone who is looking for a professional security company.

ive had hoffman for 3 years. my alarm stop working, stopped communicating with dispatch and they did not tell me. when i called in to do a test, they said they tried to call me 3 months ago and i never answered. seriously, so i have been exposed for 3 months, how about a letter or sending someone over to see if i was still alive. call the cops dammit. they said that the cell towers in livingston were upgraded from 3g to 4g thats why my unit stopped sending signals. so they charged me $ 120 to replace the unit .
baloney ! stay away from these thugs, they dont care about you, they just want your money. i could have been robbed because their stupid system got outdated and they chose not to let me know. how dare you …

I’ve had Hoffman for 10 years, very fast, effective, best quality home security in Merced.