Auburn Glen Apts

I moved Into the place last year and from the beginning there were problems. Dishwasher didn’t work, a couple cabinet doors were old and hanging off the hinges, the carpet to the entry way of the kitchen was poorly done. the hinges to the door of the closet were broken off, a big hole in the door to the washer and dryer. The bathroom toilet leaks water sometimes and the sink in the kitchen has water leaking out as well. Made all this aware to the maintenance which they did ABSOLUTELY NOTHING ABOUT!
When neighbors had parties in our complex, we would always get the blame and a note on the door. All they do is NOTES NOTES NOTES. Lake side pool? HAHAHA more like a nasty pool that is never heated. They also find any reason whatsoever to enter your apartment– Oh have to check this, have to check this, check this. Like 5 inspections in one month, very irritating and i feel they are looking for something AND being nosey. Had a new door put on and they didn’t even do that right. The knob keeps falling off when I pull it and when they use their leaf blowers EARLY AS HECK IN THE MORNING since the door wasn’t put on right, all kind of WONDERFUL debris gets blown in my house. Just awful. One of the tenants here said the maintenance man just walked right in AFTER she told him to hold on and he heard her.
The staff was and is very rude when it came time to get stuff done in my apartment. All kinds of people park in your PAID carport all the time and nothing is done. The amount they want for this place per month is not worth what you get inside. They also gave me notice to move before 30 days. They are shady and remember always to READ WHAT YOU SIGN. Never dealt with such heartless people in my life. Didn’t even give me a reason.
My experience here wasn’t too good. I advise you not to stay here and look somewhere else!

It’s May 26, 2014. I warn anyone wanting to move into these apartments run the other way. This place is not worth the rent. My husband and I moved here from out of state and at first we thought the apartments looked nice online. It advertised a kids playground and an indoor swimming pool and spa. This is not the case, not only did they overcharge us for application fees, the playground does not exist, the pool seems like it’s constantly down, if you want to park your vehicle, you mind as well forget it. there is not enough parking spots for tenants unless you want to pay the extra 35 $ for a covered parking which you are still not guaranteed. They tell you if you want to swim after hours you have to buy the «Cabana Key» for 25 $ (non-​refundable). We bought the key, It does not work! they sold us a key that doesn’t do anything. Unless you make 40K a year don’t bother. If you have a co-​signer it may work, but if you don’t they charge you the amount of rent twice. The information THEY GIVE IS ALSO INCONSISTENT FROM TENANT TO TENANT. If you ask me this place is ran by a whole bunch of teenagers or the fact they do not know what they are doing.

This apartment complex seems quite nice, until you get to know it. We moved from Nevada to Washington on only a month’s time to prepare, so I suppose we were looking for a bit of trouble– and in the end, we got it.
They processed our application quite quickly, and were very cooperative even with only dealing with us online and over the phone, so we thought their customer service was quite good, until we had to change our living arrangements.
We were splitting off from our roommate, and they were getting another roommate to replace us, and the complex’s managers were quite uncommunicative. Granted, we had other difficulties getting other companies to communicate as well, so it wasn’t all their fault, but they never gave us a complete list of all the information they were looking for all at once, so we basically had to undergo a scavenger hunt last-​minute before our move before they would even approve the new guy and let us off the lease.
If this was all that happened, it wouldn’t have been as much of an issue, but for one, the complex is rather slow to respond to maintenance requests, for another, they are one of those complexes which decides that it’s appropriate to use lawnmowers and leaf-​blowers right outside tenant windows at eight in the morning, sleep be hanged, and for yet another, their pipes apparently are shoddily constructed and, the one time that it froze badly, the sprinkler pipes burst on the third storey, resulting in all apartments underneath being soaked. (At least three buildings suffered this the exact same day.)
All in all, the rent is high for what it is, beware of hidden fees, and expect them to try to act like they’re doing a lot when they really aren’t improving anything.

Today is September 5, 2012 at 6:30pm. I’m writing this because unlike you new be mover I live here and let me tell you this don’t move here with the constant flooding, and a great deal spiders, now a raise in the rent what was 925.00 now 977.00. Now if your like me you want to know were your money is going and since I’ve been here I fell as if it’s going no were. Lets say that you move in with your family at the surface it look like a new place to live but it’s not. People smoking weed and other drug and drink leaving a mess that the apartment does not care about. It would be one thing if they are doing this in there home but they don’t its out side at night and normally on the kids play ground which is surrounded by other apartment. The problem is that this place is being run by unintelligent people. I say this to everyone thinking about moving to the Auburn Glen Apartment may be one of your choices don’t move in this place. For one it has a lot of mold because of the constant flooding so if you have allergies and a flooding happens they will have to remove a part of the wall you will breathe that in now don’t think they care because they don’t care about the people that live here. There are other places in Auburn, WA that you can live at that are nice and clean but this place is not one of them.