Chapa-De Dental Indian Health Program

The dental clinic is wonderful. The people that work there are friendly and personal. Dr. Shepard is gentle, humorous, has always been friendly and treated me with respect. All ladies that have assisted Dr. Shepard have also been very nice and made be feel very comfortable. My wait times have not be long and they always call to remind me of my appointments. I am thankful to have found this dental clinic. Thank you Chapa-​De.

The wait here is getting worse than the ER! I went in for a scheduled appointment for chest pain and after waiting in the waiting room for over 30min I was then moved to a room to wait an additional 30min. When I asked one of the nurses how much longer she gave me the «Too bad so sad» face, shrugged her shoulders and said «I don’t know.» then walked off. I used to love this place but I’ve been noticing since their expansion the level of care has gone down substantially. The last few times I’ve gone in I’ve left feeling like my concerns were not even addressed.

First off, I am terrified of the dentist! I broke my jaw when I was a teen and have forever hated going to the dentist. I came to Chapa-​De yesterday and everyone from the front desk to the doctor and assistance in back, were awesome! Kaylynn did 18 X-​rays and made it so easy. Super nice girl and explained to me why my tooth had been hurting while showing me my X-​rays. Then, it was time for the doctor to come in… Duh, Duh, Duuuuh! She was great!!! Dr. Iwamura is the best dentist ever!!! So gentle, so nice and explained everything so I could understand it. (No crazy «doctor talk») I am now gonna transfer dentists for my daughter. Seriously an awesome place. Sometimes having medi-​cal it’s a hit or miss on the dentist and doctors you get, but I felt like I had top notch insurance here. :)

I have two foster kiddos that go here. I found the staff to be very friendly and thorough. Kiddos seem to be happy with their care. This is not a fast service so be patient as the lines may look long sometimes but they go quickly esp. for a dental office.

I went here to find a doctor to take care of me and my baby during my pregnancy. I was 23 weeks along and really needed to find someone to do prenatal care.
The receptionist was rude beyond belief and I was very tempted to walk out and find someone I know who worked in the pharmacy there.
I explained my situation and the receptionist said «and what do you want us to do about it?»
I had to beg her
least get me a list of Doctors who I could call and she laughed at very inappropriate times.
I have heard that the pediatricians are wonderful but that is something you will have to learn for yourself.
I’m simply talking about my experience and I hated it.
Also, when I walked in a patient before me had poison oak all over them and apparently was touching everything… The staff did nothing to sanitize the area until the next person came and sat down in the chair. The staff laughed about it, thinking it was hilarious that a pregnant woman and young children were exposed to it.
No wonder Chapa De is failing

The staff and care are efficient. Most of the décor is in good taste. However many of the wall decorations are of beautiful scenery with other subjects superimposed, it looks tacky.

I had to give this one star to register this review! After 17 years going here it was made very clear to me that I was NOT going to receive the care that I needed. Nurse’s won’t give you the time of day! Phone personel are very rude. I have changed doctors in order to get quality needed care. If you need a Doctor don’t go here as they ONLY cater to native Americans.

CHAPA-​DE isn’t just for tribe members. They take all sorts of insurance so check it out. I see Dr. Young now but before him I did see a few other dentists. Auburn gets me in faster, usually returns calls right away and are better to their patients so I would recommend this location out of the two.

I have been coming here most of my life. My kids had all there Well Baby checkups until age five when I got divorced and the ex decided the kids were black and not native.

When I drove up Atwood in Auburn looking for Chapa De, I drove right past their little driveway twice before I spotted the cute little painted sign in the landscaping. Hint: if you see the firestation, you went too far. Now once you discover the driveway, proceed either to the first lot or head all the way to the «front» lot which sits opposite Atwood street front. I always park in the middle lot and enter through the garden then head straight to the doctors office. The staff are polite, the doctors friendly amd knowledgeable, the dentists are great and even the heigenists are funny and kind. I even saw the optomotrist here and had excellent experiences. If you do see the optomotrist here, I do suggest you go elsewhere for frames for your glasses because the selection here is quite limited. As I pulled in the lot today, 06/​02/​2014 I noticed the separate mental health services building is undergoing what appears to be a complete external remodel with tractors in the walk area and new sheathing on the exterior with no installed windows, so definitely call ahead to see if the services that meet your needs are available and in effect.

The best place for medical care I have ever been to! The doctors are all very friendly and thorough, and the Pharmacist, Darren, is awesome! He really goes above and beyond and is the most helpful pharmacist I’ve ever encountered.

Since Vitro America filed bankruptcy and closed down in 2009 I have been unemployed and apparently age is not conducive to being hired. My grandmother was Choctaw Indian born on a reservation in Oklahoma in 1901. I had never done anything about being verified Indian until 2009. Once I was I went to Chapa De. No matter who you deal with at this facility they are more than friendly and helpful. From the front desk all the way through medical, dental, optical and the pharmacy. I have never been treated so good and with some much respect & courtesy at any doctor’s offices in my life prior to Chapa De. I would highly recommend this facility to anyone that can qualify to be treated there.
Thank you Chapa De!

Great clinic and so many services to offer. Friendly staff and helpful. My daughter comes here as well. It’s also a clinic for native Americans.

I started going here too since being verified Native American through my mother. I got excellent preventative care and they are going to remove a mole as a prevention tactic I have on my arm. They are also seeing both my children and they have done good with my children too. Dr. Aoki was very nice and professional. The dentist department was great. I got a check up which included a gum pocket measurement and am getting sealants, a cleaning, and a couple fillings and referred to ortho for my crooked teeth. Ortho is about a 3 month wait list but it is free to get the check up and treatment is reasonable in price compared to other non-​Native options. My children are getting their dental exams as well this week. The optometry and psychiatry departments do have a little bit of a wait on them like about 6 weeks for new patients my mom is also scheduled to see them soon as she is changing over all of her care to Chapa De. If you are verified Native American please don’t hesitate to go to this lovely facility. I am still in shock a resource like this existing. Please do get there early as they want you to be punctual on time, something I am terrible at. But they have worked with me!