Auburn Travelodge Inn and Suites

Don’t check in here… I canceled a reservation, never showed up here and later got charged for the room at full price.
The front desk guy was a master of giving me the run around.

WORST HOTEL EVER!!! Don’t rent a room here under any circumstance. Room was dirty. Shower and A/​C didn’t work. Bed was the worst bed I’ve ever slept on and I’ve been to Afghanistan and slept on transient mattresses. LOTS of illegal drug use, not just weed. Whole hotel reeks of weed. The hotel staff allows the tweakers that stay here to get drunk in the parking lot, and when I say drunk, I mean completely wasted at 3 in the afternoon. People screaming, fighting, and running up and down the halls at all hours of the night. Someone was frying chicken in their room and set off the fire alarm and we had to evacuate the building for 30 – 45 minutes… Area is about as rundown as it gets. My girlfriend didn’t feel safe walking the dog outside in the middle of the day… Do yourself a favor and spend the extra $ 20 a night to go somewhere else… Any complaints given to the staff were met with rude remarks and they did nothing to fix the issues.

Whatever you do, DO NOT STAY HERE!!! First it took forever to get a room. When we finally did get a room the tv did not work. After two people tried to fix the tv they finally Gave us a new room and that room smelled like a toilet that has not been flushed in a week.

I stayed here to find a warm place during our power outages last week. This was the second time I stayed after vowing never to do so. I was told that the new management was working hard to make improvements, so I decided to give them another chance.
I have to say that there was an astonishing difference. The room was clean, well maintained, and spacious (unlike the first time). The addition of coffee in the lobby, free breakfast and satellite TV were tremendous improvements. The entire staff was friendly and helpful (unlike before). It is now the best Travelodge I have stayed in and would not hesitate staying again in the future – as long as this management team is in place.
For an inexpensive place to stay, I would recommend this one!
And they were happy to have my pup stay, too.

2 words! HELL NO
White stains on carpet– we know what that is
Cigarette burns on toilet seat and who uses a sharpee to rid of furniture wear.

Short Sum: Poorly maintained and pretty gross. And I’m not even that picky.
Pros:
— Nice staff
— Flat screen TV
Cons:
— Carpet was old and disgusting. Doesn’t look like they vacuum. My family refused to walk around without our shoes on.
— Our sink was clogged. Sink didn’t drain properly.
— Stains and hair on bed sheets!
Go back?
Hell no.

When we steeped off the elevator, the first thing I was overwhelmed with pot and that smoke never left the hallway. We needed a non smoking room for my COPD and my son’s asthma. I even called down and asked the desk if this was a non smoking room and was told it was. Smoke came in through the vent that I left early in the morning. The site says internet but there was no internet. As a nurse, the county should watch the food they serve as the milk was warm and not kept cold. The fixtures in the sink were cracked. When you look in the air conditioner, there was food and garbage in the slots. Had we not prepaid, we would not had stayed. I used a whole can of febreeze and the smell would not go away. Gross.

This place was awful. You would be better off sleeping in your car because in the car no one would be running up and down the hallway and stairwell all night. People actually live here and have adapted to live on the night time to sell drugs from the second floor. As I’m writing this from the parking lot I’m pretty sure I’m going to get mugged or murdered. Stay far far far far far away from this place

I stayed there about a week ago and it was horrible. I say «stayed» but we didn’t actually spend the night. My wife and I were in town for a wedding. Check-​in wasn’t until 4pm like normal but we arrived at 2. I asked if we could check in early but I understood if the room was not ready. They said sure no problem and looked. They found a matching room that was ready and checked us in. We went up to the room and it was wide open. The room was not ready. It was clear that they had no cleaned it yet. The floor was filled with trash and the beds had balled up linens. We went back down and explained. They apologized and got us into a different room. I wasn’t too upset by this because mistakes happen. The second room we checked into was covered in ashes. The counter tops were lined with dirt, ash and small trash. It was clear that no one wiped down any surfaces. There was a spilled bottle of soda on the window sill and a rag that was soaked with the aftermath. The floor looked and felt like it hadn’t been vacuumed in days. There was one fitted sheet and the only blanket was a thin cig burned fleece thing. At this point we just needed to get ready for the wedding. On our way out we voiced our concerns and also requested that someone clean the dirty areas and please give us an actual blanket and top sheet. They said no problem and we left. When we got back nothing of what we requested had been done. We changed and left to go out for dinner and drinks. Again we asked them to take care of that stuff. We returned a few hours later and once again nothing. At this point the thought of actually sleeping in that disgusting room sickened us so we just left and drove the 2 hours home. I WOULD not advise staying there. I have stayed in many hotels in my life for work and that was in the top 3 of the worst and I have stayed in some bad places.

