Five Star Auto Care

5 stars for Five Star. Just had our breaks worked on by Jay and the gang. Quick turn around, shuttle service. Highly recommended as trustworthy!

Brought my truck here to figure what the issue my truck was having from 2 codes and I was told to ask for Jay. Since I already knew what the codes were (P0171 too lean on bank 1 and P0401 EGR inefficient) they were gonna charge me an hour to diagnose it and figure out what the problem is, so I drop the truck off in the morning. I was hoping to expect a call about the problem around noon but got no call, around 3:30 I was told the truck should be done by 5 and that I would get a call. I ended up not getting a call but I decided to still go there anyways, there I was told by Jay that they fixed one of the codes (the P0401 turned out to be a bad vaccum line to the egr valve) but the other one they couldn’t and we’re gonna try replacing the mass air flow sensor in the morning which I was kind of confused why they would keep my truck over night without telling me but I wanted this problem fixed so bad I didn’t care. Next day I don’t get a call at all which started to upset me finally I called again at 3:30 and was told Jay wasn’t there and that he’d call me in an hour, an hour went by and no call. So I went to the shop after 4:30 and was told that the reason why it took so long to figure out if it was the mass air flow sensor was because it didn’t come in till around 4 and that it didn’t fix the problem so they checked the timing and told me the timing marks on the harmonic balancer weren’t matching up and that I should start there and they were giving me my truck back. So at this point I was a little mad and worried because they only fixed one of the problems and they had the truck for 2 days so I thought I’d be overcharged but Jay only charged me a half hour mainly for the egr vaccum line replacement and that made up for the lack of communication and showed how much of cool and helpful mechanic he is. The question is would I recommend people to Five Star Auto? Yes, even though I felt the communication from them to me was poor and they were gonna do things with my truck without letting me I still was satisfied with the service and with the help Jay provided to me

This shop is terrible! My mother in law went in with her older car and they charged her more then the car was worth to fix it. In fact is still ran terrible and they charged her $ 1,100. She is I her 70’s and on a fixed income. She told them she didn’t want to spend much. They did the «repairs» without even asking. Terrible !!!

Great service, friendly staff, seems honest. They saw me in the morning with out a brakes appointment and dropped/​picked me up from home. I can recommend them enough. This is the 3^rd time going with them, previously to smog check both of my cars and fix my other brakes.

We take all of our vehicles here for regular service and maintenance. Also, when we have car trouble they are the first place we go. We love the personal touch — they always send us a handwritten thank you card.

Was at first impressed with 5 Star.
Took my truck there for a Gold Shield required smog. Failed the visual test due to an idiot putting headers on my 96 Tacoma. I should have replaced them with a stock exhaust setup first. Told to come back after my truck was OEM. No Charge,
Came back second time both with appointments, this time he didn’t see the sticker on my CA legal air intake so he said come back when I have it applied. Visual fail again.
Overall good service and they seem like an honest and affordable shop.

Jay of Five Star Auto is an excellent mechanic – his business ethics are without compare in today’s world. He stands behind his work, he’s extremely honest, and his prices have always been fair. He’s the only guy I will take my car to!

Jay and his crew live up to their name. I had weird electrical problems with my vehicle. He noticed that moisture had gotten in the cab and must have shorted some things out. He kept the vehicle for over a week, drying it out and ended up only charging me for ½ hour of labor. Thanks, Jay!

They are so helpful and knowledgable! I was picking Jays brain asking him all kinds of things and he knows everything! I reci mans them, they are trustworthy and aren’t just after your money but to build a relationship. I will be going back for all my car needs.

I had to get both my cars smogged when I relocated and these guys were very fair and fast. I needed some work done on my car, and they even fixed a proplem I didn’t know I had free of charge. This place has very compitent, real people. It’s nice to go to a mechanic where I don’t have to keep my defenses up in order to not be taken for a ride.

I have taken my vehicles to 5 star for the past 10 years. They are extremely professional and courteous and I highly recommend this auto repair shop. The entire staff is very knowledgeable and helpful. I feel their prices are very reasonable, they are fair and honest, and they never try to sell me something I don’t need. I will continue to recommend this shop to anyone who needs auto repairs.

My car had exhaust problems and didn’t pass smog. Five Star found a program I qualified for that helped me pay for a lot of the repairs. I didn’t have to do anything they took care of it all. They have always been really nice and fair to my family. I would recommend them to anyone.