Courthouse Athletic Club

I have recently just cancelled my membership with Courthouse Athletic Club due to my experiences at the gym. As I am local I prefer to support local businesses versus the bigger chain options. In this case I regret my decision to do so. I felt as if the people working at the gym played to my disadvantage of being a new customer and absolutely was over charged for my start up fees. I had to sign up 2 different occasions and between a 4 month span they wanted me to pay initially over 300 for 4 months worth of membership start up fees. This number changed multiple times as each time I came in it was a different price or different discount they could offer. This gym did not suffice in its customer service as when I talked to Freddy the «main guy» that was supposed to fix everything and refund me deferred me to sending an email to yet another representative instead of taking it upon himself to fix. To me there are many other gyms offering much more than what this gym has to offer and the loyalty seems to be with making the most money out of new clients instead of gaining the loyalty and confidence of clients and standing behind they’re business.
UPDATE: After multiple conversations they did offer a refund on the first months membership fee for January. It has been 2 weeks since the refund has been requested and an email confirmation was sent to me. I have yet to see the refund actually show up on my statements. I have called twice after the 10 day marker time and they have deferred me telling me to call back later if I have not seen it.

Love this gym. Its so convenient to my home. Everyone is so friendly. You must check it out. The new location and equipment is just an extra bonus.

Great gym, good equipment, great people, great hours. Love the kids center. I’m looking forward to the new location and new equipment. Definitely check this place out.

I have been a member at CAC for 2.5 years. Initially, I loved this gym. Even though it’s older, it had a lot to offer for the price. Now they are getting ready to move to a new location and we seem to be losing all of the amenities that we once had. They did not fill the pool this year and they are cutting classes left and right. They dropped childcare on Tues, Thurs evenings and didn’t give the parents any notice. I showed up as usual with my 3yr old (who loves going there) only to find out I could not workout because they didn’t have childcare anymore. Funny, this wasn’t the case the week before. The price I am paying is supposed to include all of these features but now I pretty much get nothing for my money. They still won’t tell us if the new gym will have childcare but I assume not since they have reduced the child tending hours to almost nothing. We already know it won’t have a pool or racquetball. Unfortunately, this gym no longer fits our needs so it’s time to say goodbye.

Everything is a little old there but the staff always remembers us and are very friendly. Thankfully they are reopening to a newer location with new equipment. But id prefer this place then racquet club its half the price and. Never overally crowded, u just gotta go at certain times like any other gym.

CAC is a fitness club that makes you feel right at home. Their fitness instructors are wonderful. The staff along with their personal trainers are friendly and knowledgeable. They are like family, always checking in on you to see how you are doing. I love the pool when it is open. I am comfortable here and that is what is important to me and helps me stay focused on my workouts.

I have been at CAC for about 7 – 8 years, Only the past 20 months been doing classes! Wish I paid attention to these sooner. I find the group thing keeps me motivated and coming. The instructors are great, I have Danielle and Janna most often. Frankly I love the old building… it’s like a real gym of old. Yes we will be in a new place in a year or so… will miss the old Army gym! I use the weights (not enough) and the circuit machines and tread mill/​elliptical machines. Sometimes one is down most of the time they work. I like the price. Good job CAC staff. and always so friendly… very important thing for a well oiled business.

I actually liked the facilities. Somewhat old but adequate. The pool was a nice feature along with racket ball courts. What really upset me was the staff. I had obtained a 3 day online pass last part of June and my wife and I visited the gym for the first time with the pass. They took our information and said someone would contact us about member services. When we left I specifically asked the attendant about the terms of the 3 day pass and she told me they didn’t have to be consecutive days just come in and we have your name in our file.
I visited the gym today after about 3 weeks and Scott the something manager there denied me access because he said the 3 day pass was only for consecutive days. All he did was apologize for the «misunderstanding» and let me leave without access to the facility. The only «misunderstanding» was on their part and I suffered for it.
By the way I never was contacted by anyone there so maybe they already have too many members and don’t need anymore. I find that a bit surprising since the parking lot was empty on a Saturday afternoon.
Anyhow Scott was a real gem and the rest of their staff including member services are completely inept.

I am switching gyms and leaving Courthouse Athletic Club (CAC), so I thought I should tell the world about my experience here.
For what you get, the monthly fee is low. Pool in the summer. Racquetball year-​round. Child care. Group classes. A huge room of free weights. And two other rooms with fitness equipment. Dry sauna and hot tub. And I’m sure I’m missing some stuff.
The great things about Courthouse Athletic Club are (1) the monthly cost, (2) the spin classes and the spin instructors, (3) the number of group classes and (4) the people.
Jen and Debbie are the best spin instructors there… for me. And what I mean is that every person is different, so you might enjoy Anne or Michael better, but for me, the music and the energy in Jen’s and Debbie’s classes are perfect. They keep you moving and you get a great workout in an hour.
I tried a few of the other group classes and liked them, so I suggest if you join, try each class and see what you like. RIPPED seems to be really popular.
The things I don’t like about the gym are that (1) it’s an old gym/​locker rooms, (2) the spin bikes don’t get serviced enough, (3) the pool is only open in the summer, and (4) no tennis courts.
The «oldness» factor isn’t a huge deal for me because I don’t shower there often. And to CAC’s credit, they renovated the bathrooms in the last year. But when I’m there I notice the age of the building and the cleanliness of the facilities. But CAC is leasing the building from Placer County, so there’s only so much they can do barring tearing the thing down and rebuilding.
The thing that made me want to switch gyms is the number of spin bikes that aren’t usable. I had to get to the gym a half hour (or more) prior to the start of class just so I can get a bike that I know works. The ones that don’t work either have a clip needing repair (i.e., my spin shoes couldn’t clip in or they are really loose) or the spinning wheel «skips» when riding, or the resistance knob needs repair.
About a year ago they asked over and over for people to tell the instructors which bikes needed repair. I did that, and when I told one instructor about a few different bikes that needed to be looked at, she looked at me wide-​eyed like I was really picky. Geez. Anyway, I don’t think any of the bikes were repaired because I found that at least three bikes still have clip issues, and one has a resistance issue. Considering there are only 20-​ish bikes available and the classes I attend are generally full, it’s a pain to have to worry about whether I will enjoy the class depending on the bike I get.
We are not water-​lovers, so initially the pool being open only in summer wasn’t an issue. Now that my child is growing, a pool year-​round is a plus. It’s not a deal-​breaker for us, but it’s definitely a plus. (Note: Had all the spin bikes been serviced regularly, we’d probably still be at CAC.)
And tennis. What can I say? I love tennis, and I found myself not playing as much because CAC didn’t have them. But they do have racquetball, which is so much fun.
Childcare is good. No complaints there except that we had to call a day beforehand to reserve a spot. There was only one time in the last three or four years that they were full and couldn’t watch my child.
So, overall, CAC is a wonderful value for the money. But at this point in my life, I’m wanting a little more and willing to pay a little more for the nicer things. Buh-​bye CAC! It’s been a great few years.

Lots of great classes, but equipment is old and the pool is closed for the winter. I would like to see the cost be much lower for individual memberships. Weekend and evening hours can a challenge. It works for me because of the distance. Staff is nice and friendly.

A nice place to work out. Good people there. Trainers are very passionate. They just got a bunch of new weight machines so they are finally current there. Art, the owner, is a great guy and is very receptive to advice. They have a spin room for cycling classes which are very popular. They also have classes upstairs for things like yoga and Zumba. The only negative is the old building. It’s common to have leaks during the rainy season. Overall, a nice place with a great staff.