Having recently moved into a new(rental) home, we had a number of issues that needed to be addressed(locks that didn’t lock, leaky fridge, loud fan motor, etc. etc.). Our rental company said they would send someone over. Guy #1 failed to show twice(and only called once well after the fact!) at which point I said something else needs to be done. Later that evening, we got a call from Guy #2. He turned out to be «the» guy! John May, of May Construction, not only called us right away, but even came out well after«business hours» that night to assess our issues. He is courteous, friendly, and, above all competent at what he does. He has great follow-through in that he calls when he says he’s going to call and shows up when he says he’s going to be there. If something comes up to change the original plans he’s kind enough to call and let you know.(Life happens, I get that and that’s fine, as long as people are thoughtful enough to let you know what’s going on.) I know this isn’t their primary business, but he still fit us in a reasonable amount of time(just over a week). The rest of the May Construction team that came to help us out were also friendly, easy-going, efficient, and, of course, knowledgeable. Everyone at May Construction that I’ve met seems to have good common sense, which I know from experience is certainly not always the case in a customer-service driven industry. Yet, with these guys we were often on the same page about the game plan for addressing a problem, which sometimes meant being pro-active and fixing it and sometimes meant let’s wait and see. I am hopeful that our rental company will continue to retain May Construction’s services and would highly recommend them to any one who needs a contractor in the area of roofing, siding, concrete, or remodeling – all aspects that they deal with. For once, I didn’t feel like corner’s were being cut or that we(or the rental company, for that matter) were being taken advantage. That in and of itself is worth at least 4 stars, but this team went above and beyond that!