I have to agree with most of the other reviews… this place was pretty disgusting. BUT you have to give them a little credit because it’s obvious they’re doing some renovating. I stayed here this past weekend for one night while attending the Highland Games in Enumclaw.
So the disgusting part. I arrived and there was a whole passel of people standing right by the entrance smoking BLECH! The elevator smelled like smoke and the carpet was filthy. The hallway to my room was filthy and smelled like cigarette smoke. The room itself didn’t smell like cigarette smoke but the bathroom was grimy and the AC didn’t work and the Wi-​Fi didn’t work. When I called the front desk about fixing the AC they said that they’d have to call the maintenance guy who isn’t on site and takes the bus. I asked to be moved and was told «we’re booked, there are no other rooms». So I decided to wait for the maintenance guy.
About an hour passes and I decide to go get a bite to eat. On the way out I inquire at the front desk if the maintenance person was coming to the fix the AC. Their response «oh we haven’t called him yet, but he takes the bus and wont be able to work on it tonight anyway». I was just about to say «forget it, I’m leaving and finding another hotel» when the person offered to find me another room. huh? I thought you told me you were booked and no other rooms were available? Anyway, two more tries and finally found that room that was suitable. All the hallways reek of cigarette smoke by my non-​smoking room didn’t. The people who smoke must just step outside their room and light up in the hallway when they get the urge.
The place was pretty noisy with people slamming doors and talking in the hallways. I didn’t mind the train that went by a couple times during the night.
There are other places to stay in Auburn that are much nicer.

DON’T STAY HERE! Had I known this was the location I was at once before, I would not have booked this! I tried to get a room by the airport but they were sold out. Reservations offered this location along with a promo rate by the hotel. When I got here, I realized I’d been here before. Since they were «remodeling» the last time, I thought I’d give it a second try.
I told them of my stay last time, Internet didn’t work, no blow dryer in room (the spare they had didn’t work so I had to go downstairs to another room to use that one), asked for a quiet room as I was up here for work and got a room by where the train ran every few hours, and the room was not so appealing in décor. They somewhat dismissed me by saying they don’t know what happened last time.
I got into my room, same dingy décor and again close to the train tracks. I took dinner to go and was about to eat when I found the cable was not working and neither was the Internet. I called the front desk and was told by the gentleman who answered (there was a lady and a man only when I checked in and some lady who seemed to know the female standing outside the desk) that he would look into it and call me back. 20 minutes later, no call! I packed up, went to the desk and asked to be refunded.
The lady told me she didn’t know how to do it and I’d have to wait for the manager (the man) to come back. Well, that explained why I got no call back. The lady said she didn’t know how to do a refund. So I stepped to the lobby area and called Travelodge’s 800 number. While I explained the situation, the lady interrupted me and said she could do the refund now, I’m assuming it was the manager that she couldn’t call 5 mins before on the phone. I said just a minute that I was talking to customer service. Then she interrupted me again and said here’s your receipt. I again said just a min but walked up to get the receipt anyway. As I was still on the line with customer service, who politely was holding, the lady said there would be a cancellation charge then corrected herself that it all credited back. I said thanks and walked back to finish my call.
From behind the desk she loudly says «you can leave now»! As my back was turned, I looked over and she was staring at me. I said excuse me? She repeated that I could leave and I replied I was finishing my call. She rudely told me that since I was no longer a guest that she couldn’t have «this» in her hotel with everyone hearing. I verified she was kicking me out over their issues and told the customer service rep on the phone I was being thrown out! He was concerned and documented the events. As I left I pointed out the types of guests I had seen (in general ref. only) and that her lack of professionalism made me suspicion she was no better. I wished her good luck in keeping her job and a nice life!
I have never been humiliated by such treatment before in my life!
I don’t know if I would even stay in a Travelodge again! Another lower priced chain is a little seedy, but at least you are treated with respect and dignity!

I live in Auburn and everyone who lives here knows that there are some good areas and some sketchy areas, this hotel was SKETCHY. My best friend got married yesterday in Auburn so we all stayed here for the night. My friend called ahead and reserved about 15+ rooms and once we got there to get ready, they didn’t «have our full reservation» anymore. We had a room reserved for her and her 4 bridesmaids and they didn’t even have it in their system so we had to ask for one. The room was gross. The bed I will say was very big and comfy, but the couch 2 of the girls slept in had stains all over it and was old and creeky. ALSO we wanted to walk down to a local bar that night for drinks, but at that time the hotel went on lockdown because of a SHOOTING where 3 people supposedly were shot!!! Wth!!! Then by the next morning the bride had set up shuttles to send us and her family from there to the venue, and we set up 3 specific times to be picked up. The staff came up to our room and specifically confirmed each time set to be picked up, but when the time came for us to go first, the drivers weren’t there. They thought they didn’t need to come until the second shift. So the bride and us were late to venue and we were SO upset!!! We will never ever stay there again or recommend it to anyone!

Well, I just read the 3 reviews here, and am NOT in agreement, sorry. I have stayed at this hotel quite a few times in 5 years with my work, whom pays for it, and have NEVER had a problem, nor complaint. In a perfect world, you can please all, right? ;)
I find this to actually be a very good place, in MY opinion. I have to stay at motels every week as a truck driver, and I can PROMISE you, there are MUCH worse places to stay, 2 of which I stayed at near here when Travelodge was booked up, and they are NOT near as nice, or well kept!
Face the facts, the area is expensive, period! If those reviewers would have paid $ 35 I bet the attitude would have been completely different, seriously! ;)
I do quite a few reviews on a big trip site, and read a lot of the reviews before writing mine, and «price», or «value» DEFINITELY affect peoples attitudes/​reviews, honest!
For what it is worth, if I were to visit the area on personal business, with my Wife even, I would absolutely stay here, ’nuff said! :)

Absolutely disgusting. The rooms felt grimy, the lobby is missing ceiling tiles, the hallways are missing drywall, and the carpets are scary dirty. Worse, the long-​term residents are loud and stay up all hours of the night. My door only closed if you slammed it, most of the TV channels didn’t work, and forget the free WiFi — there is none. Oh, and it is right beside a train track. When the train passes (and they do all night), the windows in your room rattle.
I’d rather stay in my car than at this place.

Not a bad place for the price. A nice complimentary continental breakfast. It’s a lot better than a cot in the Iraqi desert with an MRE… yummy

Apparently Auburn isn’t known for decent hotels because I researched the mid priced places ($ 89 for three people) and this one seemed like it had the best reviews. I took two employees there to stay the night for a training the next day. When we checked in I asked the guy at the counter what was in the breakfast menu. He said, «Oh just basic stuff like cereal and muffins.» When I asked him if there were any breakfast restaurants nearby he said, «Oh, I don’t know, I don’t live around here.» It was bizzare for him to respond like that, as if I were asking some random dude at a truck stop or something. The hotel has a fairly run down feel about it. The caulk between the backsplash and sink was coming apart and looked bad, I mention this because that is a repair that takes about a minute or two. We checked out early and later that day I realized I had left my cell phone charger there. When I called to see if they had it they said the maid didn’t turn anything in and that it was not plugged in the wall. I know I left it there.

Awful.
We were stuck because we needed a room driving through and couldn’t drive any further. ALL the decent motels around were sold out (and coincidentally the Travelodge was sold out — or oversold too).
I got two rooms and the key was not working for the second room. So I went down and had the card rekeyed twice. Finally the front desk guy came up with me and he used his master key to open the door, only to have a he/​she briefly show their face, curse at us and slam the door back. NICE. We finally got it worked out where we got a room.
The elevator smelled like beer, there were teens smoking pot out front, and we get into our rooms — and although they’ve tried updates, the carpet is filthy, and generally the rooms are grimy — you just feel dirty staying here.
PLUS the «free» breakfast is ATROCIOUS. No fruit. Juice is way too sugary, etc, etc. I’ve wasted my time writing this, and you’ve wasted your time reading this. We will never have that time back. Do yourself a favor. Drive a little further, pay a little more, ANYTHING than to stay at this place.
I now have a no Travelodge policy. I will NEVER stay at another Travelodge. EVER